Ask An Expert | Holiday Retail Winners, Surprises & The Early 2023 Pole Setters
Placer.ai’s VP of Marketing Ethan Chernofsky to breaks down this past holiday’s retail winners and surprises, along with those setting pace in 2023!
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Instacart Unveils Enhanced Capabilities for Retailers to Customize E-Commerce
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Ask An Expert | 3 Steps Retailers Can Take To Become More Resilient In 2023
Microsoft’s David Leibowitz and Ricardo Belmar discuss the steps retailers can take right now to become more resilient in the year ahead.
Ask An Expert | How Retail Customer Service Will Evolve In 2023
Talkdesk’s Antonio Gonzalez, Senior Manager of Industries Research & Insights, provides his expert opinion on how retailers and brands should approach the new interactive and unified world of retail customer service.
Ask An Expert | Anything TikTok Can Do Your Brand Can Do Better
In the latest Ask An Expert Series, Anne Mezzenga and Chris Walton sit down with Firework’s Head of Commerce and Partnerships Eva Wang to discuss how retailers can offer their customers best-in-class, in-video shopping all on their own digital channels.
Ask An Expert | What Stores Will Look Like in 2027
Roy Horgan, SES-imagotag’s Group SEVP Strategy, Marketing & Communications, joins Chris Walton and Anne Mezzenga to discuss what retail stores will look like in the future as they become “smarter.”
Ask An Expert | Microsoft’s 5 Retail Technologies To Bet On In 2023
Microsoft’s David Leibowitz and Ricardo Belmar join Chris Walton and Anne Mezzenga to discuss the latest tech trends impacting retail.
Ask An Expert | How The Biggest Bets In Retail Are Playing Out With Placer.ai
Placer.ai’s VP of Marketing Ethan Chernofsky breaks down how the biggest retail strategy bets of the year look to be playing out for the next installment of Omni Talk Retail’s Ask An Expert Podcast Series.
Ask An Expert | An Inside Take On The Meta Store With Meta’s Very Own Eduardo Cruz
Eduardo Cruz, Director Meta Store Global Operations, gives his insider perspective on what the Meta Store is really all about.
Ask An Expert Video | The Top Supply Chain Concerns Keeping Retail Executives Up At Night With Microsoft & Blue Yonder
Microsoft’s Director of Retail & Consumer Insights Paula Beckel and Blue Yonder’s Corporate VP of Global Retail Industry Strategies Shannon Wu-Lebron join Chris Walton and Anne Mezzenga to go deep into the supply chain issues that are most capturing the attention of retail boardrooms.
Ask An Expert | The Key To Great Customer Service In 2022 & Beyond With Serta Simmons
Chris McShane, SVP Customer Experience at Serta Simmons, and Amber Scott, VP Customer Experience at Serta Simmons, give their expert opinions on the future of customer service and loyalty.
Ask An Expert | Cannes 2022 Trends With Firework’s Chief Revenue Officer Jeff Lucas
Omni Talk Retail asked Firework’s Chief Revenue Officer Jeff Lucas to provide his advice for retail marketers on making Cannes-worthy creative.
Ask An Expert | A Mid-Year Report On Livestream Commerce With Firework CEO Vincent Yang
Omni Talk Retail asked Firework CEO and Co-Founder Vincent Yang to provide his mid-year report on the state of livestreaming across retail.
Ask An Expert | The Future Of Customer Service & Loyalty
Talkdesk’s Genesis Miranda Longo and Antonio Gonzalez provide their expert opinions on how to think about the future of customer service and loyalty.
Ask An Expert | Building A Network Within 3 Miles Of Every Customer With Purolator’s Laurie Weston
Purolator’s Laurie Weston, joins Chris Walton and Anne Mezzenga to discuss what it takes to build a supply network within 3 miles of every customer.
Ask An Expert | How Meta Envisions The Future Of Retail With Meta VP of Commerce Emma Rodgers
Meta’s VP of its Commerce Business, Emma Rodgers, joins Chris Walton and Anne Mezzenga to give her perspective on how the future of retail will shape up.
Omni Talk® is the retail blog for retailers, written by retailers. Chris Walton founded Omni Talk® in 2017 and have quickly turned it into one of the fastest growing blogs in retail.