Omni Talk's Fall Conference Season Must See Tech Preview with Chris Walton and Ben Miller, September 17, 2026 at 12 PM EST

Omni Talk

The retailer news source for retailers, by retailers

MENU

Ask an Expert

Please wait, searching videos...

No videos found!
search result below
Videos ()
View More Videos →
Sort By

Please wait, searching articles...

No articles found!
search result below
Articles ()
OmniTalk

Finding videos. Just a moment...

Instacart Unveils Enhanced Capabilities for Retailers to Customize E-Commerce
Type relevant words to search inside this video
Please wait, checking video...
Nothing found

The Store of the Future Is Only As Good As Its Associates | Ask An Expert

In the latest Omni Talk Retail Ask An Expert Series, Chris Walton sits down with Matthew Mott, Director of Marketing at Zello, to explore how voice technology, AI agents, and the rise of the keyboardless store could transform frontline retail operations. From keeping employees focused on customers to turning everyday conversations into actionable insights, they discuss what the Store of the Future could look like over the next five to ten years.

Retail’s Mid-Year Report Card With Ethan Chernofsky of Placer.ai | Ask An Expert

Which retailers are winning 2026? Chris Walton and Placer.ai’s Ethan Chernofsky return for their annual mid-year report card, diving into the brands outperforming expectations, the trends redefining consumer behavior, and why malls, grocery stores, Starbucks, and even Dairy Queen all have important lessons for the future of retail.

To Automate, Or Not To Automate, That Is The Question | Ask An Expert

Warehouse automation sounds great in theory, but what actually makes these projects succeed or fail? Blake Neal of TGW North America joins Omni Talk to break down the real challenges behind robotics, fulfillment automation, labor planning, ROI expectations, and why collaboration is the key to making automation actually work at scale.

Our 2026 Retailers To Watch | Ask An Expert

Discover the top retailers to watch in 2026 as Ethan Chernofsky of Placer.ai joins Omni Talk to break down the latest foot traffic trends, sector momentum, and the brands shaping the future of physical retail. From fitness and grocery to coffee and digitally native retail, this conversation unpacks where consumers are spending their time, which companies are gaining ground, and what these real-world visitation patterns signal for retail strategy, growth, and competition in the year ahead.

The Biggest and Boldest NRF Must-See Tech Preview | Ask An Expert

In this second annual NRF must-see tech preview, Chris Walton and Anne Mezzenga showcase five breakthrough retail technologies solving critical operational challenges: AI agents negotiating supplier contracts, cross-border platforms reducing duties 60%, overhead RFID achieving 99% accuracy, visual AI cutting shrink 70%, and robotic parcel lockers across 300+ stores, with deployment data from Zara, Calvin Klein, and major CPG companies.

Digital Store Survival Kit: Realities, Roadmaps, & Resources For 2026 | Ask An Expert

Troy Siwek of GreyOrange explains how digital twins and AI are transforming store operations from reactive to responsive, using unified platforms that connect RFID, computer vision, and real-time inventory data. Drawing from 40,000+ deployments, this episode explores how retailers can cut through technology hype, accelerate decision-making processes, and build digitization strategies that actually help store associates perform better.

The Way Too Early 2025 Retail Year-in-Review With Ethan Chernofsky | Ask An Expert

Ethan Chernofsky from Placer.ai breaks down 2025’s biggest retail lesson: consumers are shifting from convenience to brands that have a clear purpose and identity. Using fresh location analytics, this episode digs into the widening split between value and luxury retail, the decline of the middle market, the rise of suburban opportunities, and the unexpected comebacks of legacy names like Barnes & Noble and Bed Bath & Beyond.

Computer Vision Deployment Disasters: Your Playbook On How To Avoid Them | Ask An Expert

Joe Serrano and Daniel Horton of HTEC reveal why 75% of retail AI pilots fail to scale and share their playbook for successful computer vision deployments in stores. Drawing from real-world experience with warehouse robotics and in-store implementations, this episode explores how retailers can leverage existing infrastructure, prioritize high-ROI use cases like inventory visibility and shrink control, and navigate critical challenges around privacy, customer trust, and network readiness.

Retailers Are Running Lean This Holiday – Here’s How to Not Run Out | Ask An Expert

SPS Commerce experts Brandon Pierre and Tony DiPaolo reveal how retailers are placing smaller, more frequent orders this holiday season… with PO values down 25%… forcing an unprecedented reliance on in-season execution. The discussion covers five critical tactics retailers and suppliers can deploy before Black Friday, including supplier scorecarding, real-time data sharing, and OTIF performance monitoring to navigate demand uncertainty.

What Will You Do When E-Commerce No Longer Requires A Website? | Ask An Expert

Jon Cleaver of SportsShoes.com and Malte Ubl of Vercel discuss how composable commerce and API-first architecture are preparing retailers for a future where transactions happen through AI agents rather than traditional websites. Drawing from SportsShoes.com’s complete website transformation, this episode reveals why retailers must start experimenting with AI-powered shopping experiences now, beginning with their most loyal customers on their own platforms.

The One And Only Groceryshop Must-See Tech Preview | Ask An Expert

This Omni Talk webinar showcases six cutting-edge technology companies transforming grocery operations, from AI-powered price comparison platforms to automated supplier negotiations and intelligent in-store audio advertising. Featured companies including Grocery Dealz, Buncha, Fintech, Gain, Constructor, and Jukee demonstrate how emerging technologies are helping grocers optimize pricing, delivery, inventory management, and customer experience while driving new revenue opportunities.

How Smart Retailers Are Tackling The $1 Trillion Returns Problem | Ask An Expert

David Morin of Narvar reveals how leading retailers are transforming the costly challenge of returns into a competitive advantage by using personalized policies, AI-powered fraud detection, and strategic consolidation networks. Using real-world data from over 1,500 retailers, this episode explores how smart returns strategies can reduce the $1 trillion industry problem while actually improving customer loyalty and retention.

Browse

Article Archive

Fast Five Videos Archive

Podcasts Archive

Women's Retail Collective Archive

e-Newsletters Archive

OmniTalk Retail Monthly Intelligence Reports

Thank you for visiting Omni Talk. To access our exclusive content, please provide the following information below.

THANK YOU FOR SUBSCRIBING TO OMNI TALK.

Chris has built a strong following on LinkedIn. If you would like Chris to connect with you directly via LinkedIn, please provide your LinkedIn Profile url. Otherwise, simply click “No Thanks” and you will be taken directly to Omni Talk.