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FMI’s Jennifer Shawgo joins Omni Talk’s Chris Walton to discuss findings from The State of Technology 2026 report, including rising technology investments, change-management challenges, and the growing divide between large and small grocers. She explores where retailers are seeing real returns from AI, inventory planning, data analytics, and shrink reduction.
SmartScout Founder and CEO Scott Needham joins Omni Talk’s Chris Walton to explore how big brands, TikTok Shop, and AI shopping assistants are reshaping the ecommerce landscape. From Amazon’s shifting category share to the growing influence of social commerce, Scott breaks down what the data reveals about who’s winning and what brands need to do to stay competitive.
In this edition of 5 Insightful Minutes, Sifter’s Kevin Billings discusses how state-level SNAP waivers are reshaping the grocery and CPG landscape. He shares how Sifter’s food intelligence platform helps grocers maintain compliance, protect margins, and give shoppers real-time visibility into eligible products.
In this edition of 5 Insightful Minutes, recorded live at Groceryshop 2026, Ben Miller sits down with Seb Hill, Chief Marketing Officer at TCC Global, to explore how agentic AI could reshape grocery loyalty and change the way consumers make shopping decisions. Drawing on TCC Global’s latest research, they discuss the future of loyalty programs, why traditional metrics may not tell the whole story, and what retailers must do to build stronger customer relationships in an AI-driven world.
In this edition of 5 Insightful Minutes, recorded live at Groceryshop 2026, Chad Lusk of A&M Consumer and Retail Group explains how GLP-1s are accelerating long-running shifts in food and beverage and pushing consumers toward more intentional choices and “fewer hollow bites.” He also explores how wellness, value, private label, and higher-end products are reshaping what consumers consider worth the bite or sip.
Grocers are investing heavily in electronic shelf labels, but the software behind them could make or break their ROI. Kim Schneider, VP of Sales for Vestcom North America Retail at Avery Dennison, explains why intelligent software is essential to managing complex pricing data, promotions, and the operational challenges of balancing paper and digital shelf labels. She shares how storeLink helps retailers avoid vendor lock-in, reduce operational friction, and maximize their shelf-edge technology investments.
Groceryshop 2026 is just weeks away, and Rocquan Lucas, VP of Content at Groceryshop, is giving Omni Talk an inside look at what’s ahead. From AI and retail media to evolving consumer behavior, loyalty, and more, get a sneak peek at the biggest conversations, new formats, and can’t-miss moments coming to Las Vegas.
Arbor Sejdiji, Founder & CEO of Zenline AI, explains why AI agents should be treated like new employees on day one, and why context is the key to making them productive. He shares how “context engineering” can turn years of merchandising knowledge into a company brain, helping retailers better understand shopper needs, identify assortment gaps, and make faster merchandising decisions.
Caitlin Allen, SVP of Market at Simbe, explains how real-time shelf intelligence is giving retailers an unprecedented view into shopper behavior, supply chain pressure, and store execution. From back-to-school trends to inventory visibility, she shares why the shelf has become one of retail’s most valuable sources of data and why digitizing it is the foundation for smarter retail operations.
Rita Kerbaj, Chief Strategy Officer at the Rohlik Group, explains why online grocery profitability comes down to dedicated fulfillment infrastructure, operational discipline, and a customer-first omnichannel strategy. From same-day delivery to automation and dark stores, she shares what it takes to build an online grocery model that actually works.
Retailers don’t need perfect data to start seeing results from AI. duvo.ai Co-Founder and CEO Tomáš Čupr explains why the biggest opportunities come from eliminating repetitive work, empowering employees, and solving real operational challenges today.
Real-time inventory visibility is becoming one of retail’s biggest competitive advantages. Radar CEO Spencer Hewett explains how RFID, connected store data, and 99%+ detection rates are helping retailers reduce shrink, improve fulfillment, and transform store operations.
Jeremy Levine, Senior Director at Alvarez and Marsal’s Consumer and Retail Group, joins Omni Talk to break down how regional grocers can win with fresh operations, covering consumer trends, the protein gap, operational challenges, and why scheduling is the key to success.
Adam Plom, VP and Head of Content at Shoptalk Europe, joins Chris Walton to preview the conference (June 9–11 in Barcelona), sharing what makes it unique and breaking down key AI trends, agentic commerce, data readiness, and the shift toward more open, real-world retail conversations.
Maia Josebachvili, Chief Revenue Officer of AI at Stripe, joins Omni Talk to explain what retailers are really saying about agentic commerce. From AI assisted shopping vs delegated purchasing to merchant control, fraud, discoverability, and checkout redesign, this episode breaks down how Stripe is helping brands prepare for AI driven transactions without replatforming.
Omni Talk® is the retail blog for retailers, written by retailers. Chris Walton founded Omni Talk® in 2017 and have quickly turned it into one of the fastest growing blogs in retail. Know More →
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