Furhaan Khan, Managing Director and Head of Internet & Digital Commerce Investment Banking at UBS, joins Chris Walton to discuss how AI is reshaping retail technology, why many solutions providers may struggle to survive the next wave of disruption, and the five characteristics that separate durable businesses from vulnerable ones. From proprietary data and distribution to network effects, transactional intensity, and brand trust, Furhaan shares the framework he uses to identify the companies best positioned to win in the future of commerce.
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