Hilarity ensues as Chris tries to convince Anne and Carter that Alexa in cars is a 10 out of 10 idea, plus our favorite CES pick — Perso.
In their final NRF podcast, sponsored by LISNR, Anne and Chris take a look back at all the topics and the people who made NRF 2020 the frenetic event that it was. From Michelle Gass’s “Greatness Initiative” to John Furner putting “people first” and sustainability messages stealing the spotlight at nearly every stage, you’ll be up to speed and in the know after giving this recap a listen.
Women’s Retail Collective Podcast: Gap Inc. Sr. Director Customer Experience & Innovation Heidi Isern
In this episode of the Women’s Retail Collective Podcast, from NRF sponsored by LISNR, we meet Heidi Isern Sr. Director Customer Experience & Innovation for Gap, Inc. Heidi’s career has been quite a unique one. She’s traveled around the world interviewing women about their careers and led teams in design thinking for several retailers while at IDEO. You’ll also want to hear how she landed her current gig, creating a position for herself to lead the charge to perfect the customer experience for all Gap Inc. Brands.
Listen for her full story, live from the LISNR podcast booth at NRF 2020.
In our latest NRF Spotlight Podcast, sponsored by LISNR, Chris Walton sits down with Walmart VP Monetization & Chief of Staff to CTO, Anshu Bhardwaj, to discuss her career background, especially her previous work leading innovation at Sam’s Club and the Sam’s Club Now concept, and what it has been like for her to transition into her new role supporting Walmart’s CTO and monetization efforts. You definitely won’t want to miss Anshu’s favorite family social app either in “How Millennial Are You?”
The Omni Talk team catches up with LISNR Founder and Head of Innovation Chris Ostoich, live from their show booth at NRF. They talk about everything from the future of drive-thru and QSR experiences to order pickup at retail, all without ever having to take your phone out of your pocket or car ever again.
As part of Omni Talk’s live podcast coverage from NRF, sponsored by LISNR, Chris Walton and Anne Mezzenga sit down with Canada Goose omnichannel expert, Justin Ing, to discuss omnichannel theory, the sights, sounds, and smells of retail, and his company’s new experiential store in Toronto.
Robots are a simple, effective, and lovable solution for retailers, writes store of the future expert, Chris Walton
To kick off our live NRF coverage, sponsored by LISNR, Chris Walton sits down with Market Beyond CEO Yuval Yifrach to discuss his company’s full holiday season report of how Walmart stacked up against Amazon from an e-commerce market share perspective. We also even throw Target into the mix, as a special thank you to our loyal followers.
In this week’s episode, sponsored by Trigo, Chris geeks out over Alexa and Gift Cards to the chagrin Anne and Carter, plus other top headlines like JioMart, ‘Public Venmo’ and more!
Abbe’s career in retail has been nothing short of inspiring – from her determination to be the best bagger at Big Bear all the way up to her current role as Chief Human Resources Officer of Ahold-Delhaize. With the grocery industry changing quickly, so is the future of grocery work. For Abbe, that means having a finger on the pulse of everything from emerging technology to evolving customer expectations and building a workforce who is ready to support it all.
What started as a HauteLook experiment with Nordstrom Rack, turned into a completely new business idea for some of the biggest D2C brands to handle returns. Customers of online brands like Rothy’s and Evereve now leverage 700 Happy Returns return bars throughout the country to give customers their money back on the spot and make the entire return process more accessible and hassle free. By bringing joy to returns, David and Happy Returns plan to unlock even more value for e-commerce.
Spotlight Podcast | Robotics with Tim Rowland, CEO of Badger Technologies, a Product Division of Jabil
Anne and Chris sit down with Tim Rowland, CEO of Badger Technologies, a product division of Jabil, to discuss all things related to the future of in-store robotics on everything from monitoring floor spills to inventory stock positioning. Tim shares the early lessons from his company’s large scale implementation with Ahold Delhaize, gets real about all the noise out there on the topic, and shows why robots are likely the answer for completing the tasks retailers just don’t have the time or resources to do now, even if they want to!
Chris shares his five most important criteria to consider when hiring retail employees for long-term success.
2019 Retail Awards — Lululemon Impressed, Macy’s Sputtered, & Nike Showed Its Middle Finger to Amazon | Forbes
Contributor Chris Walton serves up his awards for the highlights and lowlights of one of the best retail years in recent memory — 2019, the year retail fought back.
Walmart CEO Doug McMillion’s decision to bet on supercenters highlights his keen understanding of where Walmart’s business is today, against where the industry is headed for the future.