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Instacart Unveils Enhanced Capabilities for Retailers to Customize E-Commerce
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The Biggest and Boldest NRF Must-See Tech Preview | Ask An Expert

In this second annual NRF must-see tech preview, Chris Walton and Anne Mezzenga showcase five breakthrough retail technologies solving critical operational challenges: AI agents negotiating supplier contracts, cross-border platforms reducing duties 60%, overhead RFID achieving 99% accuracy, visual AI cutting shrink 70%, and robotic parcel lockers across 300+ stores, with deployment data from Zara, Calvin Klein, and major CPG companies.

Digital Store Survival Kit: Realities, Roadmaps, & Resources For 2026 | Ask An Expert

Troy Siwek of GreyOrange explains how digital twins and AI are transforming store operations from reactive to responsive, using unified platforms that connect RFID, computer vision, and real-time inventory data. Drawing from 40,000+ deployments, this episode explores how retailers can cut through technology hype, accelerate decision-making processes, and build digitization strategies that actually help store associates perform better.

The Way Too Early 2025 Retail Year-in-Review With Ethan Chernofsky | Ask An Expert

Ethan Chernofsky from Placer.ai breaks down 2025’s biggest retail lesson: consumers are shifting from convenience to brands that have a clear purpose and identity. Using fresh location analytics, this episode digs into the widening split between value and luxury retail, the decline of the middle market, the rise of suburban opportunities, and the unexpected comebacks of legacy names like Barnes & Noble and Bed Bath & Beyond.

Computer Vision Deployment Disasters: Your Playbook On How To Avoid Them | Ask An Expert

Joe Serrano and Daniel Horton of HTEC reveal why 75% of retail AI pilots fail to scale and share their playbook for successful computer vision deployments in stores. Drawing from real-world experience with warehouse robotics and in-store implementations, this episode explores how retailers can leverage existing infrastructure, prioritize high-ROI use cases like inventory visibility and shrink control, and navigate critical challenges around privacy, customer trust, and network readiness.

Retailers Are Running Lean This Holiday – Here’s How to Not Run Out | Ask An Expert

SPS Commerce experts Brandon Pierre and Tony DiPaolo reveal how retailers are placing smaller, more frequent orders this holiday season… with PO values down 25%… forcing an unprecedented reliance on in-season execution. The discussion covers five critical tactics retailers and suppliers can deploy before Black Friday, including supplier scorecarding, real-time data sharing, and OTIF performance monitoring to navigate demand uncertainty.

What Will You Do When E-Commerce No Longer Requires A Website? | Ask An Expert

Jon Cleaver of SportsShoes.com and Malte Ubl of Vercel discuss how composable commerce and API-first architecture are preparing retailers for a future where transactions happen through AI agents rather than traditional websites. Drawing from SportsShoes.com’s complete website transformation, this episode reveals why retailers must start experimenting with AI-powered shopping experiences now, beginning with their most loyal customers on their own platforms.

The One And Only Groceryshop Must-See Tech Preview | Ask An Expert

This Omni Talk webinar showcases six cutting-edge technology companies transforming grocery operations, from AI-powered price comparison platforms to automated supplier negotiations and intelligent in-store audio advertising. Featured companies including Grocery Dealz, Buncha, Fintech, Gain, Constructor, and Jukee demonstrate how emerging technologies are helping grocers optimize pricing, delivery, inventory management, and customer experience while driving new revenue opportunities.

How Smart Retailers Are Tackling The $1 Trillion Returns Problem | Ask An Expert

David Morin of Narvar reveals how leading retailers are transforming the costly challenge of returns into a competitive advantage by using personalized policies, AI-powered fraud detection, and strategic consolidation networks. Using real-world data from over 1,500 retailers, this episode explores how smart returns strategies can reduce the $1 trillion industry problem while actually improving customer loyalty and retention.

Retail’s Mid-Year Report Card With Ethan Chernofsky Of Placer.ai | Ask An Expert

Placer.ai’s CMO Ethan Chernofsky delivers shocking retail grades for 2025’s first half, revealing why Walmart earned top marks while Target stumbled despite being a $100 billion retailer. This data-driven analysis exposes the real reasons behind retail winners and losers using actual foot traffic data from millions of devices.

Invisible Barcodes: The Innovation You’ll Never See (And That’s The Point) | Ask An Expert

Join Omni Talk co-hosts Chris Walton and Anne Mezzenga in this Ask an Expert episode as they sit down with retail tech pioneer Dave Steck, former VP of IT at Schnucks, to unpack the power of invisible watermarks from Digimarc. From reducing shrink at the self-checkout to combatting gift card fraud and unlocking future AI-driven efficiency, this episode dives deep into the real-world impact of digital watermarking. Perfect for anyone interested in retail technology, loss prevention, or store innovation.

The Tariff Hotline Is Open & We Are Taking Your Calls | Ask An Expert

Omni Talk’s Chris Walton and Anne Mezzenga host a special Ask An Expert session with SPS Commerce to explore how tariffs are impacting the retail supply chain. With actionable advice on transparency, pricing strategy, and auditing supply chain data, the conversation arms both suppliers and retailers with tools to adapt in a volatile trade environment.

What A True Omnichannel Returns Process Looks Like With TGW’s Stipe Galic | Ask An Expert

Stipe Galic of TGW explains how automation and a unified warehouse strategy are helping retailers transform the costly challenge of returns into a competitive advantage. Using real-world insights from TGW’s work with Urban Outfitters and other fashion retailers, this episode explores how merging e-commerce and retail flows can reduce costs, improve responsiveness, and optimize inventory across channels.

Our Shoptalk 2025 Tech Preview Podcast!

Omni Talk’s Chris Walton and Anne Mezzenga interview leading retail technology providers before Shoptalk 2025, highlighting must-see innovations that retailers should explore at the conference. The conversations reveal how AI, data analytics, marketplaces, and intelligent platforms are transforming retail operations from customer experience and content optimization to inventory management and returns processing.

How AI & Smart Data Capture Are Converging To Improve Retail Store Operations | Ask An Expert

In this episode of the Omni Talk Ask An Expert Series, Chris Walton and Anne Mezzenga dive into the future of retail technology with Scandit’s Director of Industry Solutions, Jessica Grisolia. Discover how AI-powered smart data capture is improving inventory management, shelf intelligence, and workforce efficiency in retail. Learn why the right software investments are critical for unlocking next-best-action insights and how AI can enhance store associates’ productivity. Don’t miss this in-depth conversation on the top retail tech trends for 2025 and beyond!

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