Podcast

Fast Five | Sam’s Club Launches Scan & Go At The Pump

September 18, 2020

In the latest edition of the Omni Talk Fast Five, sponsored by FastSensor and Takeoff, Chris Walton, Anne Mezzenga, and Emma the Intern break down Apple’s big fitness subscription news, Sam’s Club’s Scan & Go at the pump, Amazon suburban warehouses and its new luxury play, and poke a little much needed fun at made up retail holidays and all the PR hype around the newest one — 10/10.

Spotlight Series | Store Management As An Agile Product with Quorso CEO Julian Mills

September 15, 2020

Julian Mills, CEO of Quorso, sits down with Chris Walton and Anne Mezzenga for the latest edition of their Omni Talk Spotlight Series, the series that highlights the people, the companies, and the technologies changing the future of retail.

Quorso first caught Omni Talk’s attention a few months ago, right when the pandemic hit. As former store-level and HQ-level retail executives, Chris and Anne have always wondered if there were better ways for both sides of a retail organization to connect and to optimize performance around clearer priorities, and COVID-19 has only brought that question to the forefront even more.

While many decisions in retail get made by the loudest voices in the room or just trickle down from the top, they could and should, especially during a crisis, come from all directions and be prioritized around what matters most, iteratively, over time.

In reality, as Julian elucidates, retail management, especially at the store level, should be no different from agile software development. It is just that retailers have never had the tools to help them run a store in this manner before.

Julian shares how Quorso’s weekly performance platform works, how it prioritizes decisions, and how it helps leaders drive accountability and personal attachment through real-time metrics monitoring and feedback down through every level of an organization.

This just may be the most important retail technology podcast of the entire pandemic or at least one that will get you thinking differently. For, without leadership, accountability, and shared goals, not even the best of the best technology matters.

Spotlight Series | The Future of Virtual Try-On with FIT:MATCH CEO Haniff Brown

September 11, 2020

In their latest Omni Talk Spotlight Series interview, Chris Walton and Anne Mezzenga chat with FIT:MATCH Founder and CEO Haniff Brown.

Haniff shares his unique background and inspiration for FIT:MATCH, a startup that is making waves in the virtual try-on space. With implementations already in the books at a number of Brookfield Properties’ sites, Haniff and his team are attempting to change the way consumers shop for clothes.

Walk into any one of their virtual fitting rooms and within moments consumers can expect to have detailed view of their fit and body type as well as understand what products are right for them across a myriad of apparel retailers.

This podcast will challenge your thinking about everything from online personalization to what the roles and looks of physical stores and fitting rooms may actually be in the future.

Fast Five | Kohl’s & Amazon Deepen Their Love For Each Other Plus Canada Carl

September 11, 2020

In this week’s Omni Talk Fast Five, Carl Boutet joins Chris, Anne, and Emma the Intern to talk the Amazon and Kohl’s grocery partnership, JCP’s buyout, Instacart and 7-Eleven, Ikea in downtown San Francisco, Walmart, drones, and shepherds.