Fast Five | Best Buy Gets Small, Amazon Price Matches Tesco, & Zara Blows Our Socks Off
Chris and Anne discuss Zara’s flagship store, Best Buy’s smaller stores, Glossier & Sephora, Target’s sortation centers, and Amazon price matching Tesco.
Fast Five | Prime Day Hot Takes, Google Search Revelations, & A Big Kroger ‘Boost’
A&M’s Hemant Kalbag and Jonathan Sharp joined Chris and Anne to discuss Prime Day, Macy’s expanding Toys R Us, Kroger’s national rollout of its Boost membership program, the big reveal from a Google executive about search, and the WSJ’s report that Amazon has considered exiting its private label business.
Fast Five | Walmart Please Roll Our Boat Ashore In Your Fancy Canoo
Chris and Anne discuss Walmart’s investment in electric delivery vehicles, Amazon’s latest Dash Cart news, Walmart’s refusal to participate in Prime Day, Costco’s amazing June, and the layoffs at Gopuff.
Spotlight Series | Upside’s Tyler Renaghan On Combatting Inflation With Personalization
Anne Mezzenga explores with Upside’s VP of Retail Tyler Renaghan how retailers should leverage personalization to grow revenue and combat inflation vs. cutting costs.
Fast Five | Amazon Grubs, Kohl’s Is Kohl’s, & Bed Bath Is Buying Back Shares Like It Isn’t Their Job
In this week’s podcast, Chris and Anne discuss Amazon’s Grubhub investment, share buybacks at Bed Bath, Kohl’s taking itself off the market, Ulta beauty pop-ups, and TikTok abandoning livestream commerce in the U.K. and U.S.
Fast Five | Walmart’s FTC Troubles, Amazon v. Trigo, & A Bed Bath “We Told You So”
In this week’s podcast, Chris and Anne discuss Mark Tritton’s ouster at Bed Bath, the latest in checkout-free retailing news from Amazon and Trigo, Gap’s lab stores, and Walmart’s mounting legal woes.
Ask An Expert | Cannes 2022 Trends With Firework’s Chief Revenue Officer Jeff Lucas
Omni Talk Retail asked Firework’s Chief Revenue Officer Jeff Lucas to provide his advice for retail marketers on making Cannes-worthy creative.
Fast Five | Amazon’s Big Prime Day Swing, Simon Search, & Walmart Wants In On TV Commerce
Chris and Anne talk Amazon Prime discounts, GNC’s new meal service, Simon Search, a second Amazon Style store, and Walmart’s latest partnership with Roku.
Fast Five | Walmart Is Automating, Target Is Backtracking, & Amazon Is Smoking A Drone Pipe Dream
In this week’s podcast, special guests A&M’s Chad Lusk and Truett Horne stop by to discuss all the week’s top news with Chris and Anne.
Spotlight Series | Empowering The Contact Center With Talkdesk VP Shannon Flanagan
Chris Walton and Anne Mezzenga sit down with Talkdesk’s VP Global Industry Strategy for Retail & Consumer Goods and fellow Top 100 Retail Influencer Shannon Flanagan to discuss all the ways retail contact centers need to evolve.
Fast Five | Dollar General Expands Self-Checkout, Old Navy Cuts Sizes, & Sephora Goes Curbcierge
Chris and Anne discuss Dollar General’s self-checkout pilot, Sephora’s “curbcierge” service, UPS buying Delivery Solutions, Tortoise at MOA, and Old Navy reversing course on inclusivity.
Fast Five | Amazon Style Debuts, Walmart Misfires (So Badly) On Drones, & Nordstrom Closes Its Trunk
Chris and Anne discuss Amazon’s new apparel store, the ridiculousness of Walmart’s drone announcement, Wayfair’s new store, Firework’s money raise, and Nordstrom shutting down Trunk Club.
Ask An Expert | A Mid-Year Report On Livestream Commerce With Firework CEO Vincent Yang
Omni Talk Retail asked Firework CEO and Co-Founder Vincent Yang to provide his mid-year report on the state of livestreaming across retail.
Spotlight Series | Battling Account Takeover Fraud With Signifyd CMO Indy Guha
Chris Walton and Anne Mezzenga sit down with Signifyd’s CMO Indy Guha to learn all they can about the latest fiendish effort being used to defraud consumers, aka Account Takeover (or AKO, if you are in the know).
Fast Five | Target & Walmart’s Earnings, Instacart’s IPO, & Zara Charging For Returns
A&M’s David Ritter and Mike Simoncic join Chris and Anne to give their take on this week’s earnings reports, Instacart’s IPO, Zara’s new return policy, Peloton’s troubles, and Walmart’s college hiring push.
Omni Talk is the retail blog for retailers, written by retailers. Chris Walton and Anne Mezzenga founded Omni Talk in 2017 and have quickly turned it into one of the fastest growing blogs in retail.