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Podcast

Fast Five | Prime Grocery Delivery Fees, Project Unlock & The Radical Redesign Of Amazon Fresh

February 2, 2023

In this week’s Fast Five, Chris and Anne discuss the new design of Amazon’s two newest Amazon Fresh stores in London, grocery delivery fees for Prime customers, Sam’s Club’s store expansion plans, Walmart’s marketplace seller initiatives, and Project Unlock at Lowe’s, which takes RFID to a whole other level.

Fast Five | $5 Drugs, Walmart Business+ & If An Amazon Fresh Closes In London, Does It Make A Noise?

January 26, 2023

In this week’s Fast Five Podcast, Chris and Anne discuss Amazon’s RxPass, Dollar General’s new mobile health clinics, Walmart’s latest play to appeal to small businesses, the latest Chinese shopping app, Temu, to rocket up the charts, and whether Amazon’s decision to close an Amazon Fresh store in London after only 18 months heralds the end of Amazon’s grocery store plans.

Fast Five | Walmart’s ‘Salesforce,’ Rent The Runway’s Desperation & Starbucks Dashed To Your Door 

January 19, 2023

In today’s Fast Five Podcast, A&M’s Jonathan Sharp and Michael Prendergast joined Chris and Anne to discuss the Walmart and Salesforce partnership, Starbucks going national with DoorDash, Rent The Runway’s Amazon Storefront, Trigo’s first U.S. store, and Portillo’s making its drive-thrus cashless in the name of safety.

Fast Five | Instagram Cries Uncle On Shopping, Babies R Us is Reborn & Amazon Extends Buy With Prime

January 12, 2023

In today’s Fast Five podcast, Chris and Anne discuss Instagram calling it quits on shopping, Amazon extending Buy With Prime to all retailers, the comeback of Babies R Us, Nestlé’s first smart DTC fulfillment center, and the new “sip and stroll” law in Arizona.

Ask An Expert | How Retail Customer Service Will Evolve In 2023

January 12, 2023

Talkdesk’s Antonio Gonzalez, Senior Manager of Industries Research & Insights, provides his expert opinion on how retailers and brands should approach the new interactive and unified world of retail customer service.

Spotlight Series | How To Do Scan-&-Go The Right Way With Shopreme CCO Nico Müller

January 9, 2023

Shopreme Chief Customer Officer Nico Müller joins Chris Walton and Anne Mezzenga to discuss what it takes to make a scan-and-go checkout system really work.

Fast Five | Amazon Zombie Stores, DoorDash Package Pickup, & Something Super Duper

January 5, 2023

In this week’s Fast Five Podcast, Chris and Anne discuss the mounting concerns over Amazon’s many “Zombie” Amazon Fresh stores that remain unopened throughout the country, Schnucks expanding its Flexforce pilot, American Eagle and JLL inking a warehousing partnership, DoorDash getting into package returns, and an exciting new startup out of Israel, Super Duper, that aims to be an automated microwarehouse and a grocer at the same time!

5 Insightful Minutes On CPG Revenue & Margin Management With A&M’s David Schneidman

January 4, 2023

The A&M Consumer & Retail Group’s David Schneidman discusses how CPGs need to look at revenue and margin management (i.e. RMM) amid the ever present challenges of inflation, increasing omnichannel complexity, labor shortages, and rising customer acquisition costs.

Fast Five | 2022 Annual Omni Talk Awards Show

December 22, 2022

In our last Fast Five Podcast of 2022, two of our favorite guests, A&M’s David Ritter and David Brown, join Chris and Anne to recognize the best in retail over the past year.

Fast Five | Shein’s Marketplace & Amazon’s Plans To Kill Barcodes Amid TikTok Envy Gone Awry

December 15, 2022

In today’s Fast Five podcast, Chris and Anne dissect Shein’s reported marketplace plans, Amazon launching its TikTok-inspired “Inspire,” Nordstrom Rack pulling back on store based fulfillment, Walmart throwing its weight behind visual search, and Amazon’s grand plans to eradicate the barcode.

Ask An Expert | Anything TikTok Can Do Your Brand Can Do Better

December 14, 2022

In the latest Ask An Expert Series, Anne Mezzenga and Chris Walton sit down with Firework’s Head of Commerce and Partnerships Eva Wang to discuss how retailers can offer their customers best-in-class, in-video shopping all on their own digital channels.

Ask An Expert | What Stores Will Look Like in 2027

December 13, 2022

Roy Horgan, SES-imagotag’s Group SEVP Strategy, Marketing & Communications, joins Chris Walton and Anne Mezzenga to discuss what retail stores will look like in the future as they become “smarter.”

Fast Five | Amazon Licenses Walkout Tech To Grocer, Big Macs On Conveyors, & The ‘Theft’ Scapegoat

December 8, 2022

In today’s Fast Five podcast, Chris and Anne discuss the implications of Amazon inking its first Just Walk Out technology licensing deal with a U.S. grocer, Macy’s deploying FIT:MATCH’s mobile fit technology, Walmart claiming mounting theft could shutter some of its stores, Dropit’s new concierge shopping service at the Galleria Mall in Houston, and McDonald’s new concept store that delivers mobile order ahead orders via conveyor belt.

Fast Five | Walmart Knocks Amazon Off Its Search Perch & Target Rolls Out Starbucks Curbside

December 1, 2022

In this week’s Fast Five podcast, Chris and Anne discuss Walmart winning the battle for Black Friday online searches, Target rolling out Starbucks curbside pickup to 250 stores, an AWS retail technology product launch onslaught, Rite Aid’s new small format store concept, and Claire’s opening up shop-in-shops inside of Macy’s.

Fast Five | The Costco & Sam’s Hot Dog War, Best Buy’s Virtual Store & Amazon’s Early Cyber Monday

November 23, 2022

In this week’s Fast Five Podcast, Chris and Anne discuss Sam’s Club aggressively price cutting hot dogs, Best Buy’s virtual store concept, Amazon releasing its Cyber Monday deals early, Shop Premium Outlet expanding its brand portfolio, and Sweetgreen going full-on robotic.

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Omni Talk is the retail blog for retailers, written by retailers. Chris Walton and Anne Mezzenga founded Omni Talk in 2017 and have quickly turned it into one of the fastest growing blogs in retail. Know More →

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