Serious and Sometimes Comic Musings on the Future of Retail
In this week’s Fast Five, Chris and Anne discuss the new design of Amazon’s two newest Amazon Fresh stores in London, grocery delivery fees for Prime customers, Sam’s Club’s store expansion plans, Walmart’s marketplace seller initiatives, and Project Unlock at Lowe’s, which takes RFID to a whole other level.
In this week’s Fast Five Podcast, Chris and Anne discuss Amazon’s RxPass, Dollar General’s new mobile health clinics, Walmart’s latest play to appeal to small businesses, the latest Chinese shopping app, Temu, to rocket up the charts, and whether Amazon’s decision to close an Amazon Fresh store in London after only 18 months heralds the end of Amazon’s grocery store plans.
In today’s Fast Five Podcast, A&M’s Jonathan Sharp and Michael Prendergast joined Chris and Anne to discuss the Walmart and Salesforce partnership, Starbucks going national with DoorDash, Rent The Runway’s Amazon Storefront, Trigo’s first U.S. store, and Portillo’s making its drive-thrus cashless in the name of safety.
In today’s Fast Five podcast, Chris and Anne discuss Instagram calling it quits on shopping, Amazon extending Buy With Prime to all retailers, the comeback of Babies R Us, Nestlé’s first smart DTC fulfillment center, and the new “sip and stroll” law in Arizona.
Talkdesk’s Antonio Gonzalez, Senior Manager of Industries Research & Insights, provides his expert opinion on how retailers and brands should approach the new interactive and unified world of retail customer service.
Shopreme Chief Customer Officer Nico Müller joins Chris Walton and Anne Mezzenga to discuss what it takes to make a scan-and-go checkout system really work.
In this week’s Fast Five Podcast, Chris and Anne discuss the mounting concerns over Amazon’s many “Zombie” Amazon Fresh stores that remain unopened throughout the country, Schnucks expanding its Flexforce pilot, American Eagle and JLL inking a warehousing partnership, DoorDash getting into package returns, and an exciting new startup out of Israel, Super Duper, that aims to be an automated microwarehouse and a grocer at the same time!
The A&M Consumer & Retail Group’s David Schneidman discusses how CPGs need to look at revenue and margin management (i.e. RMM) amid the ever present challenges of inflation, increasing omnichannel complexity, labor shortages, and rising customer acquisition costs.
In our last Fast Five Podcast of 2022, two of our favorite guests, A&M’s David Ritter and David Brown, join Chris and Anne to recognize the best in retail over the past year.
In today’s Fast Five podcast, Chris and Anne dissect Shein’s reported marketplace plans, Amazon launching its TikTok-inspired “Inspire,” Nordstrom Rack pulling back on store based fulfillment, Walmart throwing its weight behind visual search, and Amazon’s grand plans to eradicate the barcode.
In the latest Ask An Expert Series, Anne Mezzenga and Chris Walton sit down with Firework’s Head of Commerce and Partnerships Eva Wang to discuss how retailers can offer their customers best-in-class, in-video shopping all on their own digital channels.
Roy Horgan, SES-imagotag’s Group SEVP Strategy, Marketing & Communications, joins Chris Walton and Anne Mezzenga to discuss what retail stores will look like in the future as they become “smarter.”
In today’s Fast Five podcast, Chris and Anne discuss the implications of Amazon inking its first Just Walk Out technology licensing deal with a U.S. grocer, Macy’s deploying FIT:MATCH’s mobile fit technology, Walmart claiming mounting theft could shutter some of its stores, Dropit’s new concierge shopping service at the Galleria Mall in Houston, and McDonald’s new concept store that delivers mobile order ahead orders via conveyor belt.
In this week’s Fast Five podcast, Chris and Anne discuss Walmart winning the battle for Black Friday online searches, Target rolling out Starbucks curbside pickup to 250 stores, an AWS retail technology product launch onslaught, Rite Aid’s new small format store concept, and Claire’s opening up shop-in-shops inside of Macy’s.
In this week’s Fast Five Podcast, Chris and Anne discuss Sam’s Club aggressively price cutting hot dogs, Best Buy’s virtual store concept, Amazon releasing its Cyber Monday deals early, Shop Premium Outlet expanding its brand portfolio, and Sweetgreen going full-on robotic.
Omni Talk is the retail blog for retailers, written by retailers. Chris Walton and Anne Mezzenga founded Omni Talk in 2017 and have quickly turned it into one of the fastest growing blogs in retail. Know More →
