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Robin Report | Will Retail Become Like the Airline Industry?
Robin Report | Will Retail Become Like the Airline Industry?
Chris Walton discusses for the Robin Report why retail could one day look and feel a lot like the airline…
Forbes | Kohl’s Claim Of An Off-Mall Real Estate Advantage Is Pure Fantasy
Forbes | Kohl’s Claim Of An Off-Mall Real Estate Advantage Is Pure Fantasy
Kohl’s can argue its real estate is an advantage all it wants, but nothing changes the fact that it still…
Forbes | After Her First 100 Days, The Future Looks Really Bright For Sam’s Club CEO Kath McLay
Forbes | After Her First 100 Days, The Future Looks Really Bright For Sam’s Club CEO Kath McLay
New Sam’s Club CEO Kath McLay’s first 100 days have been a baptism by a COVID-19 fire, but that hasn’t…
Forbes | Walmart’s ‘Express’ Delivery Program Could Make COVID-19 Even Harder On America’s Poor
Forbes | Walmart’s ‘Express’ Delivery Program Could Make COVID-19 Even Harder On America’s Poor
Walmart’s Express delivery program is tone deaf and could only exacerbate the already growing concerns across the food supply chain.
Forbes | Sam’s Club’s New Concierge Shopping Service For Seniors Sets A High Bar For Retail Innovation
Forbes | Sam’s Club’s New Concierge Shopping Service For Seniors Sets A High Bar For Retail Innovation
On March 27, Sam’s Club rolled out a new concierge service to all 600 of its stores, whereby seniors and…
5 Lessons Learned from Takeoff’s Research On eGroceries
5 Lessons Learned from Takeoff’s Research On eGroceries
Chris Walton shares his thought on the latest research report from Takeoff Technologies on how to win in online groceries.
Forbes | Malls Should Not Reopen Until These 5 Ideas Are In Place
Forbes | Malls Should Not Reopen Until These 5 Ideas Are In Place
As easy as it is to rush to reopen, shopping malls should take the opposite approach and use the time…
Forbes | Walmart Is Setting An Example And Now It Must Live Up To Its Promises
Forbes | Walmart Is Setting An Example And Now It Must Live Up To Its Promises
Walmart’s recent public messaging sets the right example, but it now needs to live up to its promises and fight…
Forbes | There’s A Technology Retailers Have Been Scared To Try, But Could Make Shopping Safer Immediately
Forbes | There’s A Technology Retailers Have Been Scared To Try, But Could Make Shopping Safer Immediately
The retail industry has misguidedly sat on its hands for years when it comes to scan-and-go mobile shopping technology, but…
Forbes | Walmart Is Setting A Smart Example For The Rest Of The Grocery Industry To Follow
Forbes | Walmart Is Setting A Smart Example For The Rest Of The Grocery Industry To Follow
Walmart’s community first mindset is the exact right approach at a time when people need it the most. It is…
Forbes | Store Traffic Limits At Walmart & Target Are Good, But Kroger’s Pick-Up Only Store Is An Even Better Idea
Forbes | Store Traffic Limits At Walmart & Target Are Good, But Kroger’s Pick-Up Only Store Is An Even Better Idea
A pickup only store not only prepares for the worst, but it also helps a retailer’s employees sleep better, its…
Forbes | Amazon’s New Los Angeles Grocery Store — Will There Be An App For That?
Forbes | Amazon’s New Los Angeles Grocery Store — Will There Be An App For That?
While much has been confirmed about Amazon’s new grocery store set to open in Woodland Hills, CA sometime in 2020,…
Forbes | The Domino Effect: 5 Ways Coronavirus Will Forever Change Retail
Forbes | The Domino Effect: 5 Ways Coronavirus Will Forever Change Retail
The coronavirus has already pushed retail quickly into new and more impersonal directions, but there are still far more and…
Robin Report | Retail Love in The Time of Coronavirus
Robin Report | Retail Love in The Time of Coronavirus
In his latest contribution for the Robin Report, Chris Walton shares his take on all the light he sees at…