Serious and Sometimes Comic Musings on the Future of Retail
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Unframe.ai AI Product Manager Judah Berger joins Chris Walton to discuss how retailers can successfully scale AI across their organizations, balance experimentation with governance, and build operational systems that improve inventory intelligence, workflow efficiency, and enterprise decision making.
John Wanamaker said it nearly 200 years ago — “Half of my ads don’t work, I just don’t know which half” — and if you’re a retailer or brand marketer in 2026, that problem hasn’t gotten easier, it’s gotten exponentially harder. In this episode of the Retail Technology Spotlight, Extuitive CEO Armen Mkrtchyan lays out a surprisingly rigorous, data-driven framework for predicting which of your ads will actually perform before you spend a single dollar putting them into the world.
Merchandise planning has been broken for nearly 30 years, and most retailers are still running their entire operation out of spreadsheets. In this episode, Intelo.ai Co-CEO Jeff Fish and Head of Merchandise Strategy Noah Herschman join Omni Talk to explain how agentic AI is finally changing that, with deployments as fast as three weeks and results like 47% reductions in stockouts already on the board.
Tomáš Čupr of Duvo explains how AI can map your retail operations, surface hidden inefficiencies, and show you exactly where to deploy automation first.
Grocery Dealz, a real-time grocery price comparison app, is impacting how Americans shop by allowing users to compare prices across stores and streamline their shopping experience. With partnerships like Instacart, the app aims to facilitate price transparency and improve consumer behavior, while also establishing avenues for revenue through affiliate marketing and retail media.
Most retailers are stuck in pilot purgatory, burning budget on AI dashboards while missing the 6 a.m. inventory decisions that actually move the needle. Experion Technologies’ AI leaders reveal a platform-first strategy that escapes automation chaos and turns internal efficiency gains into customer experience advantages.
Fresh from NRF, Microsoft’s Amy Vener reveals why merchandising conversations dominated the show floor and how retailers are finally moving from AI hype to measurable returns. Discover what Estee Lauder, Ralph Lauren, and forward-thinking brands are doing differently with agentic commerce.
Which RFID solution is right for your retail stores: handheld scanners or overhead readers? GreyOrange’s Madalynn Lauria and Pareiya Gupta debate the pros, cons, and ROI of each approach in this must-watch retail technology showdown that reveals why the future might be hybrid.
What happens when you connect trillions of physical items to AI-powered intelligence using battery-free sensors? Wiliot’s Doron Hazan reveals how physical AI is creating self-aware retail operations that improve everything from freshness to fulfillment—without customers ever noticing the technology.
Walmart is deploying Wiliot’s Bluetooth-enabled IoT technology across all 4,600 U.S. stores to track pallets in real-time and prevent millions of pounds of food waste. Discover how wireless energy-harvesting tags are solving retail’s biggest inventory challenges without requiring associates to change a single workflow.
Social commerce isn’t dead but it is evolving with AI agents, generative content, and smarter attribution models that track emotional connections over months, not moments. Amazon’s video commerce leaders reveal why brands must prepare now for a future where agents shop on behalf of humans, and how shoppable video is the bridge between discovery and purchase.
What if you could instantly compare your entire grocery list across every store in your area and know exactly how much you’d save by switching? Matt Goynes, co-founder of Grocery Dealz, reveals how they’re making grocery price transparency a reality with AI-powered comparison technology that’s already disrupting Texas and expanding nationwide.
Think all warehouse AI is just hype? Dematic’s John Mabe reveals the three distinct categories of AI actually transforming warehouses today—and explains why the “lights out” future might arrive faster than you expect. Discover which AI tools deliver ROI now and which ones are still years away from scale.
The team behind Shoptalk is back—and this time, they’re helping retail go AI. In this exclusive interview, Krystina Gustafson shares how RetailClub is transforming the event model with a retreat-style format focused on real conversations, hands-on learning, and building an AI-native retail community.
JOOR CEO Kristen Savilia reveals how AI, real-time data, and strategic partnerships are unlocking massive opportunities in wholesale fashion. From shrinking shipping windows to a surge in indie retailers, this conversation is a must-watch for anyone navigating fashion’s evolving B2B landscape.
Omni Talk® is the retail blog for retailers, written by retailers. Chris Walton founded Omni Talk® in 2017 and have quickly turned it into one of the fastest growing blogs in retail. Know More →
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