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Video

Fast Five Video | Target & Walmart’s Earnings, Instacart’s IPO, & Zara Charging For Returns

May 20, 2022

In this week’s Fast Five, A&M’s David Ritter and Mike Simoncic join Chris and Anne to give their take on this week’s earnings reports, Instacart’s IPO, Zara’s new return policy, Peloton’s troubles, and Walmart’s college hiring push.

Ask An Expert Video | The Future Of Customer Service & Loyalty

May 19, 2022

Talkdesk’s Genesis Miranda Longo and Antonio Gonzalez provide their expert opinions on how to think about the future of customer service and loyalty.

Spotlight Video | Turning Everything From Phones To Floor Scrubbers Into Smart Retail Devices

May 18, 2022

Scandit CTO Christian Floerkermeier discusses how almost anything in a store can be turned into a smart device.

Spotlight Video | Deploying Computer Vision In A Store Is One Thing, Scaling It Is Something Else

May 16, 2022

Chris Walton and Anne Mezzenga discuss what it takes to scale computer vision across thousands of store locations with Rafay’s CEO Haseeb Budhani and HP’s VP of Retail and Industry Solutions Cory McElroy.

Fast Five Video | Starbucks In The Metaverse, Robots Delivering Ice Cream, & IKEAs You Can’t Get Lost In?

May 11, 2022

Chris and Anne discuss IKEA’s store investment plans, Adidas and Foot Locker, Unilever’s mobile ice cream stores, Sweetgreen’s digital pickup-only concept, and how to look at Starbucks and its digital future.

Fast Five Video | Target ‘Nails’ It Again, While H-E-B Goes Big & Publix Nibbles On Instacart’s Carrot

May 5, 2022

In this week’s Fast Five, Chris & Anne discuss Publix’s new partnership with Instacart, HEB’s new store, Verizon expanding pickup lockers, Target’s new nail robot, and Victoria’s Secret selling on Amazon.

Fast Five Video | Buy With Prime, American Eagle Makes ‘Frenemies,’ & Amazon’s Biggest Go Store Yet!

April 28, 2022

Chris and Anne discuss Amazon’s biggest Amazon Go store yet, new store concepts from Meta and MorningSave, Buy with Prime, and a new supply chain idea from American Eagle.

Fast Five Video | Amazon’s Letters, Lululemon’s New Membership, & Fenway Park’s Latest Caper

April 21, 2022

In this week’s Fast Five, Chris and Anne discuss Amazon’s letter to shareholders, Lululemon’s new membership, Caper Counter, the new Champs store, and Pensa at Lunds & Byerlys.

Fast Five Video | Meta’s Metaverse Moves, Zara’s High-Tech Flagship, and Target’s “On-Again” With ThredUp

April 14, 2022

A&M’s Chad Lusk and Hemant Kalbag join Anne Mezzenga on this week’s episode to discuss Target’s renewed ThredUp relationship, Zara’s new flagship, Meta selling virtual goods, Wakefern’s move into robotics, and Macerich’s new QuikSpace platform.

Ask An Expert Video | Building A Network Within 3 Miles Of Every Customer With Purolator’s Laurie Weston

April 13, 2022

Purolator’s Laurie Weston, joins Chris Walton and Anne Mezzenga to discuss what it takes to build a supply network within 3 miles of every customer.

Ask An Expert Video | How Meta Envisions The Future Of Retail With Meta VP of Commerce Emma Rodgers

April 13, 2022

Meta’s VP of its Commerce Business, Emma Rodgers, joins Chris Walton and Anne Mezzenga to give her perspective on how the future of retail will shape up.

Ask An Expert | The Latest Data On Instacart with 1010data Chief Product Officer Jonah Ellin

April 11, 2022

1010data’s Jonah Ellin joins Chris Walton and Anne Mezzenga to discuss his company’s latest data on Instacart.

5 Insightful Minutes On Consumer Sentiment With A&M’s Jonathan Sharp

April 11, 2022

A&M’s Jonathan Sharp joins Chris Walton and Anne Mezzenga to discuss his company’s latest research on consumer sentiment in just five minutes!

Fast Five Video | Target Takes Food Stamps Online, Farfetch Finances Neiman, & Kroger Kicks It Up A Notch

April 7, 2022

In this week’s podcast, Chris and Anne discuss Target taking food stamps online, JOOR using visual AI, Kroger getting into restaurant delivery, Farfetch’s investment in Neiman Marcus, and Alexa alerting Amazon customers to deals.

Fast Five Video | Bagpipes For Instacart, BNPL For Gas, And A Legal Battle Royale Over Scan-&-Go

March 31, 2022

In this week’s Fast Five, Chris and Anne discuss BNPL at the pump, Instacart’s new strategy, Red Wing’s Fit Tech, Adidas, and Sam’s Club’s big scan-&-go lawsuit against BJ’s.

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Omni Talk is the retail blog for retailers, written by retailers. Chris Walton and Anne Mezzenga founded Omni Talk in 2017 and have quickly turned it into one of the fastest growing blogs in retail. Know More →

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