In this week’s Fast Five, A&M’s David Ritter and Mike Simoncic join Chris and Anne to give their take on this week’s earnings reports, Instacart’s IPO, Zara’s new return policy, Peloton’s troubles, and Walmart’s college hiring push.
Talkdesk’s Genesis Miranda Longo and Antonio Gonzalez provide their expert opinions on how to think about the future of customer service and loyalty.
Scandit CTO Christian Floerkermeier discusses how almost anything in a store can be turned into a smart device.
Chris Walton and Anne Mezzenga discuss what it takes to scale computer vision across thousands of store locations with Rafay’s CEO Haseeb Budhani and HP’s VP of Retail and Industry Solutions Cory McElroy.
Fast Five Video | Starbucks In The Metaverse, Robots Delivering Ice Cream, & IKEAs You Can’t Get Lost In?
Chris and Anne discuss IKEA’s store investment plans, Adidas and Foot Locker, Unilever’s mobile ice cream stores, Sweetgreen’s digital pickup-only concept, and how to look at Starbucks and its digital future.
Fast Five Video | Target ‘Nails’ It Again, While H-E-B Goes Big & Publix Nibbles On Instacart’s Carrot
In this week’s Fast Five, Chris & Anne discuss Publix’s new partnership with Instacart, HEB’s new store, Verizon expanding pickup lockers, Target’s new nail robot, and Victoria’s Secret selling on Amazon.
Fast Five Video | Buy With Prime, American Eagle Makes ‘Frenemies,’ & Amazon’s Biggest Go Store Yet!
Chris and Anne discuss Amazon’s biggest Amazon Go store yet, new store concepts from Meta and MorningSave, Buy with Prime, and a new supply chain idea from American Eagle.
In this week’s Fast Five, Chris and Anne discuss Amazon’s letter to shareholders, Lululemon’s new membership, Caper Counter, the new Champs store, and Pensa at Lunds & Byerlys.
Fast Five Video | Meta’s Metaverse Moves, Zara’s High-Tech Flagship, and Target’s “On-Again” With ThredUp
A&M’s Chad Lusk and Hemant Kalbag join Anne Mezzenga on this week’s episode to discuss Target’s renewed ThredUp relationship, Zara’s new flagship, Meta selling virtual goods, Wakefern’s move into robotics, and Macerich’s new QuikSpace platform.
Ask An Expert Video | Building A Network Within 3 Miles Of Every Customer With Purolator’s Laurie Weston
Purolator’s Laurie Weston, joins Chris Walton and Anne Mezzenga to discuss what it takes to build a supply network within 3 miles of every customer.
Meta’s VP of its Commerce Business, Emma Rodgers, joins Chris Walton and Anne Mezzenga to give her perspective on how the future of retail will shape up.
1010data’s Jonah Ellin joins Chris Walton and Anne Mezzenga to discuss his company’s latest data on Instacart.
A&M’s Jonathan Sharp joins Chris Walton and Anne Mezzenga to discuss his company’s latest research on consumer sentiment in just five minutes!
Fast Five Video | Target Takes Food Stamps Online, Farfetch Finances Neiman, & Kroger Kicks It Up A Notch
In this week’s podcast, Chris and Anne discuss Target taking food stamps online, JOOR using visual AI, Kroger getting into restaurant delivery, Farfetch’s investment in Neiman Marcus, and Alexa alerting Amazon customers to deals.
In this week’s Fast Five, Chris and Anne discuss BNPL at the pump, Instacart’s new strategy, Red Wing’s Fit Tech, Adidas, and Sam’s Club’s big scan-&-go lawsuit against BJ’s.