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Zello Chief Revenue Officer Soroosh Seyhoon joins Chris Walton to discuss how voice intelligence and frontline communication technology are transforming retail store operations, and why retailers need to start capturing the conversations happening on their sales floor to measure inputs, not just outputs, and build a truly connected store.
Zello Chief Revenue Officer Soroosh Seyhoon joins Chris Walton to discuss how voice intelligence and frontline communication technology are transforming retail store operations, and why retailers need to start capturing the conversations happening on their sales floor to measure inputs, not just outputs, and build a truly connected store.
Sifter Solutions Vice President of Business Development Kevin Billings joins Chris Walton to discuss how GLP-1 medications, SNAP legislation, and nutrition intelligence are reshaping grocery retail, and why retailers need product level data to power compliance, hyper personalized merchandising, food as medicine initiatives, and the future of health focused shopping experiences.
Unframe.ai AI Product Manager Judah Berger joins Chris Walton to discuss how retailers can successfully scale AI across their organizations, balance experimentation with governance, and build operational systems that improve inventory intelligence, workflow efficiency, and enterprise decision making.
Extuitive CEO Armen Mkrtchyan joins Chris Walton to discuss how AI is reshaping digital advertising by predicting which ads will perform before launch, helping brands reduce wasted spend, improve ROAS, optimize targeting, and win attention in an increasingly crowded content landscape.
John Wanamaker said it nearly 200 years ago — “Half of my ads don’t work, I just don’t know which half” — and if you’re a retailer or brand marketer in 2026, that problem hasn’t gotten easier, it’s gotten exponentially harder. In this episode of the Retail Technology Spotlight, Extuitive CEO Armen Mkrtchyan lays out a surprisingly rigorous, data-driven framework for predicting which of your ads will actually perform before you spend a single dollar putting them into the world.
Intelo.ai leaders Jeff Fish and Noah Herschman join Chris Walton to explore how agentic AI is transforming merchandise planning, from reducing stockouts and optimizing inventory to enabling real-time collaboration, plus why retailers should focus on driving revenue before cutting headcount.
Merchandise planning has been broken for nearly 30 years, and most retailers are still running their entire operation out of spreadsheets. In this episode, Intelo.ai Co-CEO Jeff Fish and Head of Merchandise Strategy Noah Herschman join Omni Talk to explain how agentic AI is finally changing that, with deployments as fast as three weeks and results like 47% reductions in stockouts already on the board.
Tomáš Čupr of Duvo explains how AI can map your retail operations, surface hidden inefficiencies, and show you exactly where to deploy automation first.
duvo.ai CEO Tomáš Čupr joins Chris Walton to explore how agentic AI can map and optimize retail operations, uncover hidden inefficiencies, and guide smarter automation decisions, plus why starting with process, not data, is key to scaling AI across merchandising, supply chain, and beyond.
Grocery Dealz, a real-time grocery price comparison app, is impacting how Americans shop by allowing users to compare prices across stores and streamline their shopping experience. With partnerships like Instacart, the app aims to facilitate price transparency and improve consumer behavior, while also establishing avenues for revenue through affiliate marketing and retail media.
Anne Mezzenga and Chris Walton interview Grocery Dealz co-CEOs Matt Goynes and Micheal Waldroup about their real-time grocery price comparison app, national expansion, retail media strategy, and Instacart integration across 40 states.
Experion Technologies’ Mahesh Vijayaraghavan and Siraj Alimohamed join Chris Walton to unpack AI engineering in retail, including platform strategy, LLM decisions, agentic AI, personalization, and digital product development, plus how retailers can scale AI initiatives that drive trust, efficiency, and growth.
Most retailers are stuck in pilot purgatory, burning budget on AI dashboards while missing the 6 a.m. inventory decisions that actually move the needle. Experion Technologies’ AI leaders reveal a platform-first strategy that escapes automation chaos and turns internal efficiency gains into customer experience advantages.
Which RFID solution is right for your retail stores: handheld scanners or overhead readers? GreyOrange’s Madalynn Lauria and Pareiya Gupta debate the pros, cons, and ROI of each approach in this must-watch retail technology showdown that reveals why the future might be hybrid.
Omni Talk® is the retail blog for retailers, written by retailers. Chris Walton founded Omni Talk® in 2017 and have quickly turned it into one of the fastest growing blogs in retail. Know More →
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