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Hello Omni Talk Fans! I landed in Vegas overnight and am ready to take on NACS today. Wish me luck! In… Continue Reading
GrocerTalk is back with Chris Walton joining Ben Miller to break down Costco’s continued growth, Morrisons’ Click & Collect locker pilot, and a Kroger double-header on rewards and 24-hour stores. Plus, TCC Global CMO Seb Hill explores how agentic AI could reshape grocery loyalty and what it will take for retailers to build stronger customer relationships.
Hello Omni Talk Fans! Today, we have one heck of a Spotlight Podcast for you on scaling technology as your organization… Continue Reading
In this Retail Technology Spotlight, Chris Walton sits down with Manhattan Associates Chief Product Officer Brian Kinsella to explore how growing retailers can choose technology that meets their needs today without creating a costly replatforming problem tomorrow. They dig into cloud-native architecture, Manhattan’s new Editions offering, AI, and what retailers should look for when building a tech stack designed to scale with them.
This week, Producer Ella shares the $20 travel essential that permanently lives in her computer bag. Between conference travel, hotel rooms, and way too many devices that always need charging, this compact ORICO power strip has become something she doesn’t travel without.
Hello Omni Talk Fans! I arrived back to Minneapolis from Nashville on Friday, and am headed back out to Vegas on… Continue Reading
Hello Omni Talk Fans! This week’s Fast Five was a first for me. In lieu of some last minute schedule changes… Continue Reading
Hello Omni Talk Fans! In today’s Retail Daily Minute: Plus, a movie quote from a film in which a billboard features prominently… Continue Reading
Amazon blocking Meta’s Muse AI shopping agent, Tapestry bringing checkout into Google’s Gemini app, Kroger’s new dress code, Amazon expanding Prime delivery, and Lowe’s launching drone delivery headline this week’s Omni Talk Retail Fast Five. Chris Walton goes solo for the first time, with Producer Ella stepping in to put him on the spot. Plus, Chris weighs in on retail uniforms, Nashville vs. Vegas, drone deliveries, and AI smart glasses in the lightning round.
Hello Omni Talk Fans! First, the PR disaster that was their CEO eating McDonald’s newest burger for social media, and now… Continue Reading
This week on GrocerTalk, Ben Miller is joined by Jordan Berke, Founder and CEO of Tomorrow, to unpack the growing debate around “surveillance pricing,” Walmart’s stance on dynamic pricing, and the operational realities of rapid delivery at Tesco. Plus, they dig into whether the AI hype in grocery is rapidly becoming reality, who owns the customer in an agentic commerce world, and how Sam’s Club is using direct member feedback to shape everything from product development to Scan & Go.
Hello Omni Talk Fans! I am Nashville bound for Shoptalk Fall, typing this while I sit in the Delta Sky Lounge… Continue Reading
Producer Ella has officially found the summer MVP. From boat rides and cabin trips to picnics and everyday lunch runs, the Igloo Trailmate Soft-Sided Cooler has somehow become one of her most-used products all summer. This week, she breaks down why the backpack design is the kind of simple, smart product innovation she loves and why the white cooler might be a lot easier to keep clean than you’d think.
Hello Omni Talk Fans! One of the experiences I value the most every year is having Omni Talk singled out as… Continue Reading
At Groceryshop 2026, industry experts discussed pressing retail questions, including the future of agentic commerce and the risks of disintermediation. They analyzed shopper demands for less friction and faster decisions, highlighting important AI use cases and technologies that could reshape grocery shopping, along with insights on pricing, marketplaces, and private labels.
Omni Talk® is the retail blog for retailers, written by retailers. Chris Walton founded Omni Talk® in 2017 and have quickly turned it into one of the fastest growing blogs in retail. Know More →
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