Before You Deploy AI in Retail, Let AI Tell You Where to Start | Spotlight Series
Tomáš Čupr of Duvo explains how AI can map your retail operations, surface hidden inefficiencies, and show you exactly where to deploy automation first.
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Instacart Unveils Enhanced Capabilities for Retailers to Customize E-Commerce
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Agentic AI, Process Mapping, and the Real Retail Takeaways Leaders Need Now
duvo.ai CEO Tomáš Čupr joins Chris Walton to explore how agentic AI can map and optimize retail operations, uncover hidden inefficiencies, and guide smarter automation decisions, plus why starting with process, not data, is key to scaling AI across merchandising, supply chain, and beyond.
Grocery Dealz Is Going National — And Retailers Should Be Paying Close Attention | Spotlight Series
Grocery Dealz, a real-time grocery price comparison app, is impacting how Americans shop by allowing users to compare prices across stores and streamline their shopping experience. With partnerships like Instacart, the app aims to facilitate price transparency and improve consumer behavior, while also establishing avenues for revenue through affiliate marketing and retail media.
The First Real-Time Grocery Price Comparison App? Inside Grocery Dealz’ National Expansion
Anne Mezzenga and Chris Walton interview Grocery Dealz co-CEOs Matt Goynes and Micheal Waldroup about their real-time grocery price comparison app, national expansion, retail media strategy, and Instacart integration across 40 states.
Why Your Retail AI Strategy Is Probably Wrong (And How to Fix It)
Experion Technologies’ Mahesh Vijayaraghavan and Siraj Alimohamed join Chris Walton to unpack AI engineering in retail, including platform strategy, LLM decisions, agentic AI, personalization, and digital product development, plus how retailers can scale AI initiatives that drive trust, efficiency, and growth.
Why Your Retail AI Strategy Is Probably Wrong (And How to Fix It) | Spotlight Series
Most retailers are stuck in pilot purgatory, burning budget on AI dashboards while missing the 6 a.m. inventory decisions that actually move the needle. Experion Technologies’ AI leaders reveal a platform-first strategy that escapes automation chaos and turns internal efficiency gains into customer experience advantages.
Handheld vs. Overhead RFID Debate: The Final Countdown For More Exact Inventory Counts | Spotlight Series
Which RFID solution is right for your retail stores: handheld scanners or overhead readers? GreyOrange’s Madalynn Lauria and Pareiya Gupta debate the pros, cons, and ROI of each approach in this must-watch retail technology showdown that reveals why the future might be hybrid.
How Wiliot’s Ambient IoT Technology Is Improving The Accuracy Of Walmart’s Supply Chain at Unprecedented Scale | Spotlight Series
Walmart is deploying Wiliot’s Bluetooth-enabled IoT technology across all 4,600 U.S. stores to track pallets in real-time and prevent millions of pounds of food waste. Discover how wireless energy-harvesting tags are solving retail’s biggest inventory challenges without requiring associates to change a single workflow.
The Future of Shopping: Inside Amazon’s Social Commerce Strategy With Julie Haleluk & Wayne Purboo | Spotlight Series
Social commerce isn’t dead but it is evolving with AI agents, generative content, and smarter attribution models that track emotional connections over months, not moments. Amazon’s video commerce leaders reveal why brands must prepare now for a future where agents shop on behalf of humans, and how shoppable video is the bridge between discovery and purchase.
Inside Grocery Dealz’ Mission to Save Consumers Money | Spotlight Series
What if you could instantly compare your entire grocery list across every store in your area and know exactly how much you’d save by switching? Matt Goynes, co-founder of Grocery Dealz, reveals how they’re making grocery price transparency a reality with AI-powered comparison technology that’s already disrupting Texas and expanding nationwide.
The Real State Of AI In Warehouse Operations | Spotlight Series
Think all warehouse AI is just hype? Dematic’s John Mabe reveals the three distinct categories of AI actually transforming warehouses today—and explains why the “lights out” future might arrive faster than you expect. Discover which AI tools deliver ROI now and which ones are still years away from scale.
Inside RetailClub: A Bold New Vision for AI and Retail | Spotlight Series
The team behind Shoptalk is back—and this time, they’re helping retail go AI. In this exclusive interview, Krystina Gustafson shares how RetailClub is transforming the event model with a retreat-style format focused on real conversations, hands-on learning, and building an AI-native retail community.
JOOR CEO on Fashion’s Supply Chain Shift, Tariffs, and Retail Tech Trends | Spotlight Series
JOOR CEO Kristen Savilia reveals how AI, real-time data, and strategic partnerships are unlocking massive opportunities in wholesale fashion. From shrinking shipping windows to a surge in indie retailers, this conversation is a must-watch for anyone navigating fashion’s evolving B2B landscape.
Why Post-Purchase Communication Could Become Retail’s Next Big Differentiator | Spotlight Series
What happens after the “buy” button is clicked may matter more than ever. Narvar’s Catherine Dummitt shares how AI, communication, and delivery confidence are reshaping retail loyalty and driving profitability.
The Past, Present & Future Of E Ink And ESLs With Bryan Chan | Spotlight Series
E Ink’s Bryan Chan joins Omni Talk to explain the evolution and adoption of electronic shelf labels and their transformative role in modern retail. From Europe’s early sustainability focus to Walmart’s recent large-scale rollout, Bryan shares how ESLs are reshaping pricing, operations, and even retail media strategies.
Omni Talk® is the retail blog for retailers, written by retailers. Chris Walton founded Omni Talk® in 2017 and have quickly turned it into one of the fastest growing blogs in retail.