Despite the uncertainties it has unearthed, Chris Walton believes that the coronavirus pandemic has also uncovered new opportunities for the retail industry. Walton believes that both mall developers and their retail tenants can benefit from digitizing the mall experience, and creating a holistic strategy that includes curation, assisted selling, curbside pickup and more. During this conversation, Chris and senior content strategist Alicia Esposito brainstorm what the mall of the future will look like and what new possibilities lie ahead.
Source: Will The Mall Of The Future Be Digital? – Retail TouchPoints
Omni Talk® is the retail blog for retailers, written by retailers. Chris Walton founded Omni Talk® in 2017 and have quickly turned it into one of the fastest growing blogs in retail.