Retail TouchPoints | Will The Mall Of The Future Be Digital?

Despite the uncertainties it has unearthed, Chris Walton believes that the coronavirus pandemic has also uncovered new opportunities for the retail industry. Walton believes that both mall developers and their retail tenants can benefit from digitizing the mall experience, and creating a holistic strategy that includes curation, assisted selling, curbside pickup and more. During this conversation, Chris and senior content strategist Alicia Esposito brainstorm what the mall of the future will look like and what new possibilities lie ahead.

Source: Will The Mall Of The Future Be Digital? – Retail TouchPoints

Chris Walton is an accomplished Senior Executive with nearly 20 years of success within the retail and retail technology industries. He is well-versed in merchandising, store operations, inventory management, product design, forecasting, e-commerce, pricing and promotions, and tech product development.

Chris was most recently a Vice President with Target, where he led the retailer’s Store of the Future project and also ran the Target’s home furnishing division for e-commerce. He previously worked for GAP, Inc., as a Distribution Analyst and Manager.

Chris holds a BA in Economics and History from Stanford University, and a MBA from Harvard Business School.

He likes to dress as Darth Vader for Halloween, and his wife also frequently asks him to ask Alexa, "to turn off the music."

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