Hello Omni Talk Fans! Our latest 5 Insightful Minutes interview with Kevin Billings of Sifter, which is a good reminder to us all that tech isn’t the only thing changing the retail landscape. There is a heck of a lot happening at the product level too, particularly within grocery.
In today’s Retail Daily Minute:
- Stripe’s John Collison says agentic commerce “went vertical” in September.
- Online grocery sales grow 20.7% in Q3, with delivery taking share from pickup and nearly 64% of U.S. households now shopping online.
- OpenAI launches virtual try-on in ChatGPT, catching up to Google as it builds out a full shopping experience.
Plus, a quote inspired by our first headline today.
👇 Listen now
Today’s Top Headlines
1. Stripe Says Agentic Commerce Surges as AI Shopping Gains Pace
Stripe President John Collison says AI-driven shopping activity surged in September, signaling growing momentum for agentic commerce. Speaking with Meta executives, he highlighted AI assistants that can research and buy products for users. He shared no figures, while payment liability and chargebacks remain challenges. (Read More)
2.Online Grocery Shopping Hits Nearly Two-Thirds of U.S. Homes
Nearly 64% of U.S. households bought groceries online in September, according to Brick Meets Click. Online grocery sales rose 20.7% year over year in Q3 2026, reaching a record 20.9% share of grocery spending. Delivery drove most of the growth, while order frequency increased nearly 14% and in-store sales also declined. (Read More)
3. ChatGPT Introduces Virtual Try-On Feature for Online Shoppers
OpenAI has launched a virtual try-on feature in ChatGPT, allowing shoppers to upload or take selfies and see AI-generated images of themselves wearing clothing and accessories. Users can save products to Favorites or organize them in Library folders. The feature is available on ChatGPT’s website and mobile applications. (Read More)
4. Wegmans Opens First Charlotte Store With Focus on Lower Prices
Wegmans opened its first Charlotte, North Carolina, store, emphasizing low prices in a competitive grocery market. The retailer claims 250 popular items cost 20% more at Harris Teeter and 8% more at Food Lion. Its 110,000-square-foot store combines everyday value with prepared foods and an extensive shopping selection. (Read More)
5. UPS’ Happy Returns Adds Box-Free Returns to TikTok Shop Users
UPS’ Happy Returns has integrated with TikTok Shop, allowing shoppers to make box-free, label-free returns at 10,000 U.S. drop-off locations. Retailers including Pacsun, Everlane and Windsor are using the service, which aims to simplify returns, improve convenience and reduce processing costs ahead of the holiday season. (Read More)
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Be careful out there,
— Chris and the entire Omni Talk team
Omni Talk® is the retail blog for retailers, written by retailers. Chris Walton founded Omni Talk® in 2017 and have quickly turned it into one of the fastest growing blogs in retail.