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I recently published a new post on Forbes titled, “‘Contactless’ Is Retail’s New Must-Have Safe Word, But Executing It Is Easier Said Than Done”
A quick excerpt —
Every retailer is going contactless, but what the different interpretations of this word can mean for the safety of both employees and customers is not something to take lightly.
Read the entire article via Forbes here —
https://www.forbes.com/sites/christopherwalton/2020/05/15/contactless-is-retails-new-must-have-safe-word-but-knowing-how-best-to-use-it-is-easier-said-than-done/
Be careful out there.
– Chris and the Omni Talk team
Omni Talk is the retail blog for retailers, written by retailers. Chris Walton and Anne Mezzenga founded Omni Talk in 2017 and have quickly turned it into one of the fastest growing blogs in retail. 