A new podcast from NRF is live — “Women’s Retail Collective: Gap Inc. Sr. Director Customer Experience & Innovation Heidi Isern”
In this episode of the Women’s Retail Collective Podcast, from NRF sponsored by LISNR, we meet Heidi Isern Sr. Director Customer Experience & Innovation for Gap, Inc. Heidi’s career has been quite a unique one. She’s traveled around the world interviewing women about their careers and led teams in design thinking for several retailers while at IDEO. You’ll also want to hear how she landed her current gig, creating a position for herself to lead the charge to perfect the customer experience for all Gap Inc. Brands.
You can listen to her full story, live from the LISNR podcast booth at NRF 2020 here – iTunes | Spotify | Google | SoundCloud
Be careful out there.
– Chris and the Omni Talk team
Omni Talk is the retail blog for retailers, written by retailers. Chris Walton and Anne Mezzenga founded Omni Talk in 2017 and have quickly turned it into one of the fastest growing blogs in retail. 