It’s a packed week on GrocerTalk, and Ben Miller is bringing in not one, but TWO industry experts to tackle some of the biggest questions facing grocery retailers right now.
Sponsored by Instacart Enterprise, Portager, Vusion, and Sifter Solutions, this week’s episode covers everything from cyberattacks on European supermarkets to the future of AI shopping assistants, retail media, and Albertsons’ sweeping business review.
First, Christian Beckner, Founder & Principal of Commerce Risk Advisory and former NRF cybersecurity executive, joins Ben to discuss the latest attacks on grocery retailers and how they can better protect themselves.
Then, EMARKETER VP of Content Suzy Davidkhanian tackles a BIG question: If AI assistants start doing the shopping, what happens to retail media?
This week, they discuss:
- 02:21 | Cybersecurity in grocery: The attacks on French supermarkets, security vulnerabilities, and growing third-party risks.
- 10:24 | Protecting connected stores: Practical steps retailers can take NOW, plus the limitations of cyber insurance.
- 17:49 | AI assistants and retail media: What happens to sponsored search when AI starts shopping for us?
- 30:55 | Hy-Vee’s five-minute shopping ambition: Using AI to cut online grocery shopping from 40 minutes to five without losing product discovery. (Source)
- 36:40 | Albertsons’ big reset: Ben’s take on the company’s comprehensive business review, withdrawn guidance, and the need for stronger pricing action.
A few things to note from this episode:
- UK & European CPG listeners: Ben is hosting an invite-only dinner in London on November 3 with Nectar360 Managing Director Amir Rasekh. Interested? Reach out to Ben directly!
P.S. Check out all our other podcasts from the past week here!
Music by hooksounds.com.
Omni Talk® is the retail blog for retailers, written by retailers. Chris Walton founded Omni Talk® in 2017 and have quickly turned it into one of the fastest growing blogs in retail.