A new podcast is live — “Spotlight Series: The New Age of Returns with Happy Returns CEO and Co-Founder, David Sobie”
What started as a HauteLook experiment with Nordstrom Rack, turned into a completely new business idea for some of the biggest D2C brands to handle returns. Customers of online brands like Rothy’s and Evereve now leverage 700 Happy Returns return bars throughout the country to give customers their money back on the spot and make the entire return process more accessible and hassle free. By bringing joy to returns, David and Happy Returns plan to unlock even more value for e-commerce.
Be careful out there.
– Chris and the Omni Talk team
Chris Walton is an accomplished Senior Executive with nearly 20 years of success within the retail and retail technology industries. He is well-versed in merchandising, store operations, inventory management, product design, forecasting, e-commerce, pricing and promotions, and tech product development.
Chris was most recently a Vice President with Target, where he led the retailer’s Store of the Future project and also ran the Target’s home furnishing division for e-commerce. He previously worked for GAP, Inc., as a Distribution Analyst and Manager.
Chris holds a BA in Economics and History from Stanford University, and a MBA from Harvard Business School.
He likes to dress as Darth Vader for Halloween, and his wife also frequently asks him to ask Alexa, "to turn off the music."