In this Retail Technology Spotlight Series episode, Julie Haleluk, Global Head of Growth at Amazon Shopping Video, and Wayne Purboo, VP of Amazon Advertising and Amazon Shoppable Video, join Omni Talk to reveal the future of social commerce and how AI is transforming the way we shop.
From the evolution of shoppable video to agentic commerce, Julie and Wayne break down why social commerce isn’t going away, how to measure video content beyond the live moment, and why brands need to clean up their data NOW before AI agents start shopping for customers.
If you’ve ever wondered what’s next in retail video and social commerce, this episode is for you.
🔑 Topics covered:
- How AI is reshaping the customer journey without replacing human connection
- The difference between social commerce and emerging agentic commerce
- Why video content lowers return rates and drives purchase confidence
- How to measure attribution across the evolving customer touchpoint journey
- What brands must do to prepare for AI agents shopping on behalf of customers
- Why Shop the Show on Prime Video is changing second-screen shopping
🎧 Don’t forget to like, comment, and subscribe for more retail tech insights!
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Be careful out there,
– Chris, Anne, and the Omni Talk team
P.S. See our past 8 years of wonderful Spotlight Series podcast guests, featuring roughly 200 movers and shakers in retail, by clicking here
#socialcommerce #amazonlive #shoppablevideo #retailai #ecommerce #omnitalk #retailtech #agenticcommerce #videcommerce #retailinnovation #amazonadvertising #retailpodcast
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Omni Talk® is the retail blog for retailers, written by retailers. Chris Walton founded Omni Talk® in 2017 and have quickly turned it into one of the fastest growing blogs in retail.