Forbes | Sam’s Club’s New Concierge Shopping Service For Seniors Sets A High Bar For Retail Innovation

I recently published a new post on Forbes titled, “Sam’s Club’s New Concierge Shopping Service For Seniors Sets A High Bar For Retail Innovation”

A quick excerpt —
On March 27, Sam’s Club rolled out a new concierge service to all 600 of its stores, whereby seniors and at risk club members can shop at Sam’s Club without ever having to leave their cars. The whole concept took Sam’s Club just six days to design and rollout across its entire chain.

You can read the entire article via Forbes here
https://www.forbes.com/sites/christopherwalton/2020/04/30/sams-clubs-new-concierge-shopping-service-for-seniors-sets-a-high-bar-for-retail-innovation/

Be careful out there.

– Chris and the Omni Talk team

Chris Walton is an accomplished Senior Executive with nearly 20 years of success within the retail and retail technology industries. He is well-versed in merchandising, store operations, inventory management, product design, forecasting, e-commerce, pricing and promotions, and tech product development.

Chris was most recently a Vice President with Target, where he led the retailer’s Store of the Future project and also ran the Target’s home furnishing division for e-commerce. He previously worked for GAP, Inc., as a Distribution Analyst and Manager.

Chris holds a BA in Economics and History from Stanford University, and a MBA from Harvard Business School.

He likes to dress as Darth Vader for Halloween, and his wife also frequently asks him to ask Alexa, "to turn off the music."

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