Sam's Club store front courtesy of Associated Press
I recently published a new post on Forbes titled, “Sam’s Club’s New Concierge Shopping Service For Seniors Sets A High Bar For Retail Innovation”
A quick excerpt —
On March 27, Sam’s Club rolled out a new concierge service to all 600 of its stores, whereby seniors and at risk club members can shop at Sam’s Club without ever having to leave their cars. The whole concept took Sam’s Club just six days to design and rollout across its entire chain.
You can read the entire article via Forbes here —
https://www.forbes.com/sites/christopherwalton/2020/04/30/sams-clubs-new-concierge-shopping-service-for-seniors-sets-a-high-bar-for-retail-innovation/
Be careful out there.
– Chris and the Omni Talk team
Omni Talk is the retail blog for retailers, written by retailers. Chris Walton and Anne Mezzenga founded Omni Talk in 2017 and have quickly turned it into one of the fastest growing blogs in retail. 