Combating Retail Shrinkage: Insights On External & Internal Theft Prevention With A&M’s John Clear | 5IM
A&M’s John Clear discusses the growing issue of retail shrinkage, which includes external theft, internal theft, and operational inefficiencies, collectively costing retailers over $140 billion annually. It emphasizes the importance of addressing internal theft and improving operational processes, which together account for over 60% of unknown shrink, rather than solely focusing on external theft prevention.

















Omni Talk® is the retail blog for retailers, written by retailers. Chris Walton and Anne Mezzenga founded Omni Talk® in 2017 and have quickly turned it into one of the fastest growing blogs in retail.