How is AI transforming retail technology? In this episode, Chris Walton and Anne Mezzenga talk with Jessica Grisolia from Scandit about the latest innovations in smart data capture, shelf intelligence, and workforce efficiency. Find out how AI is not replacing store associates but enhancing their productivity, and why next-best-action intelligence is coming soon to inventory management.
⏳ Key Moments:
0:08 – Intro to Omni Talk’s Ask An Expert Series
1:21 – The importance of human-centric retail AI
5:41 – The $1.7 trillion inventory problem retailers face
9:25 – How AI optimizes store associates’ workflows
18:52 – Staples Canada’s 45% cost reduction with smart data capture
27:44 – Retail AI trends for 2026: Agentic AI and coordinated computer vision
📍 Join the conversation and stay ahead of retail tech trends!
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Be careful out there,
– Chris, Anne, and the Omni Talk team
#RetailTechnology #AIinRetail #SmartDataCapture #InventoryManagement #RetailTrends #Omnichannel #AIforRetail #RetailAutomation #StoreOptimization #Scandit #NextBestAction #RetailAI
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Omni Talk® is the retail blog for retailers, written by retailers. Chris Walton founded Omni Talk® in 2017 and have quickly turned it into one of the fastest growing blogs in retail.