In this special OmniStars edition of the Omni Talk Retail Spotlight Series, brought to you in partnership with Quorso, Chris Walton and Anne Mezzenga sit down with Best Buy’s EVP and Chief Customer Officer Allison Peterson to discuss what her role entails and how she aims to keep Best Buy on the cutting edge of omnichannel retailing.
Together they discuss:
- The premise behind the role of Chief Customer Officer
- Digital vs. physical store innovation
- The role of field and store leaders in helping Best Buy to transform
You can listen to Chris and Anne’s conversation with Allison by clicking above or on the platform of your choice below:
Apple Podcasts | Spotify | SoundCloud | Amazon Music
Be careful out there,
– Chris, Anne, and the Omni Talk team
Music by hooksounds.com
Omni Talk is the retail blog for retailers, written by retailers. Chris Walton and Anne Mezzenga founded Omni Talk in 2017 and have quickly turned it into one of the fastest growing blogs in retail. 