AI is helping retailers improve business agility in these unprecedented times.
Using store analytics, retailers can understand consumer behavior and optimize processes for better shopping experiences and faster, contactless checkout in stores with improved ROI.
But knowing where to start is always the big question. So we have brought together a senior retail asset protection executive and a system’s developer to talk about one use case, the deployment of AI in grocery self-checkout, that is already paying big dividends at one of the world’s most innovative grocery retailers.
In our latest AI Spotlight podcast, Kroger’s Director of Assets Protection, Tom Arigi, and Everseen’s VP of Strategy and Growth Initiatives, Alex Siskos, sit down with Chris Walton and Anne Mezzenga live from the NRF Innovation Lab to discuss all that it took to rollout an improved AI-based self-checkout experience to roughly 1,700 Kroger stores at an astonishing pace.
And, that last sentence alone should give you an idea of the level of success Kroger is already seeing with the initiative!
You can listen to our interview with Tom and Alex in full by clicking on the platform of your choice below:
Be careful out there,
Chris, Anne, and the Omni Talk team