What This Year’s Super Bowl Tells Us About The Future Of Commerce
Hello Walton’s Weekly Wramblings Fans! One of the biggest reasons I enjoy watching the Super Bowl every year (aside from… Continue Reading
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Hello Walton’s Weekly Wramblings Fans! One of the biggest reasons I enjoy watching the Super Bowl every year (aside from… Continue Reading

Everyone is chasing AI transformation, but where should your AI dollars really go?

GLP-1 reshaping center store. In-store media becoming the third leg. Agentic commerce hitting a reality wall. Private brand opportunity widening but execution lagging. Shelf intelligence moving from edge to table stakes. Five major themes. More interviews than I can count. These were my lessons learned from FMI Midwinter 2026.

Tariffs reshaping supply chains. AI’s hallucination problem exposed. Just-in-time dead, just-in-case reborn. Warehouse clubs dominating omnichannel. Four major themes. Twenty executive interviews. These were just some of my lessons learned from NRF 2026.

A CEO fired in 100 days. A retail icon’s stock down 49%. Membership clubs crushing every metric. Nine predictions. One year of chaos. How well did I call 2025’s retail winners and losers?

The increase in e-grocery sales, especially among affluent households, indicates a significant shift in retail behavior. Households earning $100K or more are driving this trend due to convenience, time savings, and price transparency. As e-grocery becomes the preferred choice, traditional grocers may face challenges adapting to evolving consumer demands.

One giant integration announcement. A technology both revolutionary and catastrophically overhyped. An entire industry rushing toward a cliff like lemmings. Are we watching retailers accidentally create the monster that will devour them all? Chris Walton’s 2025 superlatives definitely don’t disappoint.

805% AI traffic growth. Sounds impressive. Until you stop and think about. Are retailers about to hand Big Tech the keys to their kingdom all over again?

A $13.7 billion acquisition. Years of stagnant growth. Robots now fetching Pepsi while shopping organic produce. Are we watching Amazon destroy a once proud brand?

Hello Omni Talk Fans! As many of you likely know, last week Starbucks announced that its coffee delivery business is a… Continue Reading

Two retailers. Same-day layoffs. One very strange CEO succession plan. Are we watching Target prepare for an Amazon buyout?

How Walmart’s ChatGPT Partnership Weaponizes Its 4,600 Stores to Challenge Amazon’s E-Commerce Dominance in the AI Era

The 2025 retail landscape reveals that success depends not on channel dominance or store size, but on the speed of adaptation across convenience, value, and brand touchpoints, with Walmart outpacing Amazon by leveraging its grocery foundation while innovating in logistics and technology. Traditional competitive advantages are eroding as warehouse clubs use technology like cashierless checkout to flip the convenience-value equation, and creative merchandising remains essential for driving foot traffic in an increasingly complex omnichannel world.Retry

When Ocado CEO Tim Steiner predicted that online grocery would become more profitable than physical stores within 10 years, only 2 people out of 500 believed him. But after running the numbers on rising labor costs and e-commerce automation gains, the math reveals he might actually be right, prompting the question: Is the grocery industry prepared?

Every year around this time smart carts start hitting the news. You can almost wind your watch to it. At… Continue Reading

Omni Talk® is the retail blog for retailers, written by retailers. Chris Walton and Anne Mezzenga founded Omni Talk® in 2017 and have quickly turned it into one of the fastest growing blogs in retail. Know More →
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