Serious and Sometimes Comic Musings on the Future of Retail
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One giant integration announcement. A technology both revolutionary and catastrophically overhyped. An entire industry rushing toward a cliff like lemmings. Are we watching retailers accidentally create the monster that will devour them all? Chris Walton’s 2025 superlatives definitely don’t disappoint.
805% AI traffic growth. Sounds impressive. Until you stop and think about. Are retailers about to hand Big Tech the keys to their kingdom all over again?
A $13.7 billion acquisition. Years of stagnant growth. Robots now fetching Pepsi while shopping organic produce. Are we watching Amazon destroy a once proud brand?
Hello Omni Talk Fans! As many of you likely know, last week Starbucks announced that its coffee delivery business is a… Continue Reading
Two retailers. Same-day layoffs. One very strange CEO succession plan. Are we watching Target prepare for an Amazon buyout?
How Walmart’s ChatGPT Partnership Weaponizes Its 4,600 Stores to Challenge Amazon’s E-Commerce Dominance in the AI Era
The 2025 retail landscape reveals that success depends not on channel dominance or store size, but on the speed of adaptation across convenience, value, and brand touchpoints, with Walmart outpacing Amazon by leveraging its grocery foundation while innovating in logistics and technology. Traditional competitive advantages are eroding as warehouse clubs use technology like cashierless checkout to flip the convenience-value equation, and creative merchandising remains essential for driving foot traffic in an increasingly complex omnichannel world.Retry
When Ocado CEO Tim Steiner predicted that online grocery would become more profitable than physical stores within 10 years, only 2 people out of 500 believed him. But after running the numbers on rising labor costs and e-commerce automation gains, the math reveals he might actually be right, prompting the question: Is the grocery industry prepared?
Every year around this time smart carts start hitting the news. You can almost wind your watch to it. At… Continue Reading
After a few weeks of lauding the likes of Walmart and Best Buy, this week I am turning my attention… Continue Reading
Target has been in the news more than enough of late. So much so, that there is another Minnesota-based retailer… Continue Reading
“You Win. We Win.” Those were the words of Walmart U.S. CEO John Furner at this week’s Walmart Marketplace Seller… Continue Reading
Chris Walton delivers a scathing assessment of Brian Cornell’s tenure as CEO and warns that his handpicked successor Michael Fiddelke faces an uphill battle to turn around what he calls a “dumpster fire” situation at the retail giant.
Just when you thought 2025 couldn’t get any more interesting, Bed Bath & Beyond is officially rising from the retail… Continue Reading
Hello everyone, and happy Saturday! Based on the positive feedback I received all week long for my inaugural Walton’s Weekly… Continue Reading
Omni Talk® is the retail blog for retailers, written by retailers. Chris Walton and Anne Mezzenga founded Omni Talk® in 2017 and have quickly turned it into one of the fastest growing blogs in retail. Know More →
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