00:00:11 Anne
The Omni Talk Fast Five is brought to you by the A&M Consumer and Retail Group. The A&M Consumer and Retail Group is a management consulting firm that tackles the most complex challenges and advances its clients, people and communities for their maximum potential. CRG brings the experience, tools and operator like pragmatism to help retailers and consumer products companies be on the right side of disruption and Mirakl, the catalyst of commerce. Over 450 retailers are now opening new revenue streams with marketplaces, Dropship and retail Media and succeeding with Mirakl, you can unlock more products, more partners and more profits without the heavy lifting. What’s holding you back? Visit mirakl.com to learn more. That’s Mirakl.com and Symbe. Symbe powers the most retail banners in the world with today’s only multimodal platform for in store intelligence. See how Albertsons, BJ Spartan, Nash and Wakefern win with aiandautomation@symbirobotics.com and Imfios Imfios. They unite warehousing, transportation, and order management into a seamless, adaptable network. Infios helps you stay ahead from promise to delivery and every step in between. To learn more, visit infios.com and Clear Demand. Pricing shouldn’t be guesswork. Clear demands. AI power, pricing data, and optimization solutions help retailers stay competitive while protecting margins. Smarter pricing, stronger profits. Clear Demand makes it happen. Learnmore@cleardemand.com/omni dot Finally, Ocampo Capital Ocampo Capital is a venture capital firm founded by retail executives with the aim of helping early stage consumer businesses succeed through investment and operational support.learnmore@ocampocapital.com. Hello, you are listening to Omnitalk Retail Fast 5 ranked in the top 10% of all podcasts globally and currently the only retail podcast ranked in the Top 100 business podcast on Apple Podcast. The Retail Fast 5 is the podcast that we hope makes you feel a little smarter, but most importantly, a little happier each week too. And the Fast 5 is just one of the many great podcasts you can find from the Omnitalk Retail Podcast network alongside our Retail Daily Minute, which brings you a curated selection of the most important retail headlines. Good morning and our Retail Technology Spotlight series, which goes deep each week on the latest retail technology trends. It’s June 11th, 2025. I’m one of your hosts Anne Mezzenga and.
00:02:39 Chris
I’m Chris Walton.
00:02:40 Anne
And we’re here once again to discuss the top headlines from the past week making waves in the world of Omni channel retailing. We are here, Chris, in Amsterdam.
00:02:48 Chris
In Amsterdam.
00:02:49 Anne
Live from the Consumer Goods forum. First timers here.
00:02:52 Chris
First timers, Yes, first timers, but.
00:02:54 Anne
Quite a show.
00:02:54 Chris
Quite a show here courtesy of the Fusion group. They are our proud partners for this event. They put us up in the in the typical Fusion booth group that we do and get with them every show that we do. And it’s all they always, they always do a bang up job. They they make it. They give us the Cadillac experience and don’t they?
00:03:11 Anne
They give us the Cadillac experience so that we can give you the Cadillac experience at home who are watching and following along. We’ve got some really great interviews lined up for you over the course of the next few days. So please stay tuned to LinkedIn or you can follow us also on YouTube. Yep, great place to get that content. And of course, we’ll be posting all the podcasts as well, but a little bit later on, those don’t come out quite.
00:03:36 Chris
As yeah, not not as real time as the video feed and but yes, but usually within 24 hours we get the videos and we’ve got some really great, really great executives from the world of retail and CPG, most significantly of which is Franz Mueller, the CEO of Ajo de Lez, who’s going to be joining us hopefully on Friday. So stick around and keep an eye out for that. But Anne, yes, we’re in Amsterdam. Yes, we can see Dutch, Anne. It’s freaking Z Dutch.
00:04:00 Anne
Is that?
00:04:00 Chris
No, that’s wrong. That’s German. But anyway.
00:04:02 Anne
But anyway, I was like, wait a second, I don’t I don’t know if that is the right one. And no is the answer to all of those questions. But but before we get into retail headlines, I have to ask. This is one of our favourite questions.
00:04:15 Chris
This is always my favourite part of the show when I have no idea what Anne’s going to ask me for.
00:04:18 Anne
The day to ask each other is what’s the best thing you. We took a little a true holiday over the weekend.
00:04:24 Chris
We did a holiday, as they say in Europe.
00:04:26 Anne
Yes, a summer holiday. You were in Paris. Yes, I was in Spain. Most importantly, what’s the best thing that you’ve eaten over the course of the last weekend on your holiday?
00:04:38 Chris
The best thing I ate Ann. So we’re in Paris, me and the misses and we went to the blue. Actually, it’s called the Oyster Club. I just keep calling it the Blue Oyster Club. Like Blue Oyster Club. I went down to the Blue Oyster Club. But anyway, it was.
00:04:52 Anne
I thought you were going to go Blue Öyster Cult.
00:04:54 Chris
No, no, no, I wasn’t. No, I went Blue Oyster Club, you know, and shout out to to the Secret.
00:05:00 Anne
Name I.
00:05:01 Chris
Chapel Rd. Yes, Chapel Rd I couldn’t think of, but anyway, I had some fresh shrimp and it was amazing, so good. And we also had some some oysters and and some some fresh salmon, which was seasoned just to perfection. But what is your bite? Because I have a feeling you’re asking this question for a reason.
00:05:18 Anne
No, I mean, I, I, I don’t know that the bite is what I would be the most like. I mean, Spanish food is great, the cheese, the wine, everything. But I have to say Costa Brava.
00:05:33 Chris
Yeah, you you, you liking the Costa, huh. You liking the Costa? It’s.
00:05:38 Anne
It’s one of the most spectacular places. So I’m still, I’m still in awe of the beauty that was everything around me. And the food was a nice so. So you weren’t?
00:05:48 Chris
So you ate in the beauty. That’s what you did. You ate in the beauty. You consumed the beauty of the environment you were in the.
00:05:54 Anne
Food Capital. So that’s why I had to ask.
00:05:56 Chris
You. I was, Yes. And my God, is there a lot of food to eat? There’s so many good pastries too. Yeah. So. All right, well, let’s get to this week’s headlines. In this week’s Fast 5, we’ve got news on Walmart’s new sparky AI assistant, Dollar General’s new home line with Kathy Ireland, Amazon using humanoid robots to deliver packages, Peloton launching a new resale platform. But we begin today with some more big news out of Walmart. Who knew, Anne? Who knew?
00:06:23 Anne
I love this so much I’m already giving it away. Chris headline #1 Walmart has introduced a new ad campaign featuring Walton Goggins of the White Lotus fame under the tagline Who Knew? According to a Walmart press release, the campaign is meant to highlight how Walmart has changed, quote, a lot. The campaign highlights how Walmart now has more than half a billion items online and in its App Express delivery to your door in as little as one hour, a Walmart Plus membership that gives you perks beyond groceries, and a digital experience that’s, well, better than most people realise. Because, quote, the biggest surprise isn’t what’s changed, Chris, it’s how many people don’t know it’s already there. I love.
00:07:05 Chris
When we have to quote the press releases, it’s so great.
00:07:08 Anne
Yes, Chris, what’s your assessment of Walmarts new? Who knew?
00:07:14 Chris
I mean, and in a nutshell, I think, honestly, I love it. I think it’s a brilliant move, particularly from the CMO William White mind, and more on him probably later, you know, if we have a time to get to it. But you know, first, I mean, first of all, I have to love anything by Walton Goggins. Like shout out to the name Walton. Like that’s so great.
00:07:32 Anne
That was such a perfect pick. Yeah, the casting for this was.
00:07:36 Chris
Walton Cloggins If you’ve seen the commercial, that’s so great. Walton Cloggins that’s such a great little play on words. But strategically, I also, I also love this because it says to Amazon shoppers, basically it says like, look, everything you can get from Amazon, yeah, you can now get from us and, and, and more so because once you cross like 1/2 billion item threshold, like it’s like, you know, having 600,000,700 million, who cares at that point, right? And, but by the same token, with Walmart Plus, you get so much more benefits in Amazon Prime. You get the gas discounts you get the I wrote I wrote down everything here. You get in store returns, you get express delivery, so you know when and it’s cheaper yeah it’s like 50 bucks cheaper. I I can’t remember exactly but it’s like 50 bucks cheaper so.
00:08:19 Anne
Like the annual subscription?
00:08:20 Chris
The annual subscription for One More Plus, so One More Plus beats Prime every day of the week and twice on Sundays, in my opinion. So yeah, I think this is a great campaign. Super smart, super brilliant. You love it too because you already kind of tilt showed your hand on this.
00:08:32 Anne
Side it was a really great you know, coming from my advertising background, I thought this was one of the great ways to just kind of play on the obvious theme, which is like just the Walton Goggins you’re talking about who knew you’re featuring the if you haven’t seen the advertisement. It’s so good like just featuring every single thing in that hole from clogs to accordions are things that you can buy on Walmart plus. So I think it just was, it did a really great job of showing people hitting the point home. But I think most importantly, in addition to what this is telling people about Walmart is that in addition to what they can get from Amazon, you also have to think about the grocery and food elements that is so significant here. So all these things in the entire universe of Walmart’s marketplace, but then also with a Walmart Plus membership, you also have access to groceries. And I think what’s most significant to the people that I’ve been, I’ve been evangelising in the Walmart Plus.
00:09:30 Chris
Membership. You’re like the biggest.
00:09:32 Anne
Probably. Oh my God, it’s been amazing. But I think the thing that’s most impressive for people is that should you decide you don’t ever want to step foot in a Walmart, or maybe for us, it’s not convenient for as convenient for you because you have to drive a little bit further right now. You can have the total Walmart experience, get all of those benefits and everything comes to you through the app, through the digital properties. You can return stuff through the app. Like everything that is in the Walmart system can come to you as a consumer. And I think that’s where you really are starting to see the significance of this new demographic coming to Walmart.
00:10:11 Chris
100% agree. I mean, I don’t think there’s nothing more I would add to that. I think those points are dead on. It’s a really smart play. You know, I mentioned William White before, former colleague of ours at Target, tonne of respect for him. You know, he potentially, you know, if I was, if I was Target, I’d be taking a hard look at him given his background and what he’s doing here to upscale Target, to upscale Walmart in terms of the perception that it has across the nation as well. So I’m sure the Walmart folks aren’t happy to hear me say that. But but, and if I was, if I was, if I was the Target board, I’d definitely be taking a hard look at him because he might actually be my a number one choice. All right, headline #2 and as Beverly D’Angelo once said to Clark Griswold, hey, Sparky. Because Walmart has a new AI assistant and it is called exactly that. Sparky 2. Walmart headlines lead off today, folks. According to Chain Storage, the discount giant is now offering a smiling Ask Sparky button in its mobile app, which customers can use across all product product categories to find items and synthesise reviews. Customers can also conduct natural language searches to determine information such as what sports teams are playing that night or the weather at the beach they’re heading to, and get a custom outfit recommendation. Wow, I didn’t know about that, That’s pretty cool. Sparky currently uses generative AI, but soon Warmer also says that it plans to leverage a Gentic AI, which goes a step beyond generative AI, as I’m sure all you Omni Talk fans are very familiar with at this point, because it analyses massive amounts of data in near real time and automatically he takes action based on the results to provide more functionality from Sparky. And are you buying or selling the hype around Sparky A?
00:11:53 Anne
100%.
00:11:53 Chris
Buying. You’re buying this too.
00:11:55 Anne
You won again.
00:11:55 Chris
Cook line and Sicker.
00:11:57 Anne
First, because now all Walmart products will be more easily discoverable through this app through the Ask Sparky application. And it also makes Walmart products more discoverable through other large language search models because their product are set up to be discovered. Second to the points that we made earlier, I think if you are going to truly compete with Amazon, you don’t have to name it after a dog also, but Amazon has Rufus. I think people are going to expect that Walmart should they convert from Amazon to Walmart, that they’re going to have a similar, similar service using something like Ask Sparky. But lastly, the thing I think that I’m most excited about is where this can go in the future. And Chris, you know that not only do I use Walmart Plus for all of my grocery delivery, all of my essentials, and pretty much everything under the sun.
00:12:49 Chris
I think anyone soliciting this podcast knows that at this point.
00:12:52 Anne
I also have used their travel benefits significantly. I booked a car in Spain last minute. I.
00:12:59 Chris
Booked a rental car in Spain. I booked a.
00:13:00 Anne
Rental car in Spain through Walmart Plus. I’ve done this several Times Now. But the thing that’s so interesting about this is that I think once you start to get the agentic element in here, people will be coming to ask Sparky. And I hope that in the future I’m able to go to ask Sparky and say, hey, I’m in Barcelona, I need a rental car tomorrow through the end of the weekend. Can you get this done for me? And that gives me a reason to go back to Walmart beyond just shopping, which I think is brilliant. But are you buying?
00:13:30 Chris
Yeah, yeah, yeah. No, I’m buying it too. The one thing I take umbrage in what you said, and it’s probably the smallest port I could possibly take umbrage with, is that you said Sparky’s named after a dog. Because if you’re from Tempe, Sparky’s actually the name of the Arizona State Sun Devil mascot. So shout out is yes. So shout out to my friends in Tempe back.
00:13:46 Anne
Home that like little devil guy. Yep.
00:13:48 Chris
Sparky the Sun.
00:13:49 Anne
Devil. I have no idea. Yes, we had a seal named Sparky at the zoo in Minnesota. So.
00:13:54 Chris
Feels about right I love seals at the Minnesota Zoo, but that’s another topic for another day no, but I agree with you Anne. I mean, I think, I think you actually have to look at these two stories in in connection with each other, because if they’re able to get more app downloads, get more conversions, the mobile app serves as a bedrock for them to take this in the arena of agentic AI, which is where things are going. And if you step back 30,000 foot view, you have to salute Walmart for just even putting themselves in that position to be in the agentic AI conversation with Google, with Amazon, because it brings in the whole, and I hate to say it because it can be overused, but it brings Walmart squarely into the Super app conversation of everything you need to do to coordinate your life. You talk your life, you talked about it.
00:14:38 Anne
Getting.
00:14:38 Chris
A rental car through the app, I wouldn’t think to do that on Amazon, but now you’re doing it on Walmart Plus. So Walmart is squarely in position to capitalise on that. And again, we’ve talked about it’s just a question of who’s going to end up being that interface and Walmart. I give as much chances, anybody in doing that, you know, provided they continue to show that they’ve got the tech chops to make it happen.
00:14:58 Anne
And they have. Who knew Chris? Who knew?
00:15:03 Chris
Hey, it’s working already man, It’s working.
00:15:05 Anne
Already. All right, let’s go on to headline number three. Dollar General is teaming up with Kathy Ireland for a new celebrity home line, according to Chain Storage. Again, the discount retailer is revamping its Quote Home Valley and Quote Home selection with collections from celebrities, name brands and designers including Supermodel Kathy Ireland, Betsyville, Beverly Hills Polo Club and Simply Bell by Simply Southern. Launching during summer of 2025 across more than $20,000 stores, the expanded Home Valley collections is designed to appeal to shoppers seeking quality items at affordable prices from recognisable national brands through a quote treasure hunt and quote experience. Chris, what do you think of Dollar General moving into private label HomeGoods?
00:15:51 Chris
Wow, I like this one too, Anne. I’m OK on the likes. So all those people that call me a hater on YouTube, you know, check us out more regularly, folks. Yeah, I’m, I’m, I’m, I’m hitting you trolls. Yeah. All right. But I like this for two reasons. 1, the margin on home is is good, yeah, like probably better than most things that Dollar General sells. So I like that. But secondly, I think strategically, as we’ve talked about on the show numerous times, things always move to the lowest price option. So Kathy Ireland, little background for me.
00:16:19 Anne
Kathy Ireland, Oh my God, where are we going with this Kathy?
00:16:22 Chris
Ireland was the IT girl for me. Oh yeah, like absolutely. And it was funny because when I was heading up homefortarget.com, I would get pitched her stuff every day of the week and I’d be like, no, no, as much as I wanted to meet her, I couldn’t be like, no, I just can’t because it just didn’t fit with us in the.
00:16:39 Anne
Brand, that’s very good of you. You could have been like, come in for the meeting.
00:16:42 Chris
For sure I could have, but I didn’t. I was like, I couldn’t take myself.
00:16:45 Anne
First illustrated swimsuit cover Model 1991 Very.
00:16:49 Chris
Rough. This is the whole reason I watched that movie. But anyway, I didn’t do it. And so like, and the reason was ’cause it didn’t fit my brand ethos. But I think at the time, and I don’t, I don’t remember exactly, but like Walmart, I think she was at Walmart or she was at one of Kmart, Kmart, one of those. And you know, so she has a position in the marketplace. And so naturally now she’s just, you know, moving, you know, down market a little bit, which again goes back to the idea of like, OK, over time, I think we’ve talked about this on the show in the past. I see Dollar General becoming a one stop shop for an even better, you know, at even lower prices than what Walmart or Target could potentially do, which is just basically Clayton’s, Clayton Christiansen’s theory of competitive dynamics. Ultimately, at the end of the day. So, so I like this move. I think it’s smart and I think you know the doubles in the details in terms of how you execute it and how you replenish it and how you buy the inventory correctly because there are some different dynamics there to running like the day-to-day, you know things you’d find in the Dollar General. But net, net, I think it’s smart.
00:17:45 Anne
Yeah, I, I don’t mean to burst your bubble. All the 90s men who were in love with Kathy Ireland and women and my brother included amongst those, he loved Kathy Ireland too. But but I don’t think it has anything to do with her. Betsyville, any of these Betsy Johnson. I don’t I don’t think those brands are still relevant. I think what this does, what does matter about this is that they are focusing on designing a high quality product or a does even just a high designed product. I don’t think it matters who the celebrity is that’s attached to it because I don’t think that those names have the cachet anymore that they used to back, you know, 1520 years ago even. But I think that what we’ve heard both from Dollar Tree and Dollar General this week is that they are, are attracting a higher income shopper. And I think that’s to your earlier point where this comes in like, yes, there is a demand for a high design quality product at a lower price point. And that’s why I think Dollar General and Dollar Tree here are going to really win with that higher consumer because they are investing in things like this that have smart margins behind them, like you said. So I I don’t know that it’s going to be that they’re going to be the ones that are going to be drying all the traffic.
00:19:00 Chris
Interesting, interesting. I, I, I don’t know, I kind of disagree with that a little bit because I think everyone wants to be aspirational. And there probably were people that were aspiring to some of these brands back in the day when they were at their height and they couldn’t afford them. And now if Dollar General plays a card, right, they can make them at an affordable price. And it’s always just square one, right? It’s starting out and then it’s going to evolve over time and they have to get someone to buy into this idea to begin with. So, so that’s why I think, you know, for the most part, if you’re going to take the strategy, it seems like a seems like a good way to go about it. OK, you want to keep moving, Let’s do it. All right. Amazon headline #4 Amazon is reportedly, Oh my God, training humanoid robots to deliver packages, folks, according to The Verge. Not to be confused with the criminally underrated brand band The Verge. The Verve.
00:19:47 Anne
The verb.
00:19:47 Chris
I still screwed that up and it’s my favourite line read of all time and I screwed it up. I screwed it up. I look forward to every week when we get a verge.
00:19:55 Anne
Headline and I screwed it.
00:19:56 Chris
Up all right, Sorry folks. Amazon is developing AI software that will enable robots to operate as package delivery workers that are ferried around in Rivian electric vans and will soon be ready to start real world testing at a new facility, citing an anonymous source. That was quote involved in the effort and quote, the information also says that Amazon has almost finished constructing an indoor quote humanoid park at one of the retail giant San Francisco offices that’s roughly the size of a coffee shop. The obstacle course reportedly contains 1 Rivian van for training purposes, with Amazon aiming to have humanoid robots quote hitch a ride in the back of Amazon’s electric Rivian vans and spring out to deliver packages and quote humanoid robots delivering packages. And is this yet another sign that the apocalypse is near?
00:20:50 Anne
No, not yet. Not yet, No, I think that I think there’s still so much experimentation to be done in the world of robots and robot delivery. I mean, I think you also look at this as you’re in a perfect environment. You’re in a San Francisco parking lot where the weather is pretty expected, we’ll say, or that they they can anticipate the conditions and robots work really well when they’re in in a controlled environment. But unfortunately, the real world, you know, apartments in the middle of urban cities like this, that’s not a controlled environment, especially, I mean, even with the stuff going on in the country right now, like you do see the way MO taxis we’re getting like you just, you don’t know, like the there’s no like default button of like we got to get the heck out of here, right. So anyway, I think that yes, robots, drones even like Walmart announced this week that they’re testing drones in five more cities. Like I still think we’re in heavy experimentation level of robotics and of drone delivery. I think we’re still several years out before we start actually seeing this kind of proliferate throughout the rest of the country, so.
00:21:57 Chris
So night, night, you think this is either like a PR sizzle or like a scary story designed or a headline designed to be kind of a scary, you know, I think click bait story.
00:22:05 Anne
Yeah, I mean, I think click bait, but I mean, I do think we’re getting you. You have to figure this out. You have to trial and error this as much as you can before you get to the point where we can do this. But I just think we’re going to see robotics being used for so many other things that are in controlled environments before we start seeing them let loose on the streets of the United States.
00:22:24 Chris
Well, and it’s not as a controlled environments too. I mean, that’s a part of it in terms of the testing, but it’s also robots are best at doing the same thing over and over again. So your point about drones is really too, because that is the same thing over and over again. And we’re only seeing that we’re not even seeing those quote, UN quote, get off the ground, for lack of a better way to put it. Yeah, yeah, I’m with you. I don’t I mean, I kind of I kind of pooed the the the arm, the arm wielding robot in the warehouse and said we’re probably 10 to 20 years out from seeing that thing fully deployed. So yeah, I’m with you on this one. The funny thing for me at it’s like I can’t even imagine the societal the impacts of this. If like I’m in, you know, a relative. I just keep thinking of like the the woman from like something about Mary, the old lady Magda, if she’s sitting in her apartment and she sees like a Terminator robot. Oh my God, coming down the hallway carrying a package.
00:23:09 Anne
Oh my God.
00:23:09 Chris
Imagine the freak out scale that this would create.
00:23:12 Anne
Sort of I thought that, but then I we were at the Barcelona airport and they have autonomous wheelchairs that are driving people to gates and there is tonnes of elderly people sitting in those. And I’m like, maybe they’re OK with it. I don’t know. It’s.
00:23:25 Chris
Different than like a bald robot, that’s true.
00:23:29 Anne
Oh, I I was even thinking like the dinosaur like dog looking ones, like they’d be like that.
00:23:34 Chris
‘D be better, I’d be better. I’d be like, OK, it’s not like coming.
00:23:37 Anne
Together. Oh my God, Yeah, I didn’t even think of the human. And actually.
00:23:41 Chris
Robot like the pictures are like humanoid.
00:23:43 Anne
Yes, that’s true. That’s true. That is not something that.
00:23:47 Chris
I don’t think we’re ready for that as a society. No, I just, I don’t. There’s a lot of generations that live in a society. But anyway, let’s just.
00:23:54 Anne
Roll it. All right, let’s go go on to headline #5 Chris Peloton is launching A resale market for used bikes and treadmills. According to CNBC, Peloton has launched its own secondary marketplace called Repowered to get a slice of the burgeoning resale market for connected fitness equipment. Beginning last Tuesday, people in select cities can now list their equipment and gear for sale and Repowered and set their own price with the help of a generative AI tool. Sellers will get 70% of the sale price and the rest will be shared between Peloton and and the platform provider. Archive. Repowered is launching first in beta in New York City, Boston and Washington, DC, with plans to go nationwide in the coming months, Peloton said. Chris, this is also the A&M put you on the spot question. A&M wants to know is skipping the heavy lifting worth the 30% selling fee, or will Peloton fanatics stick to using other places for selling their products, like Facebook Marketplace?
00:24:52 Chris
Interesting, interesting question. I think, yeah, I think it’s probably worth it. I think there’s a there’s a segment of the population where if they’re in this, they’re going to want the extra validity that doing it through the Peloton platform provides.
00:25:04 Anne
Like a certified pre owned situation. Yeah, that kind of.
00:25:06 Chris
Thing, you know, especially when you think about, you know, who the average demographic is of the current Peloton holder, Yep, or owner. The thing I would say about this though, as much as I think as much as you, as I think when reading the headline, I wanted to like this headline. Yeah, I think I’m a little cautious on this. My thing would be, I would go very slowly with this. It’s only in select cities right now, as you mentioned. And I think the dynamics of, you know, making this successful in places like Boston and New York City are very different than a nationwide rollout, which they’re already saying they’re going to do. So that worries me a lot, especially given Peloton’s operational track record, because the dynamics of delivering to those cities are very different than say, Yuba City, CA Shout out to my friends in Yuba City, which I do have. So that that’s the one caveat here, I’d say. I’d say good idea, but I would go slower at this than you’re you’re reporting to, especially when you’re dropping things like AI into this headline too. It makes me think you’re trying to gin up some some excitement.
00:26:05 Anne
About something, well, anyone anyone who’s used any resale platform realises that whether you’re reselling like, you know, video games or clothing, like everybody, they. It automatically uses generative AI to give you a suggested price for your.
00:26:19 Chris
Quote UN quote an algorithm.
00:26:21 Anne
Exactly. So yes, that’s for sure Sizzle, but I do think that there’s some opportunity here for Peloton.
00:26:29 Chris
More market.
00:26:29 Anne
Than I am I here’s the problem here’s the problem that I have and you called it out brilliantly. They should go slow and they need to figure out exactly how this is going to work. As someone who’s purchased a used after aftermarket Peloton, is that what you?
00:26:44 Chris
Call them.
00:26:45 Anne
That’s right, Yeah. I purchased one on Facebook Marketplace. I had to get it repaired and the IT was a total total disaster. Total disaster. Peloton essentially told me that I should just that I should pay $1400 for a repair, that I needed to have a $1400 repair kit. And I said, can I get a new bike for like $1500 brand new? And they said yes. And the guy, the help like, so with stuff like that, the help desk guy was like, Oh yeah, I guess we’ll figure out how to do this. And so I would just caution Peloton to make sure that you have all of these scenarios played out and figured out. But I do think in the long term, if they can do that, there’s definitely money to be made with extended warranty programmes with things like delivery services and keeping your bike drivers and repair people employed more and having more for them to do if they can get more of this community to get on board. But.
00:27:41 Chris
Yeah. But I think you’re right. I mean, as you’re saying that those are hard businesses on which to make money, the delivery of heavy, heavy goods and services and and that type of thing and.
00:27:49 Anne
Repair.
00:27:50 Chris
Hard to make money on that consistently and you got to figure that out. So great. Yeah, I don’t know. So we’re both kind of like maybe, maybe, maybe not on this.
00:27:58 Anne
One, I think Peloton track record isn’t giving me a lot of confidence that this is going to be able to be that it’s thought through enough that they’re not gonna move before they’re ready to just based on how we’ve seen that Company Act over the last several years. Wow. All right, Chris, let’s go to the lightning round. All right, question number one. In commemoration of the Tesco Club card’s 30th birthday, Tesco is launching A nightclub pop up for the 55% of Brits surveyed who feel nostalgic about the 90s and early aughts. OK, what club from the 90s would you most want reincarnated?
00:28:35 Chris
OK. OK, that’s easy.
00:28:36 Anne
Ann and the the whole like head bobbing SNL skit is optional. Yeah, the Chris Catan, Will Ferrell.
00:28:43 Chris
I can’t do that. For me, it’s easy. It’s light at the Bellagio. And because I had many nights at the Bellagio, many good nights at light in the Blazio. And that’s actually where I met misses Army talk was on the dance floor, you know, rolled up to her said, hey, how you doing? All right, next one last month. Uber sale will soon roll out new accounts for senior citizens with a larger typeface, fewer buttons and easier to follow instructions. Be honest. And when you heard this story, how much did you want this feature for yourself?
00:29:12 Anne
I mean, I don’t think I need all the features. However, I will say I do like the photo scavenger hunt that they give you from like some of the airports will like post pictures. I think it was in Paris last year where they like had the photos that guide you like look for this elevator, look for this street sign like that help lead you that way. I would definitely take that every single time. So if that comes with the senior citizen Uber, sign me up. Good to go. All right, Chris, Auntie Anne’s is rolling out a brand new layout to appeal to Gen Z coming to a mall near you. I have to know, is there any mall treat that you can think of that is better than an Auntie Anne’s principal?
00:29:54 Chris
Yeah, pretty much everything. I hate Auntie Anne’s pretzels. Yeah, I do. And this is hard because I actually have an Aunt Anne and and so shout out to her too. I’m doing lots of shout outs on this. No, I hate them. They don’t have the right butter to salt to texture ratio. No, I disagree. I go I go full on Bavarian with my pretzels. Anne, have you tried?
00:30:12 Anne
The Nuggets too, no, those might be better for you. They’re not like not definitely not better for you. They are not good for you. But.
00:30:21 Chris
I’m pretzel particular. Anne Pretzel particular.
00:30:24 Anne
Oh, they’re.
00:30:24 Chris
So no, I totally disagree with you. All right, Anne, we are in Amsterdam. What Dutch food are you most excited to try?
00:30:33 Anne
Cheese, always.
00:30:35 Chris
Cheese. OK.
00:30:36 Anne
I didn’t know that. I love their cheese. Do you love their cheese? The Gouda is unreal. Like, so good. So good. Yeah.
00:30:43 Chris
Wow. OK, what are you? I’ve been told to try the I think it’s the bitter ball or something like that. It’s like a ball. It’s like a it’s like a hush puppy, but of meat. I I think so I got to try that. OK, I probably didn’t say that right. Sorry Elvira and Rachel, but you know, I I’m trying my best. But yeah, that’s what I’m going to try, OK. And the fries. The fries are.
00:31:00 Anne
The French fries? Yes, of course.
00:31:02 Chris
Absolutely. All right. Happy birthday today to Peter Dinklage.
00:31:05 Anne
My God, who’s your Dinklage?
00:31:08 Chris
And you’re gonna like the next one, too, Anne Joshua Jackson.
00:31:11 Anne
God, yeah, Percy.
00:31:13 Chris
Mighty Ducks And to the woman I would have loved to be her Swamp Thing, Adrian Barbeau. And remember, if you can only read or listen to 1 Retail blog, you have no idea who that is, do you? No, if you could only hear. Listen to 1 Retail Blocking the business Make it On Me talk, the only retail media outlet run by two former executives from a current top ten US retailer. Our fast 5 podcast is the quickest, fastest rundown of all the week’s top news and our daily newsletter, the retail daily Minute tells you all you need to know each day to stay on top of your game as a retail executive and also regularly features special content that is exclusive to us and that Anne and I take a lot of pride in doing just for you. Thanks as always for listening in. Please remember, like and leave us a review wherever you happen to listen to your podcast or on YouTube. You can follow us today by simply going to youtube.com/omni talk retail. Yes, check it out because all of our coverage from and the Consumer Goods Forum will be available as soon as it goes live. All right. So until next week and on behalf of all of us at Omni Talk, as always, be careful out there.
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Omni Talk® is the retail blog for retailers, written by retailers. Chris Walton founded Omni Talk® in 2017 and have quickly turned it into one of the fastest growing blogs in retail.