Amazon Go is a technological marvel to behold, but its design forgets one important psychological element of retailing — that shopping and buying are not the same thing, especially in the coming era of New Retail.
Source: Amazon Go Has Been Flawed From The Get-Go | Forbes.com




Omni Talk® is the retail blog for retailers, written by retailers. Chris Walton founded Omni Talk® in 2017 and have quickly turned it into one of the fastest growing blogs in retail.