Is microfulfillment still a viable strategy? In this new Omni Talk Spotlight, Chris and Anne sit down with Oliver Vogt, CEO of Tesco’s Transcend Retail Solutions and Danielle Dakin, Dematic’s Market Development Director, to unpack everything happening with MFCs.
Danielle explains how pandemic-driven hype distorted expectations (6:00), while Oliver lays out why volume and operational simplicity are the true keys to success (9:54). They discuss the threshold for MFC success (~500 orders/day) (11:00), why omnichannel flexibility matters more than ever (16:00), and how Tesco’s model could fit the US grocery landscape better than you think (24:00).
Plus, the duo shares how you can schedule tours of Tesco’s live MFC sites in the UK to see the future of grocery fulfillment for yourself (34:00)!
You can listen to the interview on the platform of your choice below:
Apple Podcasts | Spotify | SoundCloud | Amazon Music
Be careful out there,
– Chris, Anne, and the Omni Talk team
P.S. See our past 8 years of wonderful Spotlight Series podcast guests, featuring roughly 200 movers and shakers in retail, by clicking here
#Microfulfillment #GroceryEcommerce #RetailInnovation #TranscendRetail #Dematic #OmniTalkRetail #Tesco #MFCs #UrbanFulfillment #RetailAutomation #GroceryDelivery
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Omni Talk® is the retail blog for retailers, written by retailers. Chris Walton and Anne Mezzenga founded Omni Talk® in 2017 and have quickly turned it into one of the fastest growing blogs in retail.