In this 5 Insightful Minutes episode, David Dorf, Head of Retail Industry Solutions at AWS, joins Omni Talk to cut through the AI hype and reveal what’s actually coming for retail in 2026. From LLM limitations to agentic commerce reality checks, David breaks down why domain-specific models are replacing frontier model fantasies, how answer engines will reshape search, and why shopping agents will start with your grocery delivery.
If you’ve ever wondered what AI predictions are worth believing, this episode delivers the clarity you need.
🔑 Topics covered:
- Why LLMs hit a plateau and what comes next
- Domain-specific models and AWS Nova Forge
- The real state of agentic commerce
- Answer engines vs. search: advertising, trust, and optimization
- Shopping agents with Instacart and DoorDash leading the charge
- Internal retail AI agents transforming merchandising and supply chain
- Agentic payments with Visa’s B2B breakthrough
🎧 Don’t forget to like, comment, and subscribe for more retail tech insights!
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Be careful out there,
– Chris, Anne, and the Omni Talk team
P.S. To see our full lineup of past 5 Insightful Minute conversations, head here.
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Omni Talk® is the retail blog for retailers, written by retailers. Chris Walton and Anne Mezzenga founded Omni Talk® in 2017 and have quickly turned it into one of the fastest growing blogs in retail.