Chris Walton and Anne Mezzenga sit down with David Dorf, Global Head of Retail Industry Solutions at AWS, and Filippo Battaini, Research Manager for Retail Insights at IDC, to discuss the most impactful and practical use cases for AI and generative AI in retail.
Discover how retailers can leverage AI to drive profitability and ROI through innovative applications in inventory management, demand forecasting, product descriptions, hyper-personalization, and ideation. Learn about the IDC Techscape, a comprehensive framework for evaluating AI use cases in retail, and how it can guide retailers in their AI adoption strategy.
David and Filippo share real-world case studies demonstrating the transformative power of AI in improving customer experience, enhancing employee efficiency, and streamlining omnichannel operations. They also discuss the organizational changes required for successful AI implementation and offer practical advice for retailers looking to embark on their AI journey.
This podcast is packed with valuable insights to help you navigate the rapidly evolving landscape of AI in retail.
You can listen to Chris and Anne’s conversation with David and Filippo by clicking above or on the platform of your choice below:
Apple Podcasts | Spotify | SoundCloud | Amazon Music
Be careful out there,
– Chris, Anne, and the Omni Talk team
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