Chris and Anne team up with the A&M Consumer and Retail Group’s Kelly Carey and Waqas Khan to unpack the week’s most game-changing retail headlines! From AI commerce breakthroughs and legal battles to scent marketing and service policies, it’s a packed show full of smart takes and sharp insights, brought to you by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso:
• 00:06:42 – Adobe data reveals AI traffic now converts 16% better
• 00:17:40 – Amazon takes legal action against Perplexity’s shopping agent
• 00:27:32 – Bath and Body Works scents Grand Central Terminal
• 00:31:01 – Target mandates “10-4” customer service protocol
• 00:40:38 – Dollar General hires SVP of AI (and why it matters)
• 00:48:29 – Lightning Round: Holiday budgets, pasta preferences & Andy Garcia
• 00:52:31 – Which Headline Won the Week with Producer Ella
Tap in for tech, trends, and a few laughs from retail’s frontlines.
Be careful out there,
– Chris, Anne, and the Omni Talk team
P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/
P.P.S. Also be sure to check out our podcast rankings on Apple Podcasts and on Feedspot
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Omni Talk® is the retail blog for retailers, written by retailers. Chris Walton and Anne Mezzenga founded Omni Talk® in 2017 and have quickly turned it into one of the fastest growing blogs in retail.