https://www.youtube.com/watch?v=6NR67ZCNqac&list=PLhlbTg57CFdD4FCq-IHvVcdfHmdjqh634&index=4
Omni Talk Retail’s Chris Walton and Anne Mezzenga bring you a side-by-side demonstration of the two checkout-free convenience store experiences at the Dallas Fort Worth Airport.
As the video highlights, both experiences, one powered by Amazon and the other powered by Zippin, are drastic improvements to traditional airport convenience shopping, but both still likely have areas upon which they can improve, too — e.g. entering the store and getting a receipt still seem to be points of friction.
The above video is brought to you with the help and support of the A&M Consumer and Retail Group.
Omni Talk® is the retail blog for retailers, written by retailers. Chris Walton and Anne Mezzenga founded Omni Talk® in 2017 and have quickly turned it into one of the fastest growing blogs in retail.