all right hello and welcome back to the 0:00:01.860,0:00:08.460 Omni talk Fast Five it's October 4th 0:00:04.730,0:00:10.410 2019 it's 45 degrees here in balmy 0:00:08.460,0:00:12.900 Minneapolis also 45 degrees in this 0:00:10.410,0:00:18.800 studio yeah it's nice and awake the heat 0:00:12.900,0:00:21.090 is on this has been practicing that joke 0:00:18.800,0:00:22.740 it's not pretend all right what's that 0:00:21.090,0:00:24.869 came let's go way back and see how 0:00:22.740,0:00:28.279 millennial are you who sang the heat is 0:00:24.869,0:00:30.929 on from Beverly Hills Cop oh I know this 0:00:28.279,0:00:33.989 longer alive by the way yeah I know 0:00:30.929,0:00:35.550 oh my god you know why I know I know why 0:00:33.989,0:00:37.890 you know actually because Will Ferrell 0:00:35.550,0:00:40.800 played him on Saturday Night Live not 0:00:37.890,0:00:43.410 because I remember the didn't you ever 0:00:40.800,0:00:45.899 see that skit it was amazing the h's 0:00:43.410,0:00:48.360 though but do you know who it is 0:00:45.899,0:00:49.980 I can't read one of your favorite bands 0:00:48.360,0:00:51.870 of all time he was one of the front men 0:00:49.980,0:00:58.829 of one of the favorite bands Kenny 0:00:51.870,0:01:03.000 Loggins no Glenn Frey we're gonna bring 0:00:58.829,0:01:05.159 back are you we do it on the on the 0:01:03.000,0:01:06.900 spotlight series but but yeah so 0:01:05.159,0:01:08.220 exciting news have you guys been 0:01:06.900,0:01:10.290 you guys made good car did you even know 0:01:08.220,0:01:12.060 who the Eagles are yeah I know of their 0:01:10.290,0:01:14.580 legacy I can't believe it's a 0:01:12.060,0:01:16.229 documentary on Netflix but it was shot 0:01:14.580,0:01:18.000 in the four by three hundred sixteen by 0:01:16.229,0:01:21.479 nine it's kind of weird had to turn it 0:01:18.000,0:01:23.159 off oh man we've got some exciting news 0:01:21.479,0:01:25.650 we had an intern start with us this week 0:01:23.159,0:01:27.479 oh yeah Emma the intern I'm an intern 0:01:25.650,0:01:29.250 helped us prepare all of what you see 0:01:27.479,0:01:30.600 today that's right um Emma 0:01:29.250,0:01:32.460 thanks Emma hope you're listening we're 0:01:30.600,0:01:34.470 excited to have her on board our first 0:01:32.460,0:01:38.189 official third house intern from the 0:01:34.470,0:01:39.689 University of Minnesota my favorite 0:01:38.189,0:01:42.659 thing about Emma she actually works also 0:01:39.689,0:01:44.909 in retail so I'm super excited to have 0:01:42.659,0:01:46.350 that kind of first world experience can 0:01:44.909,0:01:49.259 I come into the content I think it's 0:01:46.350,0:01:50.460 important to this well thinks I think at 0:01:49.259,0:01:52.009 times we live in this world we're 0:01:50.460,0:01:54.149 getting a little disconnected from it 0:01:52.009,0:01:56.369 let's say I mean like the front lines 0:01:54.149,0:01:57.540 and that guys but I think I think it'd 0:01:56.369,0:01:58.979 be really fun to have that a that 0:01:57.540,0:02:00.990 perspective yeah she works at the Mall 0:01:58.979,0:02:02.790 of America - that's very stylish boots 0:02:00.990,0:02:05.219 on the ground yeah very stylish boots on 0:02:02.790,0:02:06.780 the guy so yeah you guys ready to get to 0:02:05.219,0:02:08.670 the news this week let's do it alright 0:02:06.780,0:02:11.790 first let's start with an announcement 0:02:08.670,0:02:13.710 from our sponsor of course as always the 0:02:11.790,0:02:16.470 Omni talk Fast Five is sponsored 0:02:13.710,0:02:19.080 by Trego Trego provides checkout free 0:02:16.470,0:02:21.270 technology that sets your customer free 0:02:19.080,0:02:24.120 tregos network of ceiling mounted 0:02:21.270,0:02:26.580 cameras sees what no other systems can 0:02:24.120,0:02:28.830 see it creates a 3d image of retailer 0:02:26.580,0:02:31.380 shop floor environments and maps the 0:02:28.830,0:02:33.720 movement of every object as consumer 0:02:31.380,0:02:35.430 shop its proprietary algorithms and 0:02:33.720,0:02:37.800 neural networks enable a frictionless 0:02:35.430,0:02:41.640 shopping experience where consumers can 0:02:37.800,0:02:43.740 enter the store pick and leave alright 0:02:41.640,0:02:44.190 let's get to it who's starting us off is 0:02:43.740,0:02:49.050 it me 0:02:44.190,0:02:51.570 you good hi hi energy here if you're 0:02:49.050,0:02:54.390 watching at home on YouTube with my shop 0:02:51.570,0:02:59.570 Talk mug alright there's a picture of 0:02:54.390,0:03:03.360 Chris on is you can see it perfect 0:02:59.570,0:03:07.290 alright story number one my former self 0:03:03.360,0:03:10.170 alright story number one Amazon is even 0:03:07.290,0:03:11.550 closer to opening up a new grocery chain 0:03:10.170,0:03:12.900 that's right according to Canadian 0:03:11.550,0:03:15.030 grocer in The Wall Street Journal 0:03:12.900,0:03:17.090 Amazon has reportedly signed more than a 0:03:15.030,0:03:19.350 dozen leases in the Los Angeles area 0:03:17.090,0:03:21.690 again giving likely signs that the 0:03:19.350,0:03:23.910 company plans to move forward with a new 0:03:21.690,0:03:25.170 chain of grocery stores the first doors 0:03:23.910,0:03:27.810 are likely to be set in densely 0:03:25.170,0:03:30.680 populated suburban areas with other 0:03:27.810,0:03:34.260 locations in Chicago and Philadelphia 0:03:30.680,0:03:35.670 supposedly in the works now this again 0:03:34.260,0:03:37.440 gets the question 0:03:35.670,0:03:39.390 they bought Whole Foods but it ain't 0:03:37.440,0:03:41.400 about Whole Foods it's about as I like 0:03:39.390,0:03:43.800 to call it the xenomorph between Whole 0:03:41.400,0:03:45.000 Foods and Amazon like the scene in 0:03:43.800,0:03:47.370 aliens when they're all sitting around 0:03:45.000,0:03:48.600 the table everybody's happy excited they 0:03:47.370,0:03:50.250 think nothing's wrong and all of a 0:03:48.600,0:03:52.320 sudden baby bursts out of John Hurt's 0:03:50.250,0:03:54.270 belly everyone starts screaming only in 0:03:52.320,0:03:56.880 this case the alien popping out of the 0:03:54.270,0:03:58.740 belly is not a movie it's real life and 0:03:56.880,0:04:00.180 it has Jeff Bezos ahead on it in terms 0:03:58.740,0:04:02.790 of what this could mean for the grocery 0:04:00.180,0:04:04.800 industry ok I'm exuberant what do you 0:04:02.790,0:04:06.960 guys think these are new builds right 0:04:04.800,0:04:09.360 we're thinking brand new builds a whole 0:04:06.960,0:04:11.760 whole kind of xenomorph I'm not really 0:04:09.360,0:04:13.980 familiar with that term but I think it 0:04:11.760,0:04:15.330 is anyone not no one is that's fine 0:04:13.980,0:04:16.890 I think at the end of the day like we 0:04:15.330,0:04:18.450 look at what potentially could come from 0:04:16.890,0:04:19.410 all the learnings from Whole Foods slam 0:04:18.450,0:04:21.060 together with all the learnings that 0:04:19.410,0:04:22.800 Amazon has from the legacy that they've 0:04:21.060,0:04:24.090 created and you're going to see 0:04:22.800,0:04:25.560 something that doesn't look like a 0:04:24.090,0:04:27.960 traditional grocery store I think you're 0:04:25.560,0:04:30.479 gonna see a mix of what Whole Foods is 0:04:27.960,0:04:31.860 today what maybe target drive-up is 0:04:30.479,0:04:34.110 starting to revolutionize some of their 0:04:31.860,0:04:35.970 stores with all slam together into this 0:04:34.110,0:04:37.560 urban environment that's optimized for 0:04:35.970,0:04:39.419 everything that Amazon is providing to 0:04:37.560,0:04:40.740 consumers while still providing the 0:04:39.419,0:04:42.720 experience that people want with grocery 0:04:40.740,0:04:44.880 yeah I think it's gonna be great 0:04:42.720,0:04:47.699 especially to see what else happens 0:04:44.880,0:04:49.530 outside of the I'm more excited for what 0:04:47.699,0:04:51.270 happens outside of the store footprint 0:04:49.530,0:04:53.099 itself I think there's a lot of 0:04:51.270,0:04:55.710 opportunity especially going into these 0:04:53.099,0:04:58.979 densely populated urban areas for them 0:04:55.710,0:05:00.810 to expand more delivery services and 0:04:58.979,0:05:02.009 really give a lot of the other grocery 0:05:00.810,0:05:06.509 stores are run for their money 0:05:02.009,0:05:13.009 however guys I'm a little nervous my 0:05:06.509,0:05:17.430 Amazon like red flag thing is making why 0:05:13.009,0:05:19.830 uh just because I think I we know we all 0:05:17.430,0:05:21.810 know that Amazon's gonna do this so well 0:05:19.830,0:05:22.830 and what does that mean like how many 0:05:21.810,0:05:24.419 people are gonna go out of business 0:05:22.830,0:05:26.669 because they're doing this really well 0:05:24.419,0:05:28.919 it's going to end some grocery chains 0:05:26.669,0:05:30.300 there's a lot a number I think that's 0:05:28.919,0:05:31.530 where we're headed that's what I mean I 0:05:30.300,0:05:33.030 mean I think you're right that's the 0:05:31.530,0:05:35.220 part of the part of this and I keep 0:05:33.030,0:05:36.630 hitting hard that I want to hit again 0:05:35.220,0:05:37.590 just cuz I think it was a motif and what 0:05:36.630,0:05:40.199 you guys said but I want to bring it 0:05:37.590,0:05:41.849 more explicitly out Whole Foods is great 0:05:40.199,0:05:45.030 but Whole Foods is really high price 0:05:41.849,0:05:46.560 stuff but at the same time Amazon has 0:05:45.030,0:05:49.080 been experimenting with how to deliver 0:05:46.560,0:05:51.570 that product very very quickly to their 0:05:49.080,0:05:54.419 prime numbers you open your own grocery 0:05:51.570,0:05:55.889 chain with mass-market products like 0:05:54.419,0:05:59.789 things you can't find at a Whole Foods 0:05:55.889,0:06:01.349 like Doritos like regular old diapers 0:05:59.789,0:06:03.479 and everything else the things that 0:06:01.349,0:06:05.250 people want yeah right the things that 0:06:03.479,0:06:07.199 people want out of value in their budget 0:06:05.250,0:06:09.270 and they know how to do the delivery 0:06:07.199,0:06:10.860 combination with that I mean yeah I 0:06:09.270,0:06:13.080 don't how where else does this go I 0:06:10.860,0:06:14.759 think and your points right I don't is 0:06:13.080,0:06:16.349 that bad is that bad 0:06:14.759,0:06:17.849 I don't what do you think that's bad I 0:06:16.349,0:06:19.229 look at it conversation well I'm looking 0:06:17.849,0:06:19.949 at from the positive side of like now 0:06:19.229,0:06:21.690 all of a sudden you have this 0:06:19.949,0:06:23.370 infrastructure really saturated 0:06:21.690,0:06:26.099 throughout the entire you know country 0:06:23.370,0:06:28.169 and the potential of innovating on top 0:06:26.099,0:06:30.539 of that with the new tools now at play 0:06:28.169,0:06:32.159 are really interesting so for me it's 0:06:30.539,0:06:33.180 more like alright well you know they're 0:06:32.159,0:06:34.560 getting good at delivery they're good 0:06:33.180,0:06:36.479 and good at you know an in-store 0:06:34.560,0:06:38.190 experience maybe with Whole Foods but 0:06:36.479,0:06:40.560 what's those now that you have all of 0:06:38.190,0:06:41.400 these physical locations like what does 0:06:40.560,0:06:42.600 a 0:06:41.400,0:06:44.610 store in the front of the store look 0:06:42.600,0:06:46.020 like or what does you know what's 0:06:44.610,0:06:47.820 possible now the fact that they're able 0:06:46.020,0:06:49.380 to now increase their expand their 0:06:47.820,0:06:51.000 infrastructure in this type of way yeah 0:06:49.380,0:06:53.340 what happened to the Seattle store that 0:06:51.000,0:07:00.300 they were rumored to be opening because 0:06:53.340,0:07:01.979 that was a license plate yeah don't know 0:07:00.300,0:07:03.120 we'll still see I mean who knows I mean 0:07:01.979,0:07:05.460 they always are running the experiments 0:07:03.120,0:07:07.650 but the other day like you're saving me 0:07:05.460,0:07:09.930 money as we just talked about oh and by 0:07:07.650,0:07:13.970 the way you're also saving me time as a 0:07:09.930,0:07:15.930 retail idea it's awesome I don't know 0:07:13.970,0:07:17.820 not the thing that scares me about 0:07:15.930,0:07:20.729 Amazon of all the things we've I guess I 0:07:17.820,0:07:24.120 guess it's the more that Amazon is in my 0:07:20.729,0:07:26.729 ears all the time or on my finger like 0:07:24.120,0:07:29.310 we talked about last week right or like 0:07:26.729,0:07:31.710 they're the if they become the grocery 0:07:29.310,0:07:33.630 store now and all of this of every at 0:07:31.710,0:07:36.030 the whole industry is going to change 0:07:33.630,0:07:38.099 because of if they do this as well as we 0:07:36.030,0:07:40.199 think we they will like even the 0:07:38.099,0:07:42.120 groceries that are trying to compete in 0:07:40.199,0:07:44.310 trying to they're partnering with other 0:07:42.120,0:07:46.349 technology companies like Amazon so far 0:07:44.310,0:07:48.000 ahead of these guys how is that gonna be 0:07:46.349,0:07:51.229 possible and that's what I worry about I 0:07:48.000,0:07:54.419 just Amazon they do amazing things but 0:07:51.229,0:07:56.909 man are we gonna have any other options 0:07:54.419,0:07:58.320 so if this is in LA as is posited you're 0:07:56.909,0:08:01.289 basically what's coming through here is 0:07:58.320,0:08:03.389 you have compassion for Ralph's I always 0:08:01.289,0:08:05.849 have compassion for the Ralph's yeah 0:08:03.389,0:08:08.430 yeah and I think you know I wonder if 0:08:05.849,0:08:10.020 there is room potentially for nothing 0:08:08.430,0:08:11.190 wrong with that you know you look at 0:08:10.020,0:08:12.570 potentially the corporate giant that's 0:08:11.190,0:08:14.190 coming in and I think some of the 0:08:12.570,0:08:15.449 feedback that we heard just you know not 0:08:14.190,0:08:17.430 necessary formally but more from an 0:08:15.449,0:08:18.599 opinion base of how you know the Whole 0:08:17.430,0:08:20.010 Foods experience potentially kind of 0:08:18.599,0:08:21.389 lost its edge of the personalized 0:08:20.010,0:08:23.580 service and the really high you know 0:08:21.389,0:08:24.810 high quality grocery I wonder if there 0:08:23.580,0:08:27.090 will be something that will be carved 0:08:24.810,0:08:29.250 out allowing mom-and-pop shops to 0:08:27.090,0:08:31.320 specialize in let's say a certain 0:08:29.250,0:08:32.640 category of produce now I'm not saying 0:08:31.320,0:08:34.200 I'm not trying to mitigate the fact that 0:08:32.640,0:08:35.969 it's gonna completely decimate some of 0:08:34.200,0:08:37.830 those middle tier type of retailers in 0:08:35.969,0:08:39.839 terms of grocery but I wonder if there's 0:08:37.830,0:08:41.760 a way that specialty retailer especially 0:08:39.839,0:08:45.200 grocery can still have a spot to thrive 0:08:41.760,0:08:47.370 in this yeah I agree I just just scared 0:08:45.200,0:08:48.480 what other innovation comes off that I 0:08:47.370,0:08:50.190 think Carter I mean I was talking with 0:08:48.480,0:08:51.900 the grocer key guys who we've had on the 0:08:50.190,0:08:53.000 podcast before and like you know at what 0:08:51.900,0:08:54.920 point is there a new brand 0:08:53.000,0:08:57.140 that develops around like how you shop 0:08:54.920,0:08:58.910 for fresh meats and produce fresh 0:08:57.140,0:09:00.230 grocery experience that starts as a 0:08:58.910,0:09:02.780 result of that that none of us have 0:09:00.230,0:09:05.210 conceived of yet that's not Amazon's you 0:09:02.780,0:09:06.830 know valley WIC so to speak yeah that's 0:09:05.210,0:09:08.390 not what they do so that means that 0:09:06.830,0:09:10.190 space is wide open for somebody else to 0:09:08.390,0:09:12.440 innovate on if who's gonna do it we'll 0:09:10.190,0:09:14.360 find out if those groceries can work 0:09:12.440,0:09:16.790 with the suppliers the same levels that 0:09:14.360,0:09:18.080 an amazon is capable of doing like 0:09:16.790,0:09:19.610 there's just there's a lot of 0:09:18.080,0:09:21.290 trickle-down effect that I think is 0:09:19.610,0:09:24.230 going to happen as a result of this that 0:09:21.290,0:09:25.580 we haven't even we can't even begin to 0:09:24.230,0:09:27.260 yeah just bifurcates the whole 0:09:25.580,0:09:30.500 experience but anyway Story number two 0:09:27.260,0:09:33.320 right ocean let's get off on my terror 0:09:30.500,0:09:37.460 it is the month of Halloween and Amazon 0:09:33.320,0:09:40.070 is like my haunted house okay so we're 0:09:37.460,0:09:43.880 going next to Story number two the Rue 0:09:40.070,0:09:46.010 gilt groupe who many of you may know 0:09:43.880,0:09:47.290 because of the flash sights rule Allah 0:09:46.010,0:09:51.230 and Gilt Groupe 0:09:47.290,0:09:54.860 they have just been given a 280 million 0:09:51.230,0:09:57.710 dollar investment from simon malls what 0:09:54.860,0:10:01.280 simon is asking of the rougaille group 0:09:57.710,0:10:03.710 is to help them the nation's largest 0:10:01.280,0:10:06.320 shopping mall operator launched a 0:10:03.710,0:10:09.230 website for online shopping so if you go 0:10:06.320,0:10:11.930 to shop Premium Outlets calm the current 0:10:09.230,0:10:13.760 site that they're operating you can see 0:10:11.930,0:10:15.430 the shopping experience isn't bad 0:10:13.760,0:10:17.839 already I checked it out this morning 0:10:15.430,0:10:20.540 isn't a terrible shopping experience but 0:10:17.839,0:10:23.360 definitely could use some work and so on 0:10:20.540,0:10:25.700 Wednesday Simon offered for a new 0:10:23.360,0:10:28.670 percent stake in the Rue gilt groupe to 0:10:25.700,0:10:30.830 to have them take this online so think 0:10:28.670,0:10:33.920 about all these outlet malls that Simon 0:10:30.830,0:10:36.560 owns all over the country now you have 0:10:33.920,0:10:38.960 all of that products all of that unsold 0:10:36.560,0:10:42.800 or overstock product that can now be 0:10:38.960,0:10:45.260 sold in the online space in addition to 0:10:42.800,0:10:47.390 all their physical locations I think 0:10:45.260,0:10:50.000 this is a brilliant move what do you 0:10:47.390,0:10:51.770 guys think III think it's brilliant at 0:10:50.000,0:10:53.390 its core like I think the idea of it is 0:10:51.770,0:10:54.740 really amazing I think they're doing the 0:10:53.390,0:10:57.110 right thing in terms of this investment 0:10:54.740,0:10:58.970 what worries me is understanding what 0:10:57.110,0:11:00.650 the role of this dot-com can be in 0:10:58.970,0:11:02.180 conjunction with their physical 0:11:00.650,0:11:03.080 footprint so you talking about a couple 0:11:02.180,0:11:05.150 really great things you talked about 0:11:03.080,0:11:06.230 inventory unlocking inventory so that 0:11:05.150,0:11:07.520 maybe you have that 0:11:06.230,0:11:09.620 one piece of clothing that's a ton great 0:11:07.520,0:11:11.450 discount but it's not here and you're 0:11:09.620,0:11:13.340 over Phyllis or whoever owns that but 0:11:11.450,0:11:14.810 it's not here in the area we're able to 0:11:13.340,0:11:16.760 get it until you're able to connect kind 0:11:14.810,0:11:18.230 of the two types of things what I worry 0:11:16.760,0:11:20.210 about though is the consumer experience 0:11:18.230,0:11:21.740 the experience online that's gonna be 0:11:20.210,0:11:23.690 needed in order for consumers to 0:11:21.740,0:11:26.180 actually enjoy that process is an 0:11:23.690,0:11:27.590 incredibly difficult thing to do and I'm 0:11:26.180,0:11:29.030 just concerned that they're gonna try to 0:11:27.590,0:11:31.100 bite off something that you know 0:11:29.030,0:11:33.050 fundamentally is correct but the layer 0:11:31.100,0:11:34.970 they wrap around it you know the UI and 0:11:33.050,0:11:37.160 the UX of the actual website is gonna be 0:11:34.970,0:11:38.990 so horrible and so hard to navigate how 0:11:37.160,0:11:41.210 that's gonna well if you think about so 0:11:38.990,0:11:42.770 like right now like one of the things I 0:11:41.210,0:11:44.540 talk about a lot is like why Amazon is 0:11:42.770,0:11:46.160 so powerful it's not necessarily the the 0:11:44.540,0:11:47.960 backend like infrastructure of the whole 0:11:46.160,0:11:49.490 thing is because they have spent years 0:11:47.960,0:11:50.960 and years and millions and millions of 0:11:49.490,0:11:53.510 dollars to make sure that the dot-com 0:11:50.960,0:11:54.620 the app the echo everything is perfect 0:11:53.510,0:11:56.450 and that's one of the reasons we just go 0:11:54.620,0:11:58.490 there because search is amazing on there 0:11:56.450,0:11:59.810 it's easy to find the Buy button we know 0:11:58.490,0:12:02.270 how to do it our credit card information 0:11:59.810,0:12:03.800 is saved it's all good and now we have 0:12:02.270,0:12:06.080 this whole thing where we might not it 0:12:03.800,0:12:07.520 like consumers don't like to go other 0:12:06.080,0:12:08.930 platforms besides Amazon because you got 0:12:07.520,0:12:10.160 to go register your account you got to 0:12:08.930,0:12:12.110 re-enter your credit card number you 0:12:10.160,0:12:13.940 have to do all these things and usually 0:12:12.110,0:12:15.560 these smaller companies don't 0:12:13.940,0:12:18.380 necessarily have the infrastructure in 0:12:15.560,0:12:19.730 order to build out the great user 0:12:18.380,0:12:21.620 experience that Amazon has spent 0:12:19.730,0:12:23.180 hundreds of millions of dollars on and 0:12:21.620,0:12:24.380 so I Shopify is so amazing is because 0:12:23.180,0:12:26.060 they try to take a little bit of the 0:12:24.380,0:12:28.490 weight off of like the small retailers 0:12:26.060,0:12:29.960 and give them that but I worry that yes 0:12:28.490,0:12:32.210 at its core this is going to be an 0:12:29.960,0:12:33.680 amazing idea how ever are they gonna 0:12:32.210,0:12:35.000 realize the needs of the consumer today 0:12:33.680,0:12:36.680 and build an experience that people 0:12:35.000,0:12:39.050 actually want to be in have you ever 0:12:36.680,0:12:42.140 shopped rural are Gilt Groupe I haven't 0:12:39.050,0:12:44.420 though so long time ago yeah I guess I I 0:12:42.140,0:12:46.700 think you're you're right Carter and 0:12:44.420,0:12:47.660 they do have a huge they do have a huge 0:12:46.700,0:12:50.750 task at hand 0:12:47.660,0:12:53.870 however Amazon does is not great at 0:12:50.750,0:12:55.610 apparel shopping so true and even though 0:12:53.870,0:12:58.010 the search is great if you know exactly 0:12:55.610,0:12:59.870 what you like when you're talking 0:12:58.010,0:13:02.060 apparel and you're talking people 0:12:59.870,0:13:03.830 there's a significant market for this 0:13:02.060,0:13:06.560 outlet mall shopping and for this 0:13:03.830,0:13:10.640 consumer who doesn't care if I get the J 0:13:06.560,0:13:12.740 Brand Jeans from last year if I am now 0:13:10.640,0:13:15.650 what I love about this is that now I'm 0:13:12.740,0:13:19.220 able to I know my brands that I like 0:13:15.650,0:13:19.950 they carry the premium brands and I can 0:13:19.220,0:13:21.630 go now 0:13:19.950,0:13:24.870 online instead of just shopping the 0:13:21.630,0:13:27.390 traditional like Nordstrom Rack going to 0:13:24.870,0:13:30.990 a Marshalls or to a t.j.maxx now you 0:13:27.390,0:13:33.240 have a whole world of products in a 0:13:30.990,0:13:34.950 whole an easy database to search like 0:13:33.240,0:13:36.930 even as it stands right now it's still 0:13:34.950,0:13:39.180 pretty great the shopping experience is 0:13:36.930,0:13:41.790 not bad as as someone who's shopped a 0:13:39.180,0:13:44.400 Nordstrom Rack or Saks off fifth kind of 0:13:41.790,0:13:46.830 site this off price market I think is 0:13:44.400,0:13:48.930 this is going to be huge for them 0:13:46.830,0:13:50.220 they're gonna be able to clear inventory 0:13:48.930,0:13:52.350 they're gonna be able to reallocate 0:13:50.220,0:13:54.150 resources at these outlet malls who are 0:13:52.350,0:13:56.250 not as busy during the week when they 0:13:54.150,0:13:58.230 don't have the high traffic like they do 0:13:56.250,0:14:01.290 on the weekends I think there's a lot of 0:13:58.230,0:14:02.820 a lot of opportunity and a lot of 0:14:01.290,0:14:04.860 efficiencies that are going to be found 0:14:02.820,0:14:06.780 from this can I make one quick 0:14:04.860,0:14:08.760 comparison to maybe debunk myself so you 0:14:06.780,0:14:10.710 brought up an interesting point of the 0:14:08.760,0:14:12.120 value that these types of stores are 0:14:10.710,0:14:14.220 bringing the consumer is the thrill of 0:14:12.120,0:14:16.320 the hunt and the potential great deal is 0:14:14.220,0:14:18.810 that accurate or am i coming I think it 0:14:16.320,0:14:20.520 was at one point I think now this this 0:14:18.810,0:14:23.520 is gonna change that like now you have 0:14:20.520,0:14:24.930 an it's easier to find that good deal I 0:14:23.520,0:14:26.460 just think if you look at the discount 0:14:24.930,0:14:28.320 outlets like if you look at you know 0:14:26.460,0:14:30.090 some of these you know some rack or 0:14:28.320,0:14:31.200 whatever like their stores kind of 0:14:30.090,0:14:32.730 potential like this websites gonna be 0:14:31.200,0:14:34.650 they're not focused on having it being 0:14:32.730,0:14:36.330 the nicest store in the world well it 0:14:34.650,0:14:37.440 perfectly organized that's kind of the 0:14:36.330,0:14:39.420 thrill the hunt a little bit if you 0:14:37.440,0:14:40.500 think about it and like you know an 0:14:39.420,0:14:42.000 you're shaking your head I don't know if 0:14:40.500,0:14:43.830 that's accurate I'm just trying to think 0:14:42.000,0:14:45.300 maybe there is a little bit of parallel 0:14:43.830,0:14:47.880 here where consumers are gonna have more 0:14:45.300,0:14:49.680 grace let's say for not the most perfect 0:14:47.880,0:14:51.780 online experience knowing the fact 0:14:49.680,0:14:53.730 they're gonna get the products they want 0:14:51.780,0:14:55.140 at a really good price I think okay so I 0:14:53.730,0:14:57.600 think I'll jump in here I think that 0:14:55.140,0:14:58.860 they a couple things I love doing this - 0:14:57.600,0:15:01.350 god I love doing this because I can just 0:14:58.860,0:15:02.970 sit back and like any of us can do it - 0:15:01.350,0:15:04.200 we sit back listen to the others to 0:15:02.970,0:15:05.640 debate the issue and then you kind of 0:15:04.200,0:15:08.250 form your own opinion off it - which is 0:15:05.640,0:15:10.650 so fun but I love the move for a couple 0:15:08.250,0:15:12.060 reasons one I mean I wrote about it's so 0:15:10.650,0:15:14.160 funny because I wrote this exact thing 0:15:12.060,0:15:16.110 in Forbes last week and somebody just 0:15:14.160,0:15:17.940 did it like that is so cool like I was 0:15:16.110,0:15:20.070 like why don't malls make their own 0:15:17.940,0:15:21.510 digital marketplaces because their 0:15:20.070,0:15:22.440 physical marketplaces already why don't 0:15:21.510,0:15:24.450 they make digital ones so they've just 0:15:22.440,0:15:25.650 done it right that's really cool 0:15:24.450,0:15:27.030 the other thing that I didn't think 0:15:25.650,0:15:29.910 about and that you just brought up which 0:15:27.030,0:15:31.710 is awesome is this actually gives you 0:15:29.910,0:15:33.180 unlike Amazon it actually gives you 0:15:31.710,0:15:33.810 confidence in the quality of the 0:15:33.180,0:15:36.060 products 0:15:33.810,0:15:37.649 because the products in the companies 0:15:36.060,0:15:39.209 available in that marketplace are all 0:15:37.649,0:15:40.740 certified by those brands and companies 0:15:39.209,0:15:42.449 that are in those marketplaces so the 0:15:40.740,0:15:43.379 stuff they're selling is good stuff but 0:15:42.449,0:15:44.399 you don't have to worry about the 0:15:43.379,0:15:45.810 counterfeits you don't have to worry 0:15:44.399,0:15:47.100 about the balloon you know what's coming 0:15:45.810,0:15:48.930 from the store you already trust yeah 0:15:47.100,0:15:50.759 exactly yeah there's a lot of it there's 0:15:48.930,0:15:51.779 a lot of value now quarter I think 0:15:50.759,0:15:53.490 you're bringing up good points too 0:15:51.779,0:15:55.740 because the Achilles heels to me are a 0:15:53.490,0:15:57.449 couple fronts number one I still think 0:15:55.740,0:15:59.129 the UX on this is really hard it's why 0:15:57.449,0:16:01.439 there's never been an e-commerce model 0:15:59.129,0:16:03.149 that's really worked for the treasure 0:16:01.439,0:16:04.740 hunt bargain type deal it's why we've 0:16:03.149,0:16:06.329 talked about how to G X and those kinds 0:16:04.740,0:16:08.579 of things and Costco even continued to 0:16:06.329,0:16:10.019 be successful it's hard to do from a UX 0:16:08.579,0:16:11.970 design perspective the closest thing 0:16:10.019,0:16:13.980 that's been done is what these guys have 0:16:11.970,0:16:16.620 really specialized on in the past in my 0:16:13.980,0:16:18.149 opinion which is the deal buy so 0:16:16.620,0:16:19.769 ecommerce works great for deal buys it's 0:16:18.149,0:16:21.660 like here's our hot thing but when 0:16:19.769,0:16:23.069 you're having to like treasure hunt or 0:16:21.660,0:16:25.649 pick and pack of things that aren't 0:16:23.069,0:16:27.809 stable in your assortment and buy stable 0:16:25.649,0:16:29.430 I mean like they're consistently it's 0:16:27.809,0:16:30.839 hard for people to know how to find and 0:16:29.430,0:16:33.389 browse what they want in that experience 0:16:30.839,0:16:36.300 so that part is tricky it's not 0:16:33.389,0:16:38.069 unsolvable but it's hard the second 0:16:36.300,0:16:39.480 piece is I think coordinating that 0:16:38.069,0:16:41.279 across all the purveyors and these 0:16:39.480,0:16:42.899 marketplaces is still challenging so 0:16:41.279,0:16:44.339 you've got the logistical dynamics of 0:16:42.899,0:16:46.050 that in terms of how inventory is gonna 0:16:44.339,0:16:48.600 get moved and coordinated which i think 0:16:46.050,0:16:51.839 is hard and then third is I think Carter 0:16:48.600,0:16:53.160 what you said is also the physical 0:16:51.839,0:16:55.290 architecture of this thing matters too 0:16:53.160,0:16:56.990 so the thing I see is like I'm like 280 0:16:55.290,0:16:59.399 million dollars one that seems like a 0:16:56.990,0:17:00.899 lot of money like do you really need to 0:16:59.399,0:17:03.209 invest that much money to do what we're 0:17:00.899,0:17:04.289 talking about it might even make more 0:17:03.209,0:17:06.329 sense to build it straight from the 0:17:04.289,0:17:07.890 ground up but I don't know and then - 0:17:06.329,0:17:09.419 how are you combining the physical 0:17:07.890,0:17:11.520 elements of this how are you making more 0:17:09.419,0:17:13.740 concierge services available at these 0:17:11.520,0:17:15.780 types of malls like where's the pickup 0:17:13.740,0:17:17.939 points where's curbside other locker 0:17:15.780,0:17:20.280 services are we pooling any type of 0:17:17.939,0:17:21.510 operational dynamics here at these malls 0:17:20.280,0:17:23.100 for these retailers you're gonna be 0:17:21.510,0:17:26.159 selling their things on these websites 0:17:23.100,0:17:28.110 if that doesn't happen a lot of this 0:17:26.159,0:17:30.390 could fall flat because you could fall 0:17:28.110,0:17:31.530 back into a bad situation qox you might 0:17:30.390,0:17:33.750 not be given the speed and convenience 0:17:31.530,0:17:34.740 of the user experience on the physical 0:17:33.750,0:17:36.840 side if you want to go there and just 0:17:34.740,0:17:38.429 pick your stuff up quickly there's a lot 0:17:36.840,0:17:41.039 of things that could still go wrong with 0:17:38.429,0:17:45.960 this even though in principle I like it 0:17:41.039,0:17:47.430 I respond go for it I see you guys keep 0:17:45.960,0:17:50.070 talking about UX you guys 0:17:47.430,0:17:52.440 the sights are not that bad and there's 0:17:50.070,0:17:54.690 not a lot of work to like it's not why 0:17:52.440,0:17:57.030 is no I don't TJX online they are 0:17:54.690,0:17:58.830 marshals just started a website that's 0:17:57.030,0:18:01.320 our today but but why is no one done it 0:17:58.830,0:18:03.540 well I think that the key thing here you 0:18:01.320,0:18:05.670 guys think about outlet malls and what 0:18:03.540,0:18:07.620 they're selling I can't tell you the 0:18:05.670,0:18:09.930 exact percentage but it's it's mostly 0:18:07.620,0:18:12.240 apparel and footwear you have your you 0:18:09.930,0:18:14.220 have your few like cooking stores or 0:18:12.240,0:18:16.890 whatever in the but like you guys 0:18:14.220,0:18:18.150 they're doing a pair of well now and and 0:18:16.890,0:18:20.520 it's not like though it's not the 0:18:18.150,0:18:23.070 one-off treasure hunt for the apparel as 0:18:20.520,0:18:24.780 much as it is the other stuff that's in 0:18:23.070,0:18:26.460 the Marshalls and TJ Maxx that make it 0:18:24.780,0:18:27.840 hard you're right and it's a little bit 0:18:26.460,0:18:29.460 different than that stuff - you're right 0:18:27.840,0:18:30.600 your point there's gonna be more of it - 0:18:29.460,0:18:31.890 yeah I mean the trend that there's gonna 0:18:30.600,0:18:34.440 be more stuff going out let as these 0:18:31.890,0:18:37.560 businesses go down I just don't do that 0:18:34.440,0:18:39.990 I that's my I think that they're your 0:18:37.560,0:18:42.690 points are valid both of you but I just 0:18:39.990,0:18:45.240 I think it's not as difficult to make 0:18:42.690,0:18:47.670 this happen in a way that a person like 0:18:45.240,0:18:49.830 me who will shop these this site and who 0:18:47.670,0:18:52.140 has shot this site like it's already not 0:18:49.830,0:18:52.560 terrible like it can only go up from 0:18:52.140,0:18:55.050 here 0:18:52.560,0:18:56.190 and now that I have access to so much 0:18:55.050,0:18:57.330 more product like the biggest 0:18:56.190,0:18:59.400 disappointment when you're shopping 0:18:57.330,0:19:01.440 through a lot of guilt or any of these 0:18:59.400,0:19:04.140 sites is that the product is not in my 0:19:01.440,0:19:06.480 size or they run out fast so now that I 0:19:04.140,0:19:08.010 have access to what's in the physical 0:19:06.480,0:19:10.500 stores and I don't have to go to an 0:19:08.010,0:19:12.360 awful street like outlet mall I love it 0:19:10.500,0:19:14.130 I think I'm with you I mean I I know 0:19:12.360,0:19:16.020 we're vehemently arguing this especially 0:19:14.130,0:19:18.180 if you're watching on YouTube but 0:19:16.020,0:19:20.400 fingers are pointed everything but like 0:19:18.180,0:19:21.660 but like I'm with you I think I think 0:19:20.400,0:19:24.150 it's the right investment to make if 0:19:21.660,0:19:26.220 anything I would say all right guys you 0:19:24.150,0:19:28.080 know especially double down on what 0:19:26.220,0:19:30.420 you're doing on the architecture side 0:19:28.080,0:19:32.190 and the infrastructure side of the 0:19:30.420,0:19:33.300 actual malls themselves get some people 0:19:32.190,0:19:34.650 in here that can help you on the 0:19:33.300,0:19:37.170 experience design side of how that 0:19:34.650,0:19:38.790 should work and make this thing work yes 0:19:37.170,0:19:40.260 it could work is what you're saying yeah 0:19:38.790,0:19:41.760 the connection of all the physical 0:19:40.260,0:19:44.250 stores is I think the hardest part of 0:19:41.760,0:19:45.390 this but I digress let's go time and 0:19:44.250,0:19:47.220 there may be people available for that 0:19:45.390,0:19:49.950 you guys you guys know who won't be 0:19:47.220,0:19:54.030 shopping at these stores LeBron James 0:19:49.950,0:19:55.800 and maverick Carter Carter's brand 0:19:54.030,0:19:57.900 uninterrupted launched a new Nike 0:19:55.800,0:19:58.500 sneaker collection and e-commerce store 0:19:57.900,0:20:01.049 so that's right 0:19:58.500,0:20:02.789 so maverick LeBrons media company on 0:20:01.049,0:20:04.590 Upton has hit a new milestone this week 0:20:02.789,0:20:07.049 announcing a new collaboration with Nike 0:20:04.590,0:20:08.879 that will release on October 7th through 0:20:07.049,0:20:10.470 uninterrupted newly launched ecommerce 0:20:08.879,0:20:12.690 store the collection which will include 0:20:10.470,0:20:14.489 uninterrupted branded Air Force Ones and 0:20:12.690,0:20:17.610 apparel items such as hoodies socks 0:20:14.489,0:20:19.139 shorts and hats so the launches media 0:20:17.610,0:20:21.809 company the idea is all been around 0:20:19.139,0:20:23.519 empowerment and and the foundation 0:20:21.809,0:20:25.710 really is kind of based on that so 0:20:23.519,0:20:27.899 maverick are states in the expansion of 0:20:25.710,0:20:30.149 retail also represent an expansion of 0:20:27.899,0:20:32.190 how uninterrupted sees itself as a role 0:20:30.149,0:20:34.049 in promoting this type of empowerment 0:20:32.190,0:20:35.759 the releasing of the products in apparel 0:20:34.049,0:20:37.769 is being used as a vehicle to further 0:20:35.759,0:20:39.090 the emotional connection between 0:20:37.769,0:20:40.649 consumers in the brand especially 0:20:39.090,0:20:42.690 through personalized products such as 0:20:40.649,0:20:44.789 the Air Force ones as well as allow 0:20:42.690,0:20:46.169 maverick and LeBron and their audience 0:20:44.789,0:20:54.539 to get to know each other better 0:20:46.169,0:20:56.669 Wow that last line was Nike maverick 0:20:54.539,0:20:59.519 Carter LeBron James new e-commerce 0:20:56.669,0:21:01.440 environment I love it I absolutely what 0:20:59.519,0:21:04.049 do you guys think it's the glossier of 0:21:01.440,0:21:09.450 footwear it's this is taking that model 0:21:04.049,0:21:11.190 and like yeah it's taking culture and 0:21:09.450,0:21:12.600 applying it with Commerce in the 0:21:11.190,0:21:13.889 background and it's absolutely amazing 0:21:12.600,0:21:15.659 this is what I love about it is that 0:21:13.889,0:21:17.070 consumers are actually going to look to 0:21:15.659,0:21:19.470 these icons and look to this platform 0:21:17.070,0:21:20.789 for advice and for inspiration and you 0:21:19.470,0:21:22.230 know what if you want to buy from them 0:21:20.789,0:21:24.029 is they're in the background awesome 0:21:22.230,0:21:25.889 right mm-hmm yeah I think it's taking 0:21:24.029,0:21:28.889 the text getting to a level now where 0:21:25.889,0:21:31.529 it's so reliable or it will become so 0:21:28.889,0:21:33.419 reliable that the actual authorities you 0:21:31.529,0:21:35.039 know whether it's an Emily Weiss or in 0:21:33.419,0:21:36.779 reality especially in the athletic world 0:21:35.039,0:21:38.489 like LeBron James Michael Jordan those 0:21:36.779,0:21:40.049 guys it's just gonna be up to business 0:21:38.489,0:21:42.029 managed to decide how they want to seat 0:21:40.049,0:21:44.549 it and just make all this thing of what 0:21:42.029,0:21:46.379 they want to be ugly yeah Ryan's toy 0:21:44.549,0:21:48.960 review I mean like anybody can do this 0:21:46.379,0:21:50.399 now and it's it this is I mean damn I 0:21:48.960,0:21:52.470 mean this is like the shot heard around 0:21:50.399,0:21:55.649 the world in my opinion this is this is 0:21:52.470,0:21:56.999 a big deal the sneakers cool - yeah Emma 0:21:55.649,0:21:59.009 the intern loves it by the way for those 0:21:56.999,0:22:01.409 listening and hear and here's the thing 0:21:59.009,0:22:03.330 if we zoom back to Story number what - 0:22:01.409,0:22:04.859 were just talking about yeah like you 0:22:03.330,0:22:05.970 know it sounds like kinda we're talking 0:22:04.859,0:22:07.259 out of both sides of our mouth here a 0:22:05.970,0:22:09.330 little bit but I think at the end of the 0:22:07.259,0:22:11.190 day the purpose of the story is the fact 0:22:09.330,0:22:13.559 that they have a brand that's instantly 0:22:11.190,0:22:14.759 loved and instantly notable and they're 0:22:13.559,0:22:16.349 turning on e-commerce in the back 0:22:14.759,0:22:17.940 around and doing it probably pretty 0:22:16.349,0:22:19.019 efficiently yeah you're still not do I 0:22:17.940,0:22:20.609 still don't think you're gonna do this 0:22:19.019,0:22:22.199 kind of stuff for mass you know 0:22:20.609,0:22:23.879 consumption like this is still like 0:22:22.199,0:22:25.829 high-end premium consumption but which 0:22:23.879,0:22:27.479 many many people will aspire to you 0:22:25.829,0:22:29.159 totally don't get me wrong so it's still 0:22:27.479,0:22:30.119 mass appeal it's a completely different 0:22:29.159,0:22:31.979 product but there's still a lot of 0:22:30.119,0:22:34.229 retail to be done through writer means 0:22:31.979,0:22:35.609 what is also interesting yeah I mean 0:22:34.229,0:22:37.289 you're gonna have to help me because you 0:22:35.609,0:22:42.779 know my sports knowledge is very limited 0:22:37.289,0:22:45.119 but so they got they got a lawmaker in 0:22:42.779,0:22:47.190 California to sign the bill on their 0:22:45.119,0:22:49.349 show did you see that so that college 0:22:47.190,0:22:54.119 athletes can get money from their name 0:22:49.349,0:22:57.029 and the that was side on their on their 0:22:54.119,0:22:59.489 show and so now you take every one of 0:22:57.029,0:23:01.409 those college athletes and you open up 0:22:59.489,0:23:03.449 this platform to each one of them who 0:23:01.409,0:23:06.559 now have the ability to move their name 0:23:03.449,0:23:08.999 and likeness like we'll see so many of 0:23:06.559,0:23:10.139 you think LeBron James calls you and 0:23:08.999,0:23:11.729 says hey I think you should sign that 0:23:10.139,0:23:13.409 pill huh my show you're like sweet 0:23:11.729,0:23:16.109 LeBron be right there no problem yeah 0:23:13.409,0:23:16.589 here I come yeah Wow yeah that was 0:23:16.109,0:23:18.569 pretty crazy 0:23:16.589,0:23:19.829 now Story number four though is even 0:23:18.569,0:23:21.089 crazier 0:23:19.829,0:23:22.949 well Story number four it's one of my 0:23:21.089,0:23:24.779 favorite topics obviously Instagram and 0:23:22.949,0:23:26.999 shopping slamming together so Instagram 0:23:24.779,0:23:28.709 is piloting a new products called 0:23:26.999,0:23:30.690 instant product launch notification 0:23:28.709,0:23:32.069 service enabling consumers to step up 0:23:30.690,0:23:33.899 automatic reminders about upcoming 0:23:32.069,0:23:36.329 product releases through Instagram 0:23:33.899,0:23:37.829 shopping so the product is actually 0:23:36.329,0:23:39.809 launched through an Instagram sticker or 0:23:37.829,0:23:41.339 through a button on the actual feed but 0:23:39.809,0:23:43.079 it allows people to do is allows people 0:23:41.339,0:23:44.489 to set up a reminder to get a 0:23:43.079,0:23:47.429 notification when the product is 0:23:44.489,0:23:48.929 actually available for purchase now this 0:23:47.429,0:23:51.149 is genius on a couple different sides 0:23:48.929,0:23:52.709 from a consumer standpoint it's really 0:23:51.149,0:23:54.179 amazing because now I don't have to 0:23:52.709,0:23:55.919 remember that hey tomorrow morning at 8 0:23:54.179,0:23:57.749 a.m. that product that I really want is 0:23:55.919,0:23:59.159 gonna be available so I better be on the 0:23:57.749,0:24:01.259 app ready to go even though I probably 0:23:59.159,0:24:03.389 already am thanks to instagrams usage 0:24:01.259,0:24:05.039 rates right but from a shopping 0:24:03.389,0:24:06.959 standpoint this is absolutely incredible 0:24:05.039,0:24:09.359 Instagram is utilizing kind of this 0:24:06.959,0:24:11.249 trend in drops and scarcity and they're 0:24:09.359,0:24:13.559 building products around it allowing 0:24:11.249,0:24:16.440 people who are selling on the platform 0:24:13.559,0:24:18.539 to not only trigger tons of sales or an 0:24:16.440,0:24:20.219 avalanche of sales from a consumer but 0:24:18.539,0:24:22.049 Instagram now has a reason for people to 0:24:20.219,0:24:23.789 come back onto the app in moments where 0:24:22.049,0:24:25.799 they might not be actually interacting 0:24:23.789,0:24:27.779 with them so think of the capability 0:24:25.799,0:24:28.300 that is going to really the opportunity 0:24:27.779,0:24:30.310 that will come in 0:24:28.300,0:24:32.080 to play now that you're really having 0:24:30.310,0:24:33.250 this meaningful trigger to jump back 0:24:32.080,0:24:34.780 into the platform more than you might 0:24:33.250,0:24:37.420 not already be so scale one to ten 0:24:34.780,0:24:39.190 Carter how cool is this it it I wouldn't 0:24:37.420,0:24:41.620 say it's cool here's the thing it's it's 0:24:39.190,0:24:44.170 not flashy it's a very basic concept 0:24:41.620,0:24:46.210 like it's just a notification the basic 0:24:44.170,0:24:48.430 works the point being though is it works 0:24:46.210,0:24:51.280 and we see the consistent are the 0:24:48.430,0:24:53.980 continued movement towards more more 0:24:51.280,0:24:55.960 shopping features and unlocking just 0:24:53.980,0:24:57.100 little things like this means huge huge 0:24:55.960,0:24:58.810 things for some of their you know I 0:24:57.100,0:25:00.400 think Nike and Adidas are both part of 0:24:58.810,0:25:02.410 the pilot program I mean think about 0:25:00.400,0:25:04.180 shoe drops like if we go back to Story 0:25:02.410,0:25:05.830 number three all of a sudden now like 0:25:04.180,0:25:07.180 why would you drop it anywhere else like 0:25:05.830,0:25:08.740 why would you drop a product anywhere 0:25:07.180,0:25:10.150 else you have everything you need on 0:25:08.740,0:25:11.290 Instagram you have saved payment 0:25:10.150,0:25:13.480 information you for filling through 0:25:11.290,0:25:14.500 Instagram your your your advertising 0:25:13.480,0:25:17.020 through them so you're doing paid media 0:25:14.500,0:25:18.730 and every single person who's signed up 0:25:17.020,0:25:21.070 for a drop notification is gonna get it 0:25:18.730,0:25:23.050 at the same time making this what was 0:25:21.070,0:25:25.720 once a physical footprint or physical 0:25:23.050,0:25:27.100 stores kind of golden age of drops now 0:25:25.720,0:25:28.960 is gonna happen all on Instagram a 0:25:27.100,0:25:30.790 platform that their fans know and love 0:25:28.960,0:25:34.240 and live on three to four hours a day so 0:25:30.790,0:25:36.550 Carter not being as cool as you are and 0:25:34.240,0:25:38.620 not like the last thing I think I tried 0:25:36.550,0:25:40.980 to go online for Dubai was concert 0:25:38.620,0:25:44.980 tickets and that was a long time ago 0:25:40.980,0:25:47.620 what does this do though for the the 0:25:44.980,0:25:50.830 like the whole drop concept like if if 0:25:47.620,0:25:52.780 now those cool people who you know knew 0:25:50.830,0:25:54.850 about a sneaker drop and there's only a 0:25:52.780,0:25:56.860 hundred fifty pairs of sneakers like is 0:25:54.850,0:25:58.540 this gonna are those people are gonna be 0:25:56.860,0:26:00.010 like well this sucks now there's five 0:25:58.540,0:26:02.530 hundred thousand people that know about 0:26:00.010,0:26:05.140 it and or is it just an opportunity for 0:26:02.530,0:26:07.000 brands to put out more like what what 0:26:05.140,0:26:09.910 happens to the drop culture now that 0:26:07.000,0:26:12.730 this is being like democratized across 0:26:09.910,0:26:14.320 Instagram I think you'll well I think 0:26:12.730,0:26:16.750 each brand will probably play that in a 0:26:14.320,0:26:18.430 way that they would like yeah I I get 0:26:16.750,0:26:20.380 what you're saying is like we used to 0:26:18.430,0:26:22.000 launch 150 pairs in New York and LA in 0:26:20.380,0:26:23.530 Miami but all of a sudden a bunch of 0:26:22.000,0:26:25.360 kids in Tennessee potentially are going 0:26:23.530,0:26:28.300 to get all the shoes yeah I think though 0:26:25.360,0:26:29.970 when you look at brands spreading beyond 0:26:28.300,0:26:32.740 like the epicenters of culture 0:26:29.970,0:26:34.240 democratization is pretty amazing now 0:26:32.740,0:26:35.920 they have to be careful of how do you 0:26:34.240,0:26:37.870 not water down you know the true value 0:26:35.920,0:26:39.460 of like oh this shoe is in New York shoe 0:26:37.870,0:26:40.930 engines in New York doesn't mean they're 0:26:39.460,0:26:41.860 not gonna do incredible activations in 0:26:40.930,0:26:42.130 New York City it doesn't mean they're 0:26:41.860,0:26:44.170 not 0:26:42.130,0:26:45.400 do all these celebrity appearances and 0:26:44.170,0:26:47.350 endorsements and all that kind of stuff 0:26:45.400,0:26:49.780 but you're doing is you're making the 0:26:47.350,0:26:51.760 act of actually purchasing those drops 0:26:49.780,0:26:53.140 something that is just a couple taps 0:26:51.760,0:26:54.880 away on a platform that they know and 0:26:53.140,0:26:56.050 love and not a delta flight to New 0:26:54.880,0:26:57.550 York's to do to try to get those shoes 0:26:56.050,0:26:58.960 well and you have to look at it not as a 0:26:57.550,0:27:00.340 point in tattoo I think you know from 0:26:58.960,0:27:02.260 then I'd say from our spirits as 0:27:00.340,0:27:04.720 retailers what I think about this too is 0:27:02.260,0:27:06.550 that data actually over time becomes 0:27:04.720,0:27:08.500 inherently better and more valuable to 0:27:06.550,0:27:09.880 so every time you try to do this you 0:27:08.500,0:27:11.920 know how many people are signing up to 0:27:09.880,0:27:13.060 get notified of the drop so then you get 0:27:11.920,0:27:15.040 a better idea from an inventory 0:27:13.060,0:27:16.570 forecasting perspective how big is big 0:27:15.040,0:27:18.160 as you do these different types of 0:27:16.570,0:27:19.660 things which that type of data still is 0:27:18.160,0:27:21.370 kind of ephemeral because you don't know 0:27:19.660,0:27:22.570 exactly you have people are interested 0:27:21.370,0:27:24.430 but are they casually interested are 0:27:22.570,0:27:25.600 they really interested like this gives 0:27:24.430,0:27:27.550 you a little bit of a better estimation 0:27:25.600,0:27:29.680 of all that this happened to me by the 0:27:27.550,0:27:31.930 way I remember telling you and you 0:27:29.680,0:27:35.200 you're not cool enough Mele who's no 0:27:31.930,0:27:37.240 longer here and got no longer he's off 0:27:35.200,0:27:39.100 on his next next adventure but hope he's 0:27:37.240,0:27:41.200 doing well you guys made fun of me 0:27:39.100,0:27:43.330 because there was a Nike shoe an Air 0:27:41.200,0:27:45.670 Jordan that I wanted to buy that I 0:27:43.330,0:27:46.930 missed the timing on and thankfully I 0:27:45.670,0:27:49.210 didn't buy it because you guys talking 0:27:46.930,0:27:51.670 out of it after I showed it to you but 0:27:49.210,0:27:54.340 had this been available that she would 0:27:51.670,0:27:56.170 probably be on my foot right now so that 0:27:54.340,0:27:59.320 makes me think it's cool okay all right 0:27:56.170,0:28:02.560 fair story number five let's close this 0:27:59.320,0:28:06.070 out with what else the Kardashians the 0:28:02.560,0:28:08.050 Kardashians are launching today on 0:28:06.070,0:28:11.140 Friday a business to sell clothes from 0:28:08.050,0:28:14.530 their own closets as resale the resale 0:28:11.140,0:28:17.260 market has expanded but Kardashian 0:28:14.530,0:28:20.170 closet obviously spelled closet with a K 0:28:17.260,0:28:21.310 will allow shoppers to purchase used 0:28:20.170,0:28:23.110 items from the closets of the 0:28:21.310,0:28:24.970 Kardashians through their new online 0:28:23.110,0:28:27.730 store they're releasing they've released 0:28:24.970,0:28:31.660 a couple of items in advance of this 0:28:27.730,0:28:34.270 drop I just use drop they they've 0:28:31.660,0:28:36.130 dropped a couple of items on Instagram 0:28:34.270,0:28:38.530 so they have a whole Instagram account 0:28:36.130,0:28:41.860 dedicated to highlighting the the items 0:28:38.530,0:28:43.390 that they'll be selling but the first 0:28:41.860,0:28:46.480 few items you guys care what they are 0:28:43.390,0:28:49.570 are you hundred percent okay one of kris 0:28:46.480,0:28:53.680 Jenner's Gucci handbags that is 0:28:49.570,0:28:55.900 beautiful and athletic set from Keith 0:28:53.680,0:28:58.570 which I know Chris is going to be 0:28:55.900,0:29:01.630 they're trying to get I like it and a 0:28:58.570,0:29:04.210 pair of off-white boots who Emma the 0:29:01.630,0:29:08.290 intern just introduced the brand to 0:29:04.210,0:29:13.090 Chris today yesterday also so those are 0:29:08.290,0:29:15.850 a few name drops already I know so is 0:29:13.090,0:29:17.770 this is a store through an actual kamar 0:29:15.850,0:29:18.970 like e-commerce store or like is it 0:29:17.770,0:29:20.410 through Instagram or how are they 0:29:18.970,0:29:22.060 actually selling right now it's through 0:29:20.410,0:29:24.190 Instagram their stores they have an 0:29:22.060,0:29:26.710 Instagram page the narrative continues 0:29:24.190,0:29:28.750 here it's like why would you ever go to 0:29:26.710,0:29:30.190 a different platform when you're able to 0:29:28.750,0:29:31.660 do everything socially when the 0:29:30.190,0:29:34.540 Kardashians have like such an iconic 0:29:31.660,0:29:36.520 let's say influence on the Instagram 0:29:34.540,0:29:38.020 world like why the heck would you spin 0:29:36.520,0:29:39.760 up another shop when you can actually 0:29:38.020,0:29:41.170 just make a couple hundred thousand 0:29:39.760,0:29:43.960 dollars casually taking pictures in your 0:29:41.170,0:29:46.090 closet yes so smart I mean people will 0:29:43.960,0:29:48.670 want to buy the Kardashians items for 0:29:46.090,0:29:50.680 various reasons whether they like 0:29:48.670,0:29:53.890 fashion or other things we probably 0:29:50.680,0:29:56.470 don't need to get into but yeah it's 0:29:53.890,0:29:58.750 brilliant I mean the there's a move 0:29:56.470,0:30:01.330 going toward the resale market we know 0:29:58.750,0:30:02.710 that and we were talking again I'm gonna 0:30:01.330,0:30:04.360 say Emma's name again but we were 0:30:02.710,0:30:06.430 talking about the stories for today we 0:30:04.360,0:30:08.770 were she even mentioned you know like if 0:30:06.430,0:30:10.300 if people like the Kardashians and 0:30:08.770,0:30:12.940 people with a huge following start 0:30:10.300,0:30:16.960 getting into this market like they have 0:30:12.940,0:30:18.400 the potential possibly to give some of 0:30:16.960,0:30:19.540 these established players like the real 0:30:18.400,0:30:21.700 real run for their money 0:30:19.540,0:30:23.950 yeah if I'm the real real I'm quaking in 0:30:21.700,0:30:25.540 my boots no pun intended really on this 0:30:23.950,0:30:27.310 story I think it's you know it's 0:30:25.540,0:30:29.110 fascinating cuz it's a literally a 0:30:27.310,0:30:30.850 direct vetting of the quality of the 0:30:29.110,0:30:32.350 product hmm those people are standing 0:30:30.850,0:30:33.490 behind you could get into some games 0:30:32.350,0:30:35.440 with this too like I'm curious how many 0:30:33.490,0:30:37.090 you know do the Kardashians probably 0:30:35.440,0:30:38.800 even pay for their clothes so the cost 0:30:37.090,0:30:40.810 of goods on their business for this is 0:30:38.800,0:30:43.090 probably zero and that's probably true 0:30:40.810,0:30:44.500 of almost any celebrity so like holy 0:30:43.090,0:30:45.940 crap if this works and they get the 0:30:44.500,0:30:48.040 technology to stand this up quickly for 0:30:45.940,0:30:49.690 anybody the sing critics I think that's 0:30:48.040,0:30:51.610 the question is how will this continue 0:30:49.690,0:30:53.110 to expand and we all know that it will 0:30:51.610,0:30:54.670 continue to expand but what direction 0:30:53.110,0:30:56.650 but imagine just from an endorsement 0:30:54.670,0:30:58.330 standpoint it's like instead of just 0:30:56.650,0:31:00.370 endorsing it won't you say that you used 0:30:58.330,0:31:02.230 it and was from your closet right right 0:31:00.370,0:31:03.190 and what AG way to launch a brand 0:31:02.230,0:31:04.180 well like the college thing you were 0:31:03.190,0:31:05.830 just talking about like game or in 0:31:04.180,0:31:08.640 sneakers in the Final Four now I can 0:31:05.830,0:31:11.539 sell them the same way right you know 0:31:08.640,0:31:13.710 and put you know all kinds of provenance 0:31:11.539,0:31:15.960 bringing French back into it after last 0:31:13.710,0:31:18.809 week into the whole game as well so like 0:31:15.960,0:31:20.610 this is I these stories are just 0:31:18.809,0:31:21.840 game-changing this week like this whole 0:31:20.610,0:31:23.610 social commerce idea that we talked 0:31:21.840,0:31:25.740 about a lot this is man it's coming 0:31:23.610,0:31:30.600 faster and more furious than we ever 0:31:25.740,0:31:33.240 ever expected for sure all right well 0:31:30.600,0:31:35.549 that closes us up for the week lots of 0:31:33.240,0:31:37.470 cool stories lots of cool stories this 0:31:35.549,0:31:39.330 week so a couple of housekeeping notes 0:31:37.470,0:31:40.889 if you are interested in checking out 0:31:39.330,0:31:42.690 third house we've had a lot of cool 0:31:40.889,0:31:45.179 speakers at third house recently just 0:31:42.690,0:31:48.750 yesterday we had Julie Kaczynski who 0:31:45.179,0:31:51.029 gave a and gave a presentation in in 0:31:48.750,0:31:53.250 third house yeah Julie came she has a 0:31:51.029,0:31:55.409 company called pitch well and the 0:31:53.250,0:31:58.230 content will be available from that 0:31:55.409,0:32:00.960 event on the third house comm site for 0:31:58.230,0:32:02.519 our members shortly but Julie helps work 0:32:00.960,0:32:05.639 with everybody from startups to 0:32:02.519,0:32:07.039 established companies people within 0:32:05.639,0:32:09.240 those companies who are trying to pitch 0:32:07.039,0:32:11.850 innovation projects to executive 0:32:09.240,0:32:14.220 leadership for example did a really 0:32:11.850,0:32:16.019 great presentation yesterday on some you 0:32:14.220,0:32:17.639 know mistakes that comment common 0:32:16.019,0:32:19.769 mistakes made in pitches and then ways 0:32:17.639,0:32:20.970 to quickly turn those around yeah 0:32:19.769,0:32:21.990 absolutely and she'll be back here for 0:32:20.970,0:32:22.980 startup week next week here in 0:32:21.990,0:32:24.750 Minneapolis too so if you're not 0:32:22.980,0:32:26.789 available that content is available 0:32:24.750,0:32:28.830 online we also had Sasha Martin recently 0:32:26.789,0:32:30.570 she talked about you know what it's like 0:32:28.830,0:32:32.370 to run a high-end fashion boutique in 0:32:30.570,0:32:34.649 the age of Amazon and of course we also 0:32:32.370,0:32:35.789 had a presentation from yours truly that 0:32:34.649,0:32:37.019 I've given throughout the country this 0:32:35.789,0:32:39.120 year so if you're checking that out 0:32:37.019,0:32:40.830 remember if you're a loyal Omni talk 0:32:39.120,0:32:43.049 subscriber and listener you get a 0:32:40.830,0:32:45.899 discount to our memberships just use the 0:32:43.049,0:32:48.240 code Fast Five when you sign up and you 0:32:45.899,0:32:51.299 should be all set in addition we have 0:32:48.240,0:32:52.799 video now of our Fast Five podcast as 0:32:51.299,0:32:55.200 you've as you probably heard us allude 0:32:52.799,0:32:57.600 to that goes live on YouTube every 0:32:55.200,0:32:59.460 Saturday so if you're interested in 0:32:57.600,0:33:01.289 viewing or listening to our content via 0:32:59.460,0:33:03.960 that medium please check it out and do 0:33:01.289,0:33:05.580 so as always remember to like review and 0:33:03.960,0:33:06.840 subscribe to our podcast every 0:33:05.580,0:33:08.820 difference makes a difference our 0:33:06.840,0:33:10.139 reviews are definitely climbing so thank 0:33:08.820,0:33:10.590 you in fact if you're listening to this 0:33:10.139,0:33:12.169 right now 0:33:10.590,0:33:14.669 head on over to the YouTube channel 0:33:12.169,0:33:16.649 subscribe there as well rate review 0:33:14.669,0:33:19.649 it'll only take a few seconds and God 0:33:16.649,0:33:22.500 it'll mean a hell of a lot to both to an 0:33:19.649,0:33:28.380 especially alright 0:33:22.500,0:33:29.640 at least I needed I need at last but not 0:33:28.380,0:33:31.950 least I want to give a big shout-out to 0:33:29.640,0:33:34.710 our sponsor trigo thank you for your 0:33:31.950,0:33:36.570 ongoing support Emma the intern great 0:33:34.710,0:33:38.490 job first week Neal hope you're doing 0:33:36.570,0:33:40.860 well - and of course from everyone here 0:33:38.490,0:33:44.870 in the podcast studio from 3rd house in 0:33:40.860,0:33:44.870 Minneapolis be careful out there