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Forbes | ‘Contactless’ Is Retail’s New Must-Have Safe Word, But Executing It Is Easier Said Than Done

Forbes | ‘Contactless’ Is Retail’s New Must-Have Safe Word, But Executing It Is Easier Said Than Done

Every retailer is going contactless, but what the different interpretations of this word can mean for the safety of both…
Forbes | Kohl’s Claim Of An Off-Mall Real Estate Advantage Is Pure Fantasy

Forbes | Kohl’s Claim Of An Off-Mall Real Estate Advantage Is Pure Fantasy

Kohl’s can argue its real estate is an advantage all it wants, but nothing changes the fact that it still…
Forbes | After Her First 100 Days, The Future Looks Really Bright For Sam’s Club CEO Kath McLay

Forbes | After Her First 100 Days, The Future Looks Really Bright For Sam’s Club CEO Kath McLay

New Sam’s Club CEO Kath McLay’s first 100 days have been a baptism by a COVID-19 fire, but that hasn’t…
Forbes | Walmart’s ‘Express’ Delivery Program Could Make COVID-19 Even Harder On America’s Poor

Forbes | Walmart’s ‘Express’ Delivery Program Could Make COVID-19 Even Harder On America’s Poor

Walmart’s Express delivery program is tone deaf and could only exacerbate the already growing concerns across the food supply chain.
Forbes | Sam’s Club’s New Concierge Shopping Service For Seniors Sets A High Bar For Retail Innovation

Forbes | Sam’s Club’s New Concierge Shopping Service For Seniors Sets A High Bar For Retail Innovation

On March 27, Sam’s Club rolled out a new concierge service to all 600 of its stores, whereby seniors and…
Forbes | Malls Should Not Reopen Until These 5 Ideas Are In Place

Forbes | Malls Should Not Reopen Until These 5 Ideas Are In Place

As easy as it is to rush to reopen, shopping malls should take the opposite approach and use the time…
Forbes | Walmart Is Setting An Example And Now It Must Live Up To Its Promises

Forbes | Walmart Is Setting An Example And Now It Must Live Up To Its Promises

Walmart’s recent public messaging sets the right example, but it now needs to live up to its promises and fight…
Forbes | There’s A Technology Retailers Have Been Scared To Try, But Could Make Shopping Safer Immediately

Forbes | There’s A Technology Retailers Have Been Scared To Try, But Could Make Shopping Safer Immediately

The retail industry has misguidedly sat on its hands for years when it comes to scan-and-go mobile shopping technology, but…
3 Game Changing Ideas Walmart Should Consider In Its Battle With Amazon | Forbes

3 Game Changing Ideas Walmart Should Consider In Its Battle With Amazon | Forbes

Walmart is right to focus its efforts on grocery, but make no mistake, grocery is just a bilge pump. To…
The 3 Questions Investors Should Be Asking DTC Brands In Wake Of Brandless Shutting Down | Forbes

The 3 Questions Investors Should Be Asking DTC Brands In Wake Of Brandless Shutting Down | Forbes

What Brandless zealots, its celebrity investors, and SoftBank especially missed is that every new direct-to-consumer “brand” always ends up, if…
Macy’s Decision To Close Its SF Office Is The Scary Last Nail In Its Own Coffin | Forbes

Macy’s Decision To Close Its SF Office Is The Scary Last Nail In Its Own Coffin | Forbes

A new location for Macy’s tech office is just a cost savings scapegoat and a pyrrhic victory for Wall Street.…
The Strategy Behind Amazon Getting Back Into Mall Pop-Up Stores | Forbes

The Strategy Behind Amazon Getting Back Into Mall Pop-Up Stores | Forbes

Similar to the armed peasants pawns in chess are meant to represent, Amazon’s pop-ups are nothing fancy, but over time…
Walmart’s First-Ever Super Bowl Ad Ironically Highlights The Biggest Trend Retailers Missed For Decades | Forbes

Walmart’s First-Ever Super Bowl Ad Ironically Highlights The Biggest Trend Retailers Missed For Decades | Forbes

High production values and the use of the less expensive Bill from Bill & Ted’s Excellent Adventure in Walmart’s Super…
Starbucks Pickup Only Store Is A Spectacular Glimpse Into The Future Of Embedded Retail | Forbes

Starbucks Pickup Only Store Is A Spectacular Glimpse Into The Future Of Embedded Retail | Forbes

The Starbucks Pickup Only store in NYC looks like a Starbucks, walks like a Starbucks, even quacks like a Starbucks,…