While much has been confirmed about Amazon’s new grocery store set to open in Woodland Hills, CA sometime in 2020, there is still one big and unanswered question upon which its entire success could depend — is there an app for that?
The coronavirus has already pushed retail quickly into new and more impersonal directions, but there are still far more and far bigger dominoes to fall, writes Store of the Future expert and Forbes Senior Contributor Chris Walton.
Last week Fleet Feet announced a new inventory-less concept store in Portland, Oregon. The store, aptly dubbed the “Fleet Street Drop Shop,” will carry shoes for try-on in 35 of the most popular men’s and women’s shoe sizes, offer 3D foot scanning, and ship to customers in two days, free of charge. It is a move that should be roundly applauded.
Walmart is right to focus its efforts on grocery, but make no mistake, grocery is just a bilge pump. To survive in the long-run against Amazon, Walmart needs to go back to its roots and spur more innovative ideas.
What Brandless zealots, its celebrity investors, and SoftBank especially missed is that every new direct-to-consumer “brand” always ends up, if successful, as one of three distinctly different ideas.
A new location for Macy’s tech office is just a cost savings scapegoat and a pyrrhic victory for Wall Street. If the work, the vision, and the strategy aren’t there, that is the real problem, not the location of the office, writes Forbes Contributor Chris Walton.
Similar to the armed peasants pawns in chess are meant to represent, Amazon’s pop-ups are nothing fancy, but over time they could become a slow, tactical play to eat away at the remaining scraps upon which mall-based retail still feeds.
Walmart’s First-Ever Super Bowl Ad Ironically Highlights The Biggest Trend Retailers Missed For Decades | Forbes
High production values and the use of the less expensive Bill from Bill & Ted’s Excellent Adventure in Walmart’s Super Bowl ad notwithstanding, order pickup is not a new idea and could be a signal that Walmart is vulnerable to other more important trends in the years ahead.
The Starbucks Pickup Only store in NYC looks like a Starbucks, walks like a Starbucks, even quacks like a Starbucks, but there is one big difference — customers place their orders from their mobile phones.
Chris shares his five most important criteria to consider when hiring retail employees for long-term success.
2019 Retail Awards — Lululemon Impressed, Macy’s Sputtered, & Nike Showed Its Middle Finger to Amazon | Forbes
Contributor Chris Walton serves up his awards for the highlights and lowlights of one of the best retail years in recent memory — 2019, the year retail fought back.
Walmart CEO Doug McMillion’s decision to bet on supercenters highlights his keen understanding of where Walmart’s business is today, against where the industry is headed for the future.
Chris Walton gives his candid opinion of what to expect in 2020, including what CEOs could be on the chopping block, how Amazon will shock the world, what trends are here to stay vs. just impostors, and what company’s new CEO may already be making some really big mistakes.
An an interview with Shoptalk’s Chief Global Content Officer, Forbes Contributor Chris and Anne learn why now was the exact right time for Shoptalk to put the entire retail industry on notice with its announcement that 100% of its 2020 speaker lineup will be women.
Evidence abounds to suggest that Amazon’s reported new grocery store concept could be unlike and better than anything the grocery industry has ever seen before.