Walmart is right to focus its efforts on grocery, but make no mistake, grocery is just a bilge pump. To survive in the long-run against Amazon, Walmart needs to go back to its roots and spur more innovative ideas.
What Brandless zealots, its celebrity investors, and SoftBank especially missed is that every new direct-to-consumer “brand” always ends up, if successful, as one of three distinctly different ideas.
A new location for Macy’s tech office is just a cost savings scapegoat and a pyrrhic victory for Wall Street. If the work, the vision, and the strategy aren’t there, that is the real problem, not the location of the office, writes Forbes Contributor Chris Walton.
Similar to the armed peasants pawns in chess are meant to represent, Amazon’s pop-ups are nothing fancy, but over time they could become a slow, tactical play to eat away at the remaining scraps upon which mall-based retail still feeds.
Walmart’s First-Ever Super Bowl Ad Ironically Highlights The Biggest Trend Retailers Missed For Decades | Forbes
High production values and the use of the less expensive Bill from Bill & Ted’s Excellent Adventure in Walmart’s Super Bowl ad notwithstanding, order pickup is not a new idea and could be a signal that Walmart is vulnerable to other more important trends in the years ahead.
The Starbucks Pickup Only store in NYC looks like a Starbucks, walks like a Starbucks, even quacks like a Starbucks, but there is one big difference — customers place their orders from their mobile phones.
Chris shares his five most important criteria to consider when hiring retail employees for long-term success.
2019 Retail Awards — Lululemon Impressed, Macy’s Sputtered, & Nike Showed Its Middle Finger to Amazon | Forbes
Contributor Chris Walton serves up his awards for the highlights and lowlights of one of the best retail years in recent memory — 2019, the year retail fought back.
Walmart CEO Doug McMillion’s decision to bet on supercenters highlights his keen understanding of where Walmart’s business is today, against where the industry is headed for the future.
Chris Walton gives his candid opinion of what to expect in 2020, including what CEOs could be on the chopping block, how Amazon will shock the world, what trends are here to stay vs. just impostors, and what company’s new CEO may already be making some really big mistakes.
An an interview with Shoptalk’s Chief Global Content Officer, Forbes Contributor Chris and Anne learn why now was the exact right time for Shoptalk to put the entire retail industry on notice with its announcement that 100% of its 2020 speaker lineup will be women.
Evidence abounds to suggest that Amazon’s reported new grocery store concept could be unlike and better than anything the grocery industry has ever seen before.
While CNBC reported last week that Amazon has begun talks to license Amazon Go technology to airports, movie theaters, and sporting events, these moves are simply early stage child’s play in relation to the long-term impact Amazon Go could have on the retail industry.
WSJ Report On Jetblack Is Further Proof Of The Gross Ineffectiveness Of Marc Lore’s Innovation Record At Walmart | Forbes
The latest reported statistic that Jetblack has only 600 members is nothing short of embarrassing and yet another sign of the ineffectiveness of Marc Lore’s innovation work at Walmart.
The shopping mall industry is in rough shape, but it doesn’t need to be. There are fresh approaches, inspired by technology and the discipline of experience design, that could reverse the downward trend.