feature

Forbes | ‘Contactless’ Is Retail’s New Must-Have Safe Word, But Executing It Is Easier Said Than Done

Forbes | ‘Contactless’ Is Retail’s New Must-Have Safe Word, But Executing It Is Easier Said Than Done

Every retailer is going contactless, but what the different interpretations of this word can mean for the safety of both…
Forbes | Kohl’s Claim Of An Off-Mall Real Estate Advantage Is Pure Fantasy

Forbes | Kohl’s Claim Of An Off-Mall Real Estate Advantage Is Pure Fantasy

Kohl’s can argue its real estate is an advantage all it wants, but nothing changes the fact that it still…
Forbes | After Her First 100 Days, The Future Looks Really Bright For Sam’s Club CEO Kath McLay

Forbes | After Her First 100 Days, The Future Looks Really Bright For Sam’s Club CEO Kath McLay

New Sam’s Club CEO Kath McLay’s first 100 days have been a baptism by a COVID-19 fire, but that hasn’t…
Forbes | Walmart’s ‘Express’ Delivery Program Could Make COVID-19 Even Harder On America’s Poor

Forbes | Walmart’s ‘Express’ Delivery Program Could Make COVID-19 Even Harder On America’s Poor

Walmart’s Express delivery program is tone deaf and could only exacerbate the already growing concerns across the food supply chain.
Forbes | Sam’s Club’s New Concierge Shopping Service For Seniors Sets A High Bar For Retail Innovation

Forbes | Sam’s Club’s New Concierge Shopping Service For Seniors Sets A High Bar For Retail Innovation

On March 27, Sam’s Club rolled out a new concierge service to all 600 of its stores, whereby seniors and…
Forbes | Malls Should Not Reopen Until These 5 Ideas Are In Place

Forbes | Malls Should Not Reopen Until These 5 Ideas Are In Place

As easy as it is to rush to reopen, shopping malls should take the opposite approach and use the time…
Forbes | Walmart Is Setting An Example And Now It Must Live Up To Its Promises

Forbes | Walmart Is Setting An Example And Now It Must Live Up To Its Promises

Walmart’s recent public messaging sets the right example, but it now needs to live up to its promises and fight…
Forbes | There’s A Technology Retailers Have Been Scared To Try, But Could Make Shopping Safer Immediately

Forbes | There’s A Technology Retailers Have Been Scared To Try, But Could Make Shopping Safer Immediately

The retail industry has misguidedly sat on its hands for years when it comes to scan-and-go mobile shopping technology, but…
Women’s Retail Collective Podcast: Publicis Health Media Director of Content Laura Heller

Women’s Retail Collective Podcast: Publicis Health Media Director of Content Laura Heller

Laura Heller is not only an influential woman in the retail industry but as the former Editor for Retail Dive…
Spotlight Podcast: Deborah Leff IBM Global Leader and CTO, Data Science & AI for Retail & CPG

Spotlight Podcast: Deborah Leff IBM Global Leader and CTO, Data Science & AI for Retail & CPG

In our ongoing series this week highlighting women in retail, Chris Walton and Anne Mezzenga sit down with Deborah Leff,…
Women’s Retail Collective Podcast: Nook Co-Founders, Maria Vogelei and Sy Yang

Women’s Retail Collective Podcast: Nook Co-Founders, Maria Vogelei and Sy Yang

Maria Vogelei started Nook because she was looking for an escape for her and her toddler daughter. What she didn’t…
Spotlight Series: Innovation Process & Action with PepsiCo Labs General Manager Anna Farberov

Spotlight Series: Innovation Process & Action with PepsiCo Labs General Manager Anna Farberov

In the latest edition of the Omni Talk Spotlight series, Chris Walton and Anne Mezzenga chat with Anna Farberov of…
Fast Five Podcast: Thank God We Have Kohl’s For Comic Relief

Fast Five Podcast: Thank God We Have Kohl’s For Comic Relief

In this week’s Fast Five, sponsored by Trigo and Insignia, Chris Walton and Anne Mezzenga discuss Kohl’s hilarious new partnership…
Robots and Retail Go Together Like Zeros and Ones | Chain Store Age

Robots and Retail Go Together Like Zeros and Ones | Chain Store Age

The beauty of robots is that they offer the simplest and easiest way for retailers to understand the data load…