Recent Articles By Chris
Sex, China, and Covid-19. What sounds like an afternoon White House press briefing actually holds the key to understanding why virtual reality (aka VR) is one of the most overblown topics in retail right now. Source: Sex, China and Covid-19 – The Robin Report
If Walmart can test full self-checkout in one of its stores, then there is nothing that should stop similar technologies from also coming soon to a mall near you.
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Today’s Top Talk covers Starbucks requiring face masks, Muji filing for bankruptcy, and DHL opening a mobile, pop-up shipping store in MD.
Today’s Top Talk covers Bed Bath & Beyond store closures, Sur la Table filing for bankruptcy, Walmart selling health insurance policies, and the lifeline that livestreaming has proved to be…
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High production values and the use of the less expensive Bill from Bill & Ted’s Excellent Adventure in Walmart’s Super Bowl ad notwithstanding, order pickup is not a new idea and could be a signal that Walmart is vulnerable to other more important trends in the years ahead.
In this week’s episode of the Fast Five, sponsored by Trigo, Chris Walton, Anne Mezzenga, and Emma the Intern debate the merits of J.Crew’s new CEO hire, the sexiness of Amazon’s new pop-up stores, Carvana’s expansion, Vitamin Shoppe getting hot and sweaty with LA Fitness, and a random story Anne…
Alicia Howell is well-known for her position as Chief Accounting Officer at 7-Eleven, but after hearing this podcast, you’ll see the critical role she plays in helping innovation teams there get the financial backing and continued support to keep their industry-first concepts coming to market. In this podcast Alicia shares…
Retail incubators need big investment in order to see big rewards, and the ones that have had the most success, like Walmart Labs, prove that. But without big investment and adequate support from upper management, these programs can fizzle out before they ever get the chance to make much of…
Chris Walton believes that the in-store experience is key to brick and mortar’s survival. But in order to succeed, stores will have to look very different than they do today.
The Starbucks Pickup Only store in NYC looks like a Starbucks, walks like a Starbucks, even quacks like a Starbucks, but there is one big difference — customers place their orders from their mobile phones.