One of the least understood things about offering guest WiFi is how it can bring a retailer closer to its customers, writes Chris Walton in the final part of his series on WiFi.
As easy as it is to assume that Walmart’s and Sam’s Club’s innovation efforts should be moving in the same direction, there is a really good reason why they appear to be on different paths.
The second part in our guest series discussing RetailMeNot’s 2019 Retailer Playbook.
Chris Walton sits down with Adam Williams to discuss the past, present, and future of retail as the featured guest on the Retail Redeveloped Podcast.
Sam’s Club announced that it has developed, filed a patent and will soon be testing new scanning technology in its Dallas-based innovation lab and club called Sam’s Club Now. Members will be able to test this technology beginning this spring using the Sam’s Club Now app.
Chris Walton offers his serious and slightly comic take on the best and the worst of Shoptalk 2019 in Las Vegas.
Over the last few years, Amazon has introduced over 900 “lockers” around the US giving their customers an alternative point of delivery, beyond their front doorstep, to receive Amazon products. Often located … Continue Reading Commerce at Coachella — Amazon’s purposeful promotion of last-mile dominance.
Self-driving stores are poised to unlock the first new retail channel since e-commerce. Shopping in your pajamas moves beyond the mobile device, when the physical store comes to your door. Omni Talk discusses how this is possible, and the future of autonomous stores with Ali Ahmed, CEO and Founder of Robomart.
Omni Talk sits down with True Fit Co-Founder, Romney Evans live from Shoptalk to understand how their platform gives shoppers the confidence that the products they buy online will fit right, the first time.
Shoptalk Spotlight: Talking AI w/ Justine Santa Cruz, Satisfi Labs SVP Enterprise and Retail [Podcast]
Omni Talk gets real on AI and what it means to Satisfi Labs SVP Enterprise and Retail Justine Santa Cruz. We discuss how to leverage AI to create customer interactions that maintain a brand’s personality and the ability to be “always on” when answering customer inquiries.
Shoptalk Spotlight: The Radical World of Re-commerce with Optoro SVP of e-commerce, Larisa Summers [Podcast]
Omni Talk sits down with Optoro SVP of e-commerce, Larisa Summers live from Shoptalk to discuss the rapidly evolving returns space and how it can make or break a retailer’s business.
Shoptalk Podcast Spotlight: Behind the Scenes with Shoptalk’s Chief Global Content Officer, Zia Daniell Wigder
Chief Global Content Officer, Zia Daniell Wigder, shares with the Omni Talk audience all that goes in to the most anticipated event in retail. We cover their newly announced Retail Club, Retail Education Certificate and the 75 trends that will change retail in the next 10 years.
Former VP Target Store of the Future and Forbes Contributor Chris Walton discusses an innovation that could one day put a wrench in TJX’s decades long winning steak.
Omni Talk sits down with Market Beyond CEO, Yuval Yifrach, to discuss the state of insight and analytics in e-commerce and learn why all the market data retailers traditionally have at their fingertips in stores via Nielsen and IRI, is now available across e-commerce too.
Former Target VP of Innovation and Forbes Contributor Chris Walton gives his opinion on the 10 things every Shoptalk 2019 attendee should do in Las Vegas this year.