Walgreens Boots Alliance is betting its 8,700 bricks-and-mortar stores, and not a network of fulfillment centers, hold the key to speeding up delivery of online consumer orders and increasing sales.
The pharmacy giant recently closed a warehouse in Edwardsville, Ill., dedicated to filling e-commerce orders for household items such as toothpaste and nail polish, signaling that it is going all-in on the idea that its stores will do double duty as both retail outlets and hubs for home deliveries.
Walgreens will have its store employees pick and pack items for same-day delivery through third-party apps such as DoorDash and Uber Technologies’ Eats division.
Source: WSJ
Omni Talk is the retail blog for retailers, written by retailers. Chris Walton and Anne Mezzenga founded Omni Talk in 2017 and have quickly turned it into one of the fastest growing blogs in retail. 