The National Retail Federation (NRF) is establishing four high-level principles to help ensure appropriate and effective retailer use of artificial intelligence (AI).
Developed through the NRF’s Center for Digital Risk & Innovation, what the NRF is officially calling the “Principles for the Use of Artificial Intelligence in the Retail Sector” fall into four high-level categories:
Governance and Risk Management: The NRF says retailers should develop strong internal governance of AI tools and capabilities as a foundational basis for managing risks and ensuring that AI delivers expected benefits.
Source: Chain Store Age
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