Walmart continues to dive deeper into generative artificial intelligence (AI) throughout its enterprise.
The discount retailer, which rolled out the Walmart GenAI Playground, an early-stage internal generative AI tool where employees can explore and learn about the new technology in June 2023 and included a generative AI assistant in an employee app it launched in August 2023, is now testing several generative AI-based search and shopping solutions.
As part of these efforts, Walmart is leveraging generative AI to enhance its search experience to better understand context and enable customers to search by specific use cases, with the goal of generating more relevant results that allow them to save time.
Source: Chain Store Age
Omni Talk is the retail blog for retailers, written by retailers. Chris Walton and Anne Mezzenga founded Omni Talk in 2017 and have quickly turned it into one of the fastest growing blogs in retail. 