Uber is expanding its package delivery operations into the reverse logistics space.
The company, which initially expanded from its core rideshare business into third-party online delivery with the launch of Uber Eats in 2015 and then entered package delivery in 2020 (see more details below), is now offering a new “Return a Package” feature.
Through this feature, consumers can have an Uber courier pick up their prepaid and sealed packages (up to five at a time) and drop them off at a local post office, UPS or FedEx location. Customers can track their package in real-time in the Uber app.
Source: Chain Store Age
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