At Amazon, we love innovating on behalf of our customers and pushing the boundaries of what’s possible. From the day we opened our first Just Walk Out technology store in 2018, shoppers told us how magical they find checkout-free shopping.
Now, the technology is a hit in entertainment venues, airports, universities, grocery and convenience stores, and stadiums across the U.S., UK, and Australia. Customers love being able to grab what they need and get on their way without having to wait in line, and store owners and retail operators have embraced the cost-efficiency and revenue-driving benefits of Just Walk Out technology. Just Walk Out technology uses cameras, shelf sensors, sensor fusion, and artificial intelligence (AI) technologies, like computer vision and generative AI to enable retailers to sell a wide range of products, such as food, beverages, groceries, home goods, and more.
At computer vision-based checkout-free stores, products are arranged on shelves or tables so the system can see which items are being taken. This means products like clothing need to be packaged in bags or boxes—but that’s not always the way people shop for soft goods. Customers want to see clothing on hangers, pick them up, feel the fabric, try them on, and may even return the items to other shelves or locations in the store. To address the unique nature of shopping for softlines, I’m happy to announce a new offering that combines the power of Just Walk Out technology and RFID.
Source: About Amazon
Omni Talk is the retail blog for retailers, written by retailers. Chris Walton and Anne Mezzenga founded Omni Talk in 2017 and have quickly turned it into one of the fastest growing blogs in retail. 