Late night talk shows may currently be stuck in repeats, but Walmart has something new happening in the evening.
The discounter is now offering its Express Delivery service until 10 p.m. on orders placed by 9:30 p.m. at 4,000 stores across the U.S. Launched on a wide scale in May 2020, Express delivery allows customers to order items from Walmart’s food, consumables and general merchandise assortment such as produce, pantry staples, everyday essentials, toys and electronics for delivery in 30 to 90 minutes.
In another new Express Delivery feature, customers can now engage in real-time text communication with a personal shopper to discuss substitutions or add items last minute. (Walmart relies on a team of 170,000 personal shoppers to pick customer orders.)
Source: Chain Store Age
Omni Talk is the retail blog for retailers, written by retailers. Chris Walton and Anne Mezzenga founded Omni Talk in 2017 and have quickly turned it into one of the fastest growing blogs in retail. 