The Federal Trade Commission on Wednesday filed suit against Amazon in the U.S. District Court for the Western District of Washington, alleging a number of deceptive practices around its Prime membership program.
The FTC charges that Amazon duped consumers into enrolling in Prime or opting for automatic renewals and made it difficult to cancel the subscription, according to its complaint. An Amazon Prime membership costs $139 per year or $14.99 per month.
“Amazon tricked and trapped people into recurring subscriptions without their consent, not only frustrating users but also costing them significant money,” FTC Chair Lina Khan said in a statement. “These manipulative tactics harm consumers and law-abiding businesses alike. The FTC will continue to vigorously protect Americans from ‘dark patterns’ and other unfair or deceptive practices in digital markets.”
Source: Retail Dive
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