Openforce CEO Wendy Greenland joins Chris Walton and Anne Mezzenga to discuss all the hidden and messy truths that come with doing last-mile delivery well at scale.
In this podcast, Chris and Anne go deep with Wendy on:
– The mounting pressures e-commerce is placing on the demand for gig labor
– The varying requirements one encounters when moving from managing their own employees to managing more contract labor for deliveries
– And, perhaps most importantly, the very real issues retailers could face if they aren’t ready for the shift
It is quite possibly the podcast with the most “Holy crap! I never would have thought about that!” moments in Chris and Anne’s six year history of podcasting.
You can listen to Chris and Anne’s full interview with Wendy by clicking above or on the platform of your choice below:
Apple Podcasts | Spotify | SoundCloud | Amazon Music
Be careful out there,
– Chris, Anne, and the Omni Talk team
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Omni Talk is the retail blog for retailers, written by retailers. Chris Walton and Anne Mezzenga founded Omni Talk in 2017 and have quickly turned it into one of the fastest growing blogs in retail. 