After the workers at a Starbucks store in Ithaca, New York, went on strike last April, a communications specialist from the public-relations firm Edelman emailed a “real-time alert” to corporate Starbucks officials.
“Flagging an article from The Ithacan that discusses the Cornell University Starbucks strike,” the specialist wrote. “Partners went on strike due to repeated grease trap spills that caused an unsafe environment and lack of action from management.”
The story renewed discussion among Starbucks management about what to do with the store. A regional director recommended closure because “the space is not meeting our partners or brand needs,” but she also noted they were exploring the possibility of a renovation.
Source: HuffPost
Omni Talk is the retail blog for retailers, written by retailers. Chris Walton and Anne Mezzenga founded Omni Talk in 2017 and have quickly turned it into one of the fastest growing blogs in retail. 