Amazon is being sued for allegedly using biometric recognition technology without informing customers at its Amazon Go convenience stores located in New York.
In a class action lawsuit filed in federal court in the Southern District of New York, plaintiff Alfredo Rodriguez Perez alleges that Amazon violated a New York City law requiring businesses inform customers if they use technology that tracks any biometric information, such as measuring size and body shape or fingerprint scanning.
The Biometric Identifier Information Law, passed in 2021 and put into effect in 2022, is the only of its kind in any city in the U.S. According to the suit, Amazon failed to notify customers shopping in its 10 Amazon Go stores located in New York (which include a joint Amazon Go/Starbucks pickup location) that it collects some of their biometric information while they shop until March 13, 2023.
Source: Chain Storeage
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