Target is adding a significant new feature to its Drive Up curbside service.
Following a successful pilot launched in February 2022, Target will begin enabling customers to make drive-up product returns at its stores this spring, with plans to offer the service at all of its nearly 2,000 U.S. stores by the end of summer 2023.
Through the drive-up returns offering, customers can return most new, unopened items within 90 days of purchase, and within up to a year for Target-owned brands, for free. Target debuted its Drive Up curbside pickup in October 2017 and expanded the service in August 2018, before beginning widespread rollout in April 2019.
Source: Chain Store Age
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